Sony XR55A80CJ Help Manual page 329

Help Guide | The remote control does not operate.
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disabled, enable it. If it is enabled, disable and then enable it
again.
Set wireless LAN access points and microwaves at least 10 m
away from the TV
If the 5 GHz band (IEEE802.11a) is available in the wireless
LAN, connect to the 5 GHz band
Pair the remote control again
Press the (Quick Settings) button on the remote control and
select the following in order.
[Settings] — [Remotes & Accessories] — [Remote control] —
[Connect via Bluetooth] — [Connect a new remote] — follow the
on-screen instructions to reconnect the remote control.
If you cannot operate the TV with the supplied remote control,
select the above in order until [Connect a new remote] using
another Sony TV's remote control, and then try connecting
again with the supplied remote control.
Depending on your model, a Bluetooth remote control is supplied
and already paired with the TV. At the time of shipment, the
supplied paired remote control cannot be used to operate other
TVs. When checking remote control operation, use with the TV with
which the remote control was supplied.
Reset the remote control
If the remote control does not operate correctly due to poor battery
contact or static electricity, the problem may be resolved by resetting the
remote control.
1
Remove the batteries from the remote control.
2
Press the power button on the remote control for three
seconds.
3
Install new batteries into the remote control.
If the problem persists, refer to
Frequently Asked Questions for Troubleshooting
and
Note
If a full reset (restart) of the TV is required
pages.
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