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Model shown is KX-TG5451.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.
Operating Instructions
5.8 GHz Digital Cordless Answering System
Model No.
5.8 GHz Digital Cordless Answering System
Model No.
5.8 GHz Digital Cordless Answering System
Model No.
KX-TG5451
with Dual Handsets
KX-TG5452
with Three Handsets
KX-TG5453
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Table of Contents
Related Manuals for Panasonic KX-TG5451
Summary of Contents for Panasonic KX-TG5451
- Page 1 Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico.
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Page 2: Table Of Contents
Controls and displays ....13 For KX-TG5451 users ... 31 Controls ..... 13 For KX-TG5452 users . - Page 3 Table of Contents Programming via direct commands . . . 45 Technical information ....70 Direct commands chart ..45 Base unit .
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Page 4: Your Phone
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. Quantity No. Accessory items Order number KX-TG5451 KX-TG5452 KX-TG5453 AC adaptor for base unit PQLV1Z Telephone line cord PQJA10075Z Wall mounting adaptor PQKL10068Z1 –... -
Page 6: Important Safety Instructions
Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur: reduce the risk of fire, electric shock, or... - Page 7 Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so. Hospitals or health care disconnect device.
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Page 8: For Best Performance
Introduction L The maximum calling distance may be For best performance shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal Base unit location/noise objects such as wire fences, etc. The base unit and handset use radio L Operating near 5.8 GHz electrical waves to communicate with each other. -
Page 9: Preparation
L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. -
Page 10: Battery Installation
Preparation If you subscribe to an xDSL service Battery installation L Please attach a noise filter (contact your xDSL provider) to the telephone line Insert the battery (1), and press it between the base unit and the telephone down until it snaps into the line jack in the event of the following: compartment (2). -
Page 11: Battery Charge
Preparation Battery strength Battery charge You can confirm the battery strength on the handset display. Place the handset on the base unit or charger for 6 hours before initial use. Battery icon Battery strength L The unit will beep once, the CHARGE Fully charged indicator will light, and “Charging”... -
Page 12: Battery Replacement
Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery. The battery needs to be replaced if any of the... -
Page 13: Controls And Displays
Preparation Controls and displays Controls Base unit D E F H I J K KX-TG5453 KX-TG5452 KX-TG5451 Q R S T A {SELECT} K {GREETING REC} (Recording) B {CALL} L {GREETING CHECK} C {LOCATOR/INTERCOM 1} M {ERASE} D {LOCATOR/INTERCOM 2}... - Page 14 Preparation Handset Charger unit (KX-TG5452 and KX- TG5453 only) A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
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Page 15: Display
Preparation Soft keys Display The handset features 2 soft keys. By pressing a soft key, you can select the Base unit display items function displayed directly above it. L The functions displayed will vary Displayed Meaning depending on how you are using the item unit. -
Page 16: Setting The Date And Time
Preparation Press {OFF}. Setting the date and time Note: L If you make a mistake when entering the Set the date and time so that the unit will date and time, press {<}, {>}, {V}, or announce the day and time each message {^} to move the cursor, then make the was recorded by the answering system correction. -
Page 17: Making/Answering Calls
Making/Answering Calls When finished talking, press {OFF} or Making calls place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing Soft keys you, press {V} to decrease the speaker volume. -
Page 18: Answering Calls
Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly. Press {REDIAL}. L The last number dialed will be Lift the handset and press {C} or {s}. -
Page 19: Useful Features During A Call
This feature allows you to put an outside Example: Talk call on hold. 00-00-30 <Mute> KX-TG5451: L “<Mute>” will flash on the display. Press {HOLD} during an outside call. L To return to the conversation, press L “Hold” will be displayed. {MUTE}, {C}, or {s}. -
Page 20: Clarity Booster
Making/Answering Calls Clarity booster PAUSE button (for PBX/long distance service users) This feature can improve sound clarity when the handset is used in an area where A pause is sometimes required when there may be interference. During an making calls using a PBX or long distance outside call, this feature will be turned on service. -
Page 21: For Call Waiting Service Users
Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. -
Page 22: Phonebook
Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone Note: numbers to the handset phonebook and L Caller ID subscribers can use ringer ID search for phonebook entries by name. -
Page 23: Calling Someone In The Phonebook
Phonebook Calling someone in the Editing items in the phonebook phonebook Press {Phonebook}, then press Phonebook items can be searched for {Search}. alphabetically by scrolling through the phonebook items. Press {V} or {^} repeatedly to display the desired item. Press {Phonebook}. L For quick search, you can skip to step Press {Edit}. -
Page 24: Chain Dial Feature
Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG5452 and numbers from the phonebook while you are on a call. KX-TG5453 only) Example: Using a long distance calling card You can copy one or all of the phonebook 1 Dial from the phonebook: items from one handset to another. -
Page 25: For Kx-Tg5453 Users
Phonebook L To copy another item, repeat from Copying all items step 5. Press {MENU}. Press {OFF}. Scroll to “Copy phonebook” by Copying all items pressing {V} or {^}, then press {>}. Press {MENU}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. -
Page 26: Caller Id Service
Caller ID Service Call Waiting Caller ID display Using Caller ID service If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd This unit is Caller ID compatible. To use caller’s information will be displayed after Caller ID features, you must subscribe to you hear a Call Waiting tone (page 21). -
Page 27: Ringer Id And Light-Up Id
Caller ID Service not be announced. The announcement Ringer ID is heard at the ringer volume (page 38, You can assign a different ringer tone to 42). each caller in the phonebook. If you select L When you receive a call while on the “No Ringer ID”, the unit will use the phone, the 2nd caller’s name will not be ringer tone you set on page 38 when a call... -
Page 28: Caller List
Caller ID Service Note: Caller list L You can also press {Rcvd calls} to enter the caller list. Caller information for the last 50 different L Calling back will not be possible if the callers will be logged in the caller list. You caller information does not include a can use this list to return missed calls. -
Page 29: Editing A Caller's Phone Number Before Calling Back
Caller ID Service Note: Editing a caller’s phone number L The handset can remember up to 4 area before calling back codes to be edited. Phone numbers from the 4 most recently edited area codes You can edit a phone number in the caller will be automatically edited. -
Page 30: Erasing Caller Information
Caller ID Service Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. Press {CLEAR}. L To erase other items, repeat from step 2. L To exit the caller list, press {OFF}. -
Page 31: Intercom Features
Base unit: L You cannot change the ringer tone for When finished talking, press intercom calls. {LOCATOR/INTERCOM}. For KX-TG5451 users Note: L You can locate a misplaced handset by paging it. (Handset locator) From the handset to the base unit Handset: Press {INTERCOM}. -
Page 32: For Kx-Tg5452 Users
Intercom Features From the base unit to a handset For KX-TG5452 users Call the desired unit by selecting the Base unit: extension number, shown in the upper Press {LOCATOR/INTERCOM 1} or right of each handset’s display. The base {LOCATOR/INTERCOM 2}. unit’s extension number is 0. -
Page 33: For Kx-Tg5453 Users
Intercom Features From the base unit to a handset For KX-TG5453 users Call the desired unit by selecting the Base unit: extension number, shown in the upper Press {SELECT} repeatedly until the right of each handset’s display. The base desired handset’s extension number is unit’s extension number is 0. -
Page 34: Transferring A Call (Kx-Tg5452 And Kx- Tg5453 Only)
Intercom Features call will ring at your handset again. If you Transferring a call (KX- still do not answer the call within 4 minutes, the call will be disconnected. TG5452 and KX-TG5453 only) Outside calls can be transferred between 2 handsets. -
Page 35: Conference Calls (Kx-Tg5452 And Kx- Tg5453 Only)
Intercom Features Conference calls (KX- TG5452 and KX-TG5453 only) A conference call allows 2 handsets to speak together with an outside party. During an outside call, press {INTERCOM}. L The call will be put on hold. KX-TG5452 users: To page the other handset, press {handset[1]} or {handset[2]}. -
Page 36: Programmable Settings
Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. - Page 37 Programmable Settings Main menu Sub-menu 1 Sub-menu 2 Page page 42 Initial setting Set base unit Ringer tone page 42 Interrupt tone page 43 Talking CallerID – page 43 Registration – page 40 Change language *1 Can be used to activate Caller IQ. See the leaflet included with this unit for more information.
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Page 38: Ringer Settings
Programmable Settings Handset ringer tone Ringer settings You can change the ringer tone heard when an outside call is received. There are Handset ringer volume 3 tones and 4 melodies. The default setting is “Tone 1”. 4 levels (high/medium/low/off) are available. -
Page 39: Handset Interrupt Tone
Programmable Settings Handset interrupt tone Call options This tone lets you know when you receive a call while you are on an intercom call Auto talk (page 31). “2” (default): The tone will sound 2 times. When this feature is turned on, you can “On”: The tone will sound for as long as the answer a call by lifting the handset off the line rings. -
Page 40: Caller Id Edit
Programmable Settings Caller ID edit Display options You can turn the Caller ID number auto edit feature (page 29) on or off. The default Handset LCD contrast setting is ON. You can adjust the handset display Press {MENU}. contrast. There are 6 levels. The default setting is level 3. -
Page 41: Telephone Settings
Programmable Settings Note: Telephone settings L The setting should stay at 700 ms unless pressing {Flash} fails to pick up the Call Waiting call. Dialing mode L If the unit is connected via a PBX, certain If you cannot make calls, change this PBX functions (call transferring, etc.) setting depending on your telephone line may not work correctly. -
Page 42: Base Unit Settings
Programmable Settings Press {V} or {^} repeatedly to select Base unit settings the desired setting. L You can also select the ringer tone by pressing {1} to {7}. Base unit ringer volume L If the ringer volume has been turned 4 levels (high/medium/low/off) are off, the base unit will not ring. -
Page 43: Base Unit Talking Caller Id
Programmable Settings Base unit Talking Caller ID Other options This feature must be turned on or off for the base unit by using the handset (page Handset key tone 26). The default setting is ON. You can select whether or not key tones Press {MENU}. -
Page 44: Time Adjustment
Scroll to “Registration” by pressing feature on, select “Caller ID[auto]” {V} or {^}, then press {>}. (default). To turn off, select “Manual”. KX-TG5451 base unit: Press {MENU}. Press and hold {LOCATOR/ INTERCOM} until the CHARGE Scroll to “Initial setting” by indicator flashes. -
Page 45: Programming Via Direct Commands
Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 46 Programmable Settings Feature Feature code Setting code Page Caller ID number auto {1}: On {0}: Off page 40 {0} {4} edit Set dial mode {1}: Pulse {2}: Tone page 41 {0} {5} {1} Set flash time {1}: 700 ms {2}: 600 ms page 41 {0} {5} {2} {3}: 400 ms {4}: 300 ms...
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Page 47: Answering System Features
Answering System Features Answering system Recording your greeting message The unit contains an answering system which can answer and record calls for you You can record your own greeting when you are unavailable to answer the message (max. 2 minutes) that will be phone. -
Page 48: Erasing Your Greeting Message
Answering System Features To play back the greeting message Turning the answering Press {GREETING CHECK}. system on/off Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. ANSWER ON L If you do not re-record your greeting indicator message, the unit will use a pre- {ANSWER ON}... -
Page 49: Listening To Messages
Answering System Features Note: Listening to messages L The display shows the message number during playback. When new messages have been L During playback, the unit will announce recorded: the day and time that each message – The MESSAGE indicator on the base was recorded. -
Page 50: Listening To Messages Using The Handset
Answering System Features Note: L At the end of the last message, the unit announces “End of final message”. L Caller information for the erased messages will remain in the caller list. Voice guidance If you do not press any buttons after the Listening to messages using last message is played back, the unit’s the handset... -
Page 51: Memory Capacity
Answering System Features Calling back (Caller ID subscribers Memory capacity only) If Caller ID information was received for The total recording capacity (including the call, you can call the caller back while your greeting message and caller listening to a message. messages) is about 21 minutes. -
Page 52: Remote Operation
Answering System Features Voice guidance Remote operation During remote operation, the unit’s voice guidance will prompt you to press {1} to Using a touch tone phone, you can call perform a specific operation, or press {2} your phone number from outside and to listen to more available operations. - Page 53 Answering System Features Remote commands Skipping the greeting message to leave You can press dial keys to access certain a message answering system functions without You can leave a message just as any waiting for the voice guidance to prompt outside caller can.
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Page 54: Answering System Settings
Answering System Features Ring count Answering system You can change the number of times the settings phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. Remote code “Toll saver”: The unit answers on the A remote code must be entered when 2nd ring when new messages have been operating the answering system remotely. -
Page 55: Caller's Recording Time
Answering System Features Caller’s recording time Message alert You can change the maximum message You can select whether or not the recording time allotted to each caller. message indicator on the handset will “1min”, “2min”, or “3min” (default): Caller flash when new messages have been messages are limited to 1 minute to 3 recorded (page 49). -
Page 56: Useful Information
Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Fasten the AC adaptor cord. Hook To power outlet Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). - Page 57 Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
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Page 58: Charger Unit (Kx-Tg5452 And Kx-Tg5453 Only)
Useful Information Charger unit (KX-TG5452 and KX-TG5453 only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. -
Page 59: Belt Clip
Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for To attach the belt clip compatible headsets and ordering information. To connect an optional headset to the... -
Page 60: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset or base unit is in use. Busy L The handset you tried to copy phonebook items to is in use. -
Page 61: Troubleshooting
Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit. -
Page 62: Making/Answering Calls, Intercom
Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit. electrical units. -
Page 63: Caller Id
Useful Information Problem Cause & solution While storing an item in L A call is being received. Answer the call and start again the phonebook, the from the beginning after hanging up. handset starts to ring. Copying stopped with an L The destination handset may have lost communication item displayed. -
Page 64: Answering System
Useful Information Problem Cause & solution The handset or base unit L Name pronunciation may vary. This feature may not does not announce the pronounce all names correctly. displayed caller’s name L The handset or base unit will announce each letter of correctly. -
Page 65: Battery Charge
Useful Information Problem Cause & solution When you play back L Set the date and time again (page 16). messages or turn on the answering system, the base unit and handset announce the day and time incorrectly. Battery charge Problem Cause &... -
Page 66: Important Information About Subscription Services
Useful Information Important information about subscription services In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services... -
Page 67: Fcc And Other Information
Useful Information FCC and other information This equipment complies with Part 68 of notify the customer as soon as possible. the FCC rules and the requirements Also, you will be advised of your right to adopted by the ACTA. On the bottom of file a complaint with the FCC if you this equipment is a label that contains, believe it is necessary. - Page 68 Useful Information CAUTION: When you hold the phone to your ear, noise might be heard in your Hearing Aid. Any changes or modifications not Some Hearing Aids are not adequately expressly approved by the party shielded from external RF (radio responsible for compliance could void frequency) energy.
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Page 69: Openlcr Service For The Caller Iq Feature
1-866-openLCR (1-866-673-6527). be avoided. The base and handset units L NEITHER PANASONIC must not be co-located or operated in COMMUNICATIONS CO., LTD. NOR conjunction with any other antenna or PANASONIC CORPORATION OF transmitter. -
Page 70: Technical Information
Useful Information Charger unit (KX-TG5452 and Technical information KX-TG5453 only) Base unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Operating environment: Dimensions: 5 °C – 40 °C (41 °F – 104 °F) Approx. height 71 mm x width 88 mm x Frequency: depth 100 mm (2 "... -
Page 71: Warranty
Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). - Page 72 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of...
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Page 73: Customer Services
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 74: Index
Index Flash button: 20 Index Flash time: 41 Function menu Direct commands: 45 A Accessories: 5 Table: 36 Answering calls: 18 Answering system: 47 G Greeting message: 47 Auto talk: 18, 39 H Handset locator: 31, 32, 33 B Backlit display: 15 Headset, optional: 59 Backlit handset keypad: 15 Hold: 19... - Page 75 Index R Recording time: 55 W Wall mounting Redial: 17 Base unit: 56 Redial list: 18 Charger unit: 58 Registration: 43 Warranty: 71 Remote code: 54 Remote operation: 52 Ring count: 54 Ringer ID: 27 Ringer off Base unit: 42 Handset: 18, 38 Ringer tone Base unit: 42...
- Page 76 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.
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