Troubleshooting - Panasonic KX-TG5480 Operating Instructions Manual

Troubleshooting

If the handset display shows error messages, see "If the Following Appear on
Your Display..." (p. 84) for the Cause & Remedy.
Telephone System
Problem
"No link to base.
Move closer to
base and try
again." is displayed and an
alarm tone sounds.
Static, sound cuts in/out, fades.
Interference from other
electrical units.
The base unit/handset does
not ring.
The handset display is blank.
You cannot program any
function items.
While programming or
searching, the handset or base
unit starts to ring and the
program/search stops.
For assistance, please call: 1-800-211-PANA(7262)
Cause & Remedy
• The handset has lost communication with the
base unit. Walk closer to the base unit, and try
again.
• Confirm the base unit's AC adaptor is plugged in.
• Raise the base unit antennas.
• If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 64).
• Move the handset and base unit away from
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 35).
• If the unit is connected to a telephone line with
DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone
line between the base unit and the telephone
line jack.
• The ringer volume is turned off. Set to high,
medium, or low (p. 23, 24).
• If the handset display is blank, fully charge the
battery (p. 15).
• Programming is not possible while the
handset or base unit is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to messages or
the Answering System is handling a call, you
cannot program. Try again later.
• A call is coming in. To answer the call, press
[ ], [s], or the called line soft key (
C
or ( ) on the handset, or press
LINE2
[SP-PHONE] or the called line button on the
base unit. Start again from the beginning after
hanging up.
)
LINE1
85