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Product Manual Seagate ® Enterprise Capacity 3.5 HDD v4 SAS Standard 4KN models Standard 5xxE models ST6000NM0014 ST6000NM0034 ST4000NM0014 ST4000NM0034 ST2000NM0014 ST2000NM0034 Self-Encryption 4KN models Self-Encryption 5xxE models ST6000NM0074 ST6000NM0054 ST4000NM0074 ST4000NM0054 ST2000NM0074 ST2000NM0054 SED (FIPS 140-2) 4KN model SED (FIPS 140-2) 5xxE model...
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Publication number: 100726011, Rev. A May 2014 Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Enterprise Capacity 3.5 HDD and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries.
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/ For Seagate OEM and Distribution partner portal, visit: http://www.seagate.com/partners For Seagate reseller portal, visit: http://www.seagate.com/partners/my-spp-dashboard/ Seagate Enterprise Capacity 3.5 HDD v4 SAS Product Manual, Rev. A...
Enterprise Capacity 3.5 HDD v4 drives support the SAS Protocol specifications to the extent described in this manual. The SAS Interface Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate SAS drives. The Self-Encrypting Drive Reference Manual, part number 100515636, describes the interface, general operation, and security features available on Self- Encrypting Drive models.
Mounting by bottom holes must meet the requirements of Section 10.3. TANDARDS The Enterprise Capacity 3.5 HDD v4 family complies with Seagate standards as noted in the appropriate sections of this manual and the Seagate SAS Interface Manual, part number 100293071.
• Mouse Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for their product.
RoHS Directive. A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with our chemical substance restrictions, and our suppliers document their compliance with our requirements by providing material content declarations for all parts and materials for the disk drives documented in this publication.
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides excellent performance with minimal power dissipation. Seagate recommends validating the configuration with the selected HBA/RAID controller manufacturer to ensure use of full capacity is supported.
• 128 MB data buffer (see Section 4.4). • Drive Self Test (DST) • SAS Power Disable • Power Save • Seagate RAID Rebuild • Idle Read After Write (IRAW) ® Seagate Enterprise Capacity 3.5 HDD v4 SAS Self-Encrypting Drive models have the following additional features: •...
Users having the necessary equipment may modify the data block size before issuing a format command and obtain different formatted capacities than those listed. To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate recommends product planning in one of two modes: 1.
TART STOP TIME The drive accepts the commands listed in the SAS Interface Manual less than 3 seconds after DC power has been applied. If the drive receives a NOTIFY (ENABLE SPINUP) primitive through either port and has not received a START STOP UNIT command with the START bit equal to 0, the drive becomes ready for normal operations within 30 seconds (excluding the error recovery procedure).
4.4.1 Caching write data Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is stored while the drive performs the Write command. If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made available for future read cache hits.
ELIABILITY SPECIFICATIONS The following reliability specifications assume correct host and drive operational interface, including all interface timings, power supply voltages, environmental requirements and drive mounting constraints. Seek error rate: Less than 10 errors in 10 seeks Read Error Rates Recovered Data Less than 10 errors in 10 bits transferred (OEM default settings) Unrecovered Data...
To determine the warranty for a specific drive, use a web browser to access the following Warranty web page: http://www.seagate.com/support/warranty-and-replacements/. From this page, click on the “Check to see if the drive is under Warranty” link. The follow- ing are required to be provided: the drive serial number, model number (or part number) and country of purchase.
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5.2.3 S.M.A.R.T. S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow users to back up the data before an actual failure occurs.
If DST encounters an error during either of these tests, it reports a fault condition. If the drive fails the test, remove it from service and return it to Seagate for service. 3.5 HDD...
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“not ready” cause. While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive. A Drive Not Ready condition is reported by the drive under the following conditions: •...
See “Seagate Technology Support Services” on page 1 for warranty contact information. Shipping When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.
HYSICAL ELECTRICAL SPECIFICATIONS This section provides information relating to the physical and electrical characteristics of the drive. OWER HOICE POWER MANAGEMENT Drives using the load/unload architecture provide programmable power management to tailor systems for performance and greater energy efficiency. The table below lists the supported PowerChoice modes. The further down the user goes in the table, the more power savings the user gets.
6.1.1 PowerChoice reporting methods PowerChoice provides these reporting methods for tracking purposes: Request Sense command reports • Current power condition • Method of entry Processing the Request Sense command does not impact the drive’s power save state. Mode Sense command reports (mode page 0x1A) •...
Measured with average reading DC ammeter. Instantaneous +12V current peaks will exceed these values. Power supply at nominal voltage. N (number of drives tested) = 6, 35 Degrees C ambient. For +12 V, a –10% tolerance is allowed during initial spindle start but must return to ± 5% before reaching 7200 RPM. The ± 5% must be maintained after the drive signifies that its power-up sequence has been completed and that the drive is able to accept selection by the host initiator.
6.3.3 Current profiles The +12V (top) and +5V (bottom) current profiles for the Enterprise Capacity 3.5 HDD drives are shown below. Figure 1. 6TB model current profiles Note: All times and currents are typical. See Table 2 for maximum current requirements. 3.5 HDD 4 SAS P EAGATE...
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The +12V (top) and +5V (bottom) current profiles for the Enterprise Capacity 3.5 HDD drives are shown below. Figure 2. 4TB model current profiles Note: All times and currents are typical. See Table 3 for maximum current requirements. 3.5 HDD 4 SAS P EAGATE NTERPRISE...
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The +12V (top) and +5V (bottom) current profiles for the Enterprise Capacity 3.5 HDD drives are shown below. Figure 3. 2TB model current profiles Note: All times and currents are typical. See Table 4 for maximum current requirements. 3.5 HDD 4 SAS P EAGATE NTERPRISE...
OWER DISSIPATION 6TB models in 6Gb operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4). Locate the typical I/O rate for a drive in the system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
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4TB models in 6Gb operation Please refer to Table 3 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4). Locate the typical I/O rate for a drive in the system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
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2TB models in 6Gb operation Please refer to Table 4 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4). Locate the typical I/O rate for a drive in the system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
Non-operating –40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. HDA Temp.
Disk drives shipped as loose load (not palletized) general freight will be packaged to withstand drops from heights as defined in the table below. For additional details refer to Seagate specifications 30190-001 (under 100 lbs/45 kg) or 30191-001 (over 100 lbs/45 Kg).
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36 in (914 mm) Drives packaged in single or multipacks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for general freight shipment shall withstand a drop test from 48 in (1070 mm) against a concrete floor or equivalent Figure 11.
The silver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging.
ECHANICAL SPECIFICATIONS Refer to Figure 12 for detailed mounting configuration dimensions. See Section 10.3, “Drive mounting.” 1.720 lb 780 g 1.500 lb 680 g Weight: 1.340 lb 610 g These dimensions conform to the Small Form Factor Standard documented in SFF-8301 and SFF-8323, found at www.sffcommittee.org. Figure 12.
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Figure 13. Mounting configuration dimensions (6TB models) The image is for mechanical dimension reference only and may not represent the actual drive. 3.5 HDD 4 SAS P EAGATE NTERPRISE APACITY RODUCT ANUAL...
FIPS 140-2 Level 2 requirements. In order to operate in FIPS Approved Mode of Operation, these SEDs require security initial- ization. For more information, refer to 'Security Rules' section in the 'Security Policy' document uploaded on the NIST website. To refer- ence the product certification visit - http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/1401vend.htm, and search for “Seagate”. Security Level 2...
The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital communications industry. Seagate’s SED models comply with the standards published by the TCG. To use the security features in the drive, the host must be capable of constructing and issuing the following two SCSI commands: •...
In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files which have been cryptographically signed by the appropriate Seagate Design Center. Three conditions must be met before the drive will allow the download operation: 1.
EFECT AND ERROR MANAGEMENT Seagate continues to use innovative technologies to manage defects and errors. These technologies are designed to increase data integrity, perform drive self-maintenance, and validate proper drive operation. SCSI defect and error management involves drive internal defect/error management and SAS system error considerations (errors in communications between the initiator and the drive).
Table 5 Read and write retry count maximum recovery times Maximum recovery time per Maximum recovery time per Read retry count* LBA (cumulative, ms) Write retry count LBA (cumulative, ms) 35.94 124.32 53.91 621.62 79.89 1243.23 97.86 1864.85 175.85 20 (default) 2486.47 5 (default) 421.79...
This is in contrast to the system having to use the Reassign Command to reassign a location that was unreadable and then generate a write command to rewrite the data. DAR is most effective when AWRE and ARRE are enabled—this is the default setting from the Seagate factory.
10 and 16 byte commands with zero values in the RDPROTECT and WRTPROTECT fields. The drive will generate 8 bytes (e.g.0xFFFF) 8 bytes of Protection Information to be stored on the media, but the 8 bytes will not be transferred to the host during a read command. Type 3 - Seagate products do not support Type 3. 9.8.2 Setting and determining the current Type Level A drive is initialized to a type of PI by using the format command on a PI capable drive.
10.0 I NSTALLATION Enterprise Capacity 3.5 HDD v4 disk drive installation is a plug-and-play process. There are no jumpers, switches, or terminators on the drive. SAS drives are designed to be used in a host system that provides a SAS-compatible backplane with bays designed to accommodate the drive.
10.2 OOLING Cabinet cooling must be designed by the customer so that the ambient temperature immediately surrounding the drive will not exceed temperature conditions specified in Section 6.5.1, "Temperature." The rack, cabinet, or drawer environment for the drive must provide heat removal from the electronics and head and disk assembly (HDA). Users should confirm that adequate heat removal is provided using the temperature measurement guidelines described in Section 6.5.1.
10.3 RIVE MOUNTING Mount the drive using the bottom or side mounting holes. If mounting the drive using the bottom holes, ensure the drive is not physically distorted by attempting to mount it on a stiff, non-flat surface. The allowable mounting surface stiffness is 80 lb/in (14.0 N/mm). The following equation and paragraph define the allowable mounting surface stiffness: K x X = F <...
11.0 I NTERFACE REQUIREMENTS This section partially describes the interface requirements as implemented on Enterprise Capacity 3.5 HDD v4 drives. Additional information is provided in the SAS Interface Manual (part number 100293071). 11.1 FEATURES This section lists the SAS-specific features supported by Enterprise Capacity 3.5 HDD v4 drives. 11.1.1 task management functions Table 6 lists the SAS task management functions supported.
11.3 SCSI COMMANDS SUPPORTED Table 8 lists the SCSI commands supported by Enterprise Capacity 3.5 HDD v4 drives. Table 8 Supported commands OMMAND NAME OMMAND CODE UPPORTED Change Definition Compare Copy Copy and Verify Format Unit [1] [5] DCRT bit supported DPRY bit supported DSP bit supported IMMED bit supported...
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Table 8 Supported commands OMMAND NAME OMMAND CODE UPPORTED Application Client Log page (0Fh) Buffer Over-run/Under-run page (01h) Cache Statistics page (37h) Factory Log page (3Eh) Information Exceptions Log page (2Fh) Last n Deferred Errors or Asynchronous Events page (0Bh) Last n Error Events page (07h) Non-medium Error page (06h) Pages Supported list (00h)
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Table 8 Supported commands OMMAND NAME OMMAND CODE UPPORTED Read (12) Read (16) Read (32) 7Fh/0009h Read Buffer (modes 0, 2, 3, Ah and Bh supported) Y (non-SED drives only) Read Capacity (10) Read Capacity (16) 9Eh/10h Read Defect Data (10) Read Defect Data (12) Read Long Y (non-SED drives only)
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Table 8 Supported commands OMMAND NAME OMMAND CODE UPPORTED Synchronize Cache Synchronize Cache (16) Test Unit Ready Verify (10) BYTCHK bit Verify (12) Verify (16) Verify (32) 7Fh/000Ah N (Supported if formatted for type 2 protection information) Write (6) Write (10) DPO bit FUA bit Write (12)
Eight ASCII digits representing the eight digits of the product serial number. Bytes 16 through 26 reflect model of drive. The table above shows the hex values for Model ST6000NM0014. Refer to the values below for the values of bytes 16 through 26 of a particular model:...
11.3.2 Mode Sense data The Mode Sense command provides a way for the drive to report its operating parameters to the initiator. The drive maintains four sets of mode parameters: 1. Default values Default values are hard-coded in the drive firmware stored in flash E-PROM (nonvolatile memory) on the drive’s PCB. These default values can be changed only by downloading a complete set of new firmware into the flash E-PROM.
Figure 17 shows the location of the SAS device connector J1. Figures 18 and 19 provide the dimensions of the SAS connector. Details of the physical, electrical, and logical characteristics are provided within this section. The operational aspects of Seagate’s SAS drives are provided in the SAS Interface Manual.
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0.80 (6X) 5.92 7.62 4.65 0.52 0.08 x 45 2.00 (3X) 0.45 0.03 (7X) 5.08 0.10 M E 42.73 REF. 41.13 0.15 0.20 B 0.30 0.05 (2X) 1.10 4.00 0.08 C OF DATUM D 0.15 D R0.30 0.08 (4X) 0.30 0.05 (4X) SEE Detail1 33.43...
Detail A 6.10 0.30 0.05 x 45 (5X) 2.25 0.05 0.40 0.05 X 45 (3X) 4.85 0.05 0.10 B CORING ALLOWED IN THIS AREA. 4.40 0.15 R0.30 0.08 SEE Detail 2 1.95 0.08 0.35 0.05 SECTION C - C 3.90 0.15 SECTION A - A CONTACT SURFACE FLUSH...
11.4.3 Connector requirements Contact the preferred connector manufacturer for mating part information. Part numbers for SAS connectors will be provided in a future revision of this publication when production parts are available from major connector manufacturers. The SAS device connector is illustrated in Figures 18 and 19. 11.4.4 Electrical description SAS drives use the device connector for: •...
11.4.6 SAS transmitters and receivers A typical SAS differential copper transmitter and receiver pair is shown in Figure 20. The receiver is AC coupling to eliminate ground shift noise. Differential Transmitter Receiver Transfer Medium Figure 20. SAS transmitters and receivers 11.4.7 Power The drive receives power (+5 volts and +12 volts) through the SAS device connector.
DDITIONAL INFORMATION Please contact the Seagate representative for SAS electrical details, if required. For more information about the Phy, Link, Transport, and Applications layers of the SAS interface, refer to the Seagate SAS Interface Manual, part number 100293071. For more information about the SCSI commands used by Seagate SAS drives, refer to the Seagate SCSI Commands Reference Manual, part number 100293068.
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MSID password 38 space 11 defect and error management 40 busy status 57 defects 40 bytes per surface 10 Deferred Auto-Reallocation 42 bytes per track 10 deferred error handling 57 Seagate Enterprise Capacity 3.5 HDD v4 SAS Product Manual, Rev. A...
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38 flawed sector reallocation 8 jumpers 44 Format command execution time 10 function complete, code 00 47 KCC 4 not supported, code 05 47 Korean Communications Commission 4 Seagate Enterprise Capacity 3.5 HDD v4 SAS Product Manual, Rev. A...
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Security Protocol Out 38 tracks per inch 10 security providers 38 tracks per surface 10 seek error transmitters 61 defined 13 transporting the drive 18 rate 13 Trusted Computing Group 38 Seagate Enterprise Capacity 3.5 HDD v4 SAS Product Manual, Rev. A...
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Type 1 PI format 43 Type 2 PI format 43 unformatted 9 Unrecoverable Errors 13 unrecovered media data 13 vibration 32 warranty 18 WriteLockEnabled 38 zero latency read 57 Seagate Enterprise Capacity 3.5 HDD v4 SAS Product Manual, Rev. A...
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Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100726011, Rev.
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