Table of Contents
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O W N E R ' S M A N U A L
H P 5 0 S P E L L E T S T O V E
WARNING!
Please read this entire manual before installation and use of this fuel-burning pellet room heater, and save for future reference.
Failure to follow these instructions could result in property damage, bodily injury, or even death.
Contact local building or fire officials about restrictions and installation inspection requirements in your area.
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Table of Contents
Troubleshooting
Related Manuals for Comfort Bilt HP50S
Summary of Contents for Comfort Bilt HP50S
- Page 1 O W N E R ' S M A N U A L H P 5 0 S P E L L E T S T O V E WARNING! Please read this entire manual before installation and use of this fuel-burning pellet room heater, and save for future reference. Failure to follow these instructions could result in property damage, bodily injury, or even death.
- Page 2 Welcome, to the ComfortBilt Family! Dear New Comfortbilt Customer, On behalf of the entire ComfortBilt team, I'd like to take this opportunity to personally welcome you as a customer. You, our customer, are the most important part of our business, and we will work tirelessly to ensure your complete satisfaction, now and for as long as you own your pellet stove.
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Page 3: Stay Safe
Stay Safe! Safety Alert Key: It is important to pay attention to alerts you will see throughout this manual to ensure your safety. DANGER! Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING! Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. - Page 4 Stay Safe! CAUTION! This stove should NOT be used as the only source of heat in the home. Power outages and periodic maintenance will result in a total loss of heat. Contact local building or fire officials regarding restrictions and installation inspection requirements for your area.
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Page 5: Table Of Contents
Table of Contents stay safe..................3 Safety Key Additional Warnings Getting Started.................6 Getting Familiar with Your Stove What's Included Installation................8 Pre-Installation Floor Protection Clearances to Combustibles Vent Termination Clearances Venting Installation Examples Operation...................16 Fuel Guide Getting Ready Control Panel Operation Control Panel Display Pre-Ignition Checklist Operational Modes Remote Control... -
Page 6: Getting Started
Getting Started Getting Familiar with your Stove Control Panel Hopper Lid Switch (Beneath Hopper Fill Lid) Heat Exchange Tubes Inside the Stove Body: -Auger System -Circuit Board Heat Tube -Combustion Blower Cleaner/Scraper -Convection Blower -Vacuum Switch -POF Sensors Pellet Feed Chute -Air Intake Damper Front Door Latch/Handle Burn Pot... -
Page 7: What's Included
Getting Started What's Included Online Guides and 1 Year Warranty Owner's Manual Remote Control Videos Power Cord Data Cable Control Panel & Bracket WARNING! CAUTION! Inspect stove and components for damage. Risk of cuts, abrasions, or flying Damaged parts may impair safe operation. debris. -
Page 8: Installation
Installation Pre-Installation Unpacking: Remove cardboard lid, outer box sleeve, and packing foam. Inspect for any shipping damage. (Preferably before delivery team leaves) Unscrew the mounting L brackets that secure the rear of the stove to the pallet. (4mm Allen) Open hopper lid and remove control panel, power cord, remote control, and all literature and packing material from the hopper. -
Page 9: Floor Protection
Installation Floor Protection The stove must be installed on a noncombustible floor, with proper floor Floor Protection protection, or on a masonry hearth. When a clean out T-vent is installed on Non-combustible material the inside of a home, the floor protector must extend 2 inches beyond the (such as a hearth pad) is rear of the T-vent. -
Page 10: Clearances To Combustibles
Installation Clearances to Combustibles Confirm required clearances to combustibles (Combustibles include wood, drywall, etc...) 5" 2" 7" 5" Horizontal installation Back walls to Stove rear corners: 5" (13cm) Back wall to Stove back: 2" (5cm) Side wall to Stove: 7" (18cm) 2"... -
Page 11: Vent Termination Clearances
Installation Vent Termination Clearances The stove vent must terminate on the outside of the building. Horizontal terminations must extend a minimum of 12" from the wall. Vertical terminations must protrude a minimum of 24" from the roof surface. In addition, all clearances listed below must be met. Must have an approved cap (to prevent water from entering) or a 45 degree downturn with rodent screen. -
Page 12: Venting
Installation Venting Adding bends in the exhaust path restricts air flow, reduces performance, and provides a collection point for ash deposits requiring more frequent cleaning. CAUTION! Do NOT connect to any air distribution duct or system. Do NOT install a flue damper in the exhaust venting system of this stove. - Page 13 Installation Venting (Continued) Pro Tip: Installing a clean-out “T” (sold separately), when venting vertically, can save time during cleaning, and is recommended to aid in the periodic cleaning and maintenance. Be aware of leak potential when installing an interior Tee. Do not install flue damper in the exhaust venting system of this unit.
- Page 14 Installation Simple Horizontal Installation Mobile Home Installation Installation in a mobile home should be in accordance with the manufactured home and safety standard (HUD), CFR 3280, Part 24. This stove must be vented to the outside. In addition to the standard installation instructions, the following requirements are mandatory for installation in a mobile home: Wall Thimble...
- Page 15 Installation Through Roof Vertical Installation Class A Chimney Retrofit Installation Masonry Fireplace Hearth Install Freestanding Masonry Chimney install comfortbilt.net...
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Page 16: Operation
Operation Fuel Guide Fuel Material and Storage Wood pellets are generally produced out of wood waste such as sawdust and shavings. The raw material is dried, mechanically fractioned to size and extruded into pellets under high pressure. This pellet stove is designed and approved to burn wood pellets, that comply with pellet fuels industry standards. -
Page 17: Getting Ready
Operation Getting Ready What to Expect Combustion blower will turn on. (Panel will display "Igniting") Igniter will heat up. Auger system will deliver pellets into the burn pot. (Smoke may occur during ignition but will evacuate once the flame appears in the burn pot.) Convection blower will turn on once the stove heats up. -
Page 18: Control Panel Operation
Operation Control Panel Operation 1) Infrared Receiver: Receives signal from remote control. (Included) 2) Power Indicator: Illuminates when main power is switched on. 3) Alarm Light: Illuminates when a fault is encountered (Low Temperature, High Temperature, Ignite Failed, etc... see troubleshooting section for more information) 4) On/Off Button: Starts and stops operation of the stove. -
Page 19: Control Panel Display
Operation Control Panel Display Mode: Displays the current operation mode. (Manual, Temp, Weekly, or Thermostat). Work Stage: Displays the operational stage the stove is currently in. (Igniting, Heating, Fire Off, Cleaning, Standby, Stop, etc...) Desired Temperature: In Temp or Weekly mode, this will show the currently set temperature. Heat Power Level: Displays the current set Heat level. -
Page 20: Pre-Ignition Checklist
Operation Pre-Ignition Checklist Check Hopper - Make sure the hopper is clean and free of foreign matter. (Including pellet fines and dust). Fill Hopper - Fill the hopper with wood pellets. (Make sure that NO parts of the bag or any foreign objects enter the hopper, as this may cause harm to the auger feed system). -
Page 21: Operational Modes
Operation Operational Modes Before actually starting your stove, you will need to determine which operating mode you would prefer the stove to run in. This stove can operate in one of three modes - Manual, Temp, and Weekly. Manual: In this mode, you can adjust and set the heating power level to control the heat level. (1 - 5) Temp: In this mode, you can set the room temperature and the stove will automatically adjust the heating power level to maintain the desired temperature. -
Page 22: Remote Control
Operation Operational Modes (Continued) Thstat: The Thstat Mode allows you to control the stove via a wired remote thermostat. (The stove will only work in this mode if connected to a thermostat) A thermostat is a simple switch that is temperature activated. When the thermostat engages, you will see an "ASKED"... -
Page 23: Starting Your Stove
Operation Starting your Stove After you have chosen the desired operation mode for your stove, press the ON/OFF button to start the stove's ignite cycle. When the stove turns on, "Igniting" will appear in the work stage box on the screen. Once the fire is lit, and the stove achieves operating temperature, the work stage box on the screen will read "Heating", and the room blower fan will engage. -
Page 24: Settings
Operation Settings There are a number of settings that can be altered or adjusted within your stove. (Weekly schedules, Time/date, temperature units, etc...) Press and hold the Enter button . This will take you to the "Set Data" screen. Use the Scroll Up (▲) and Scroll Down (▼) buttons to navigate through the list, and then press the Enter button to select. - Page 25 Operation Settings Continued 1: General - This menu has four internal settings. Time and Day Temperature Units Language Wifi Reset / On Time and Day: Press Enter to select and highlight the block you wish to edit, use the Up and Down buttons to change the value, and then press Enter again to lock in your edits and highlight the next block.
- Page 26 Operation Settings Continued 4: Set Ash Cleaning Cycle - This menu has three options that are set for a specific heating level. (H01 - H05) Press the Up and Down arrows to navigate to the line item you wish to edit, and press Enter to highlight. Press Up and Down to edit the value, then press Enter again to confirm.
- Page 27 Operation Settings Continued 7: Safe Mode- This menu allows service technicians to bypass one or both of the internal safety switches that have the authority to stop the auger from feeding for testing and diagnosing purposes. CAUTION! Bypassing safety switches can create dangerous situations, and is reserved for technicians only. 8: Information - This menu allows you to view some specific information about the stove.
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Page 28: Maintenance
maintenance Maintenance & Cleaning A majority of all problems with pellet stoves are related to general maintenance and cleaning. Regularly cleaning your stove will allow it to function properly and extends the life of most of the stove’s components. Due to differences in fuel quality, stove cleaning intervals can vary wildly. However, the cleaner the stove is, the more efficiently it will burn. - Page 29 maintenance Maintenance & Cleaning Continued Burn Pot: Daily or as Needed Remove and clean the burn pot every time the hopper is filled with fuel, or as needed. To empty the burn pot, lift it out of the cradle and dump it directly into the ash pan to either side.
- Page 30 maintenance Maintenance & Cleaning Continued Glass Air-Wash System Below the front door opening, there is a slide damper that can be opened and closed. This is part of the glass air-wash system. Keeping the slider to the right will open up the damper and allow some room air to be drawn in and gently washed up the inside of the glass to help prevent excess soot buildup on the glass.
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Page 31: Troubleshooting
Troubleshooting Troubleshooting Videos visit: https://comfortbilt.net/pages/our-videos or scan the code. Check out our written guides here: https://comfortbilt.net/pages/troubleshooting-component-guides CAUTION! Whenever performing maintenance on your stove, ensure that the stove is cool to the touch, and that power has been disconnected. Fault codes and error messages can be cleared off of the main screen by pressing and holding the On/Off button for 5 seconds. -
Page 32: Troubleshooting Video
Troubleshooting Problem: Alarm - High Temperature/Overheat The stove giving a High Temp or Overheat alarm could be caused by the room blower not moving enough hot air out of the stove, limited combustion airflow, an improper fuel-to-air ratio in the settings, or an install with excessive bends/elbows. Solutions: Ensure that the room blower fan is working properly, and that the blower voltages are not set too low. - Page 33 Troubleshooting Problem: Auger not feeding pellets The stove operates, but does not feed pellets. Solutions: Ensure that the hopper is full. When the hopper gets low, the pellets can funnel or bridge, causing a low density feeder problems. Ensure that the hopper lid switch, and vacuum pressure switches are engaging. Press the info button ( ! ) to check if Feed, Vacuum, and Limit are engaging.
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Page 34: Certifications
certifications For the full Lab Reports, visit: https://comfortbilt.net/pages/non-cbi or scan the code. BTU & Efficiency Specifications Emissions Report No. 104780922MID-003R1 EPA Certified 1.73 grams / hr. *HHV Tested Efficiency 80.4% **BTU Output 17,430 – 35,433 / hr. ***Heating Capacity Up to 2,400 ft² Exhaust Port Size 75mm (3") Air Intake Port Size... - Page 35 certifications To register your stove, visit https://comfortbilt.net/apps/product-registration or scan the code. SMG Hearth & Home LLC - Comfortbilt Limited Warranty SMG Hearth & Home LLC (SMG), on behalf of its Comfortbilt brand, extends the following warranty for Comfortbilt stoves purchased from an authorized retailer. Customer Care is available to assist you with troubleshooting technical issues.
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Page 36: Wiring Diagram
Chassis Bonding Point... -
Page 37: Replacement Parts
Replacement Parts All of the following replacement parts can be purchased directly from our website. Follow this link or scan the code. https://comfortbilt.net/collections/replacement-parts Or contact our parts dept. at 919-973-4079 Option 4 Electronics Motors & Fans Part Name Part ID Part Name Part ID AGM-1... - Page 38 Schedules / Repairs Date Work Done Date Work Done...
- Page 39 Schedules / Repairs Date Work Done Date Work Done...
- Page 40 *All QRs link to US based Comfortbilt.net Not all products available in Canada Hopper Extension HP21 HP22 Hungry for more pellets? We got you covered! HP61 Add over 30 extra pounds to your stove's capacity with our Hopper Extensions. *Available for the HP21, HP22, and HP61 HP50 *Separate model available for the HP50 Extended Warranty...
- Page 41 Parts Care Package Sometimes, it can be beneficial to have all the items that could possibly fail on-hand, especially if you live in a very rural area where it may take longer to get a replacement part delivered to you. We offer the Parts Care Package option for this very reason.
- Page 42 QUESTIONS, COMMENTS, OR SUGGESTIONS? CONTACT US: 9241 GLOBE CENTER DR. STE 120 MORRISVILLE, NC 27560 919-973-4079 For the most up to date information, visit: W W W . C O M F O R T B I L T . N E T W W W .