Table of Contents
Advertisement
5.2
Reliability and service
Users can enhance the reliability of Enterprise Capacity 3.5 HDD v4 disk drives by ensuring that the drive receives adequate cooling. Section 6.0
provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 10.2 provides
recommended air-flow information.
5.2.1
Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)
The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when used in
Enterprise Storage field conditions as limited by the following:
• 8760 power-on hours per year.
• HDA temperature as reported by the drive <= 40°C
• Ambient wet bulb temp <= 26°C
• Typical workload
• The AFR (MTBF) is a population statistic not relevant to individual units
• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and humidity.
Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating conditions may occur
without significant impact to the rated MTBF. However continual or sustained operation beyond the rated MTBF conditions will degrade the drive
MTBF and reduce product reliability.
Nonrecoverable read errors
Load unload cycles
Maximum Rated Workload
Warranty
Preventive maintenance
5.2.2
Hot plugging the drive
When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its' interfaces.
When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If
the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but
alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.
If the self-test fails, the drive does not respond to link reset on the failing port.
It is the responsibility of the systems integrator to assure that no temperature, energy, voltage hazard, or ESD potential hazard is presented during
the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.
The drive motor must come to a complete stop prior to changing the
Caution
plane of operation. This time is required to insure data integrity.
Seagate Enterprise Capacity 3.5 HDD v4 SAS Product Manual, Rev. G
15
1 per 10
bits read, max
600,000 cycles
Maximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability.
The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours. Workload
Rate = TB transferred * (8760 / recorded power on hours).
To determine the warranty for a specific drive, use a web browser to access the following web page:
http://www.seagate.com/support/warranty-and-replacements/.
From this page, click on the "Is my Drive under Warranty" link. The following are required to be pro-
vided: the drive serial number, model number (or part number) and country of purchase. The system
will display the warranty information for the drive.
None required.
20
Advertisement
Table of Contents
