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en Top cover
17 Top cover
For cleaning, remove the top cover.
17.1 Removing the upper cover
WARNING ‒ Risk of injury!
A scratched upper glass cover may break and frag-
ment.
Do not use a glass scraper or any harsh or abrasive
▶
cleaning products.
Requirement: Before opening the top cover, remove
any spills with a cloth and dry the cover.
18 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 31
18.1 Malfunctions
Fault
The time flashes in
the display.
lights up in
the display and no
settings can be made
on the appliance.
A message with ap-
pears in the display,
e.g.
-
.
Burner goes out
straight after being ig-
nited.
28
Cause and troubleshooting
There has been a power cut.
Reset the time.
▶
Childproof lock is activated.
Use
to deactivate childproof lock.
▶
Electronics fault
Press .
1.
If necessary, reset the time on the clock.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. State the exact error
2.
message and the E no. for your appliance in full.
→ "Customer Service", Page 31
The control knob was not held down for long enough.
Keep the control knob pressed in for a few seconds after ignition.
1.
Push the control knob in firmly.
2.
Take hold of the sides of the cover with both hands
1.
and pull the cover upwards.
Use a glass cleaner for cleaning.
2.
17.2 Installing the top cover
After cleaning, install the top cover following the
▶
same procedure in reverse order.
Note: Only close the top cover once the hotplates have
cooled down.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
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