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Help Guide
You are concerned about an image retention. (only
models equipped with an OLED panel)
If the same image is displayed repeatedly or for long periods of time, image retention may occur. This
issue is not a malfunction.
The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention.
You can perform a [Panel refresh] when necessary.
1
Press the
[Display & Sound] — [Expert panel settings] — [Panel refresh].
Hint
[Pixel shift] is a feature that helps prevents image retention by automatically moving the image at
fixed intervals. Under normal circumstances, keep this option enabled.
To reduce image retention, we recommend that you turn off the TV on a daily basis for more
than four hours using the remote control or the power button on the TV.
Note
Manually perform panel refresh only when image retention is particularly noticeable. Avoid
performing it more than once a year because it may affect the usable life of the panel.
Images that include clocks and bright colors easily cause image retention. Avoid displaying these
types of images for long periods of time, otherwise image retention may occur.
[107] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped
with an OLED panel) | OLED panel (only models equipped with an OLED panel)
A white line, or a red, green, or blue line appears
on the screen. (only some models equipped with an
OLED panel)
The panel refresh feature is running. A white line, or a red, green, or blue line may be displayed on
the screen during the panel refresh. This is not a malfunction of the TV.
Hint
print.html[3/4/2022 1:58:33 PM]
(Quick Settings) button on the remote control, then select [Settings] —
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