Compaq Presario 7360 User Manual page 130

Symptom
"Illegal Operation
has Occurred" error
message is
displayed.
"Non-system disk or
disk error" message
is displayed.
Power
Problem
Program being used is not
certified for Windows by
Microsoft.
Configuration files are corrupt
A diskette that does not
contain system files needed to
start your Internet PC has
been inserted in drive.
Disk error has occurred.
System files have been
damaged.
Hard drive has failed.
Troubleshooting Guide
Solution
Verify program is certified by Microsoft
(see program packaging for this
information).
If possible, save all data, close all
programs, and restart your Internet PC.
If the error message returns you may need
to back up your personal data and use the
Quick Restore utility. See Understanding
Your Service and Support Options for
details.
a
WARNING: Quick Restore reformats
your hard drive, all files will be lost.
When drive activity stops, remove the
diskette and press the spacebar. Your
Internet PC will start up.
Restart your Internet PC. If the error
returns, see the next problem "System
files have been damaged."
1. Insert a startup disk in the diskette
drive.
2. Restart your Internet PC.
3. At the A:\ prompt, type SYS C: and
press the Enter key. The following
message will be displayed: 'SYSTEM
TRANSFERRED'. This task will restore
the system files to your hard drive.
4. Restart your Internet PC.
Call a Compaq Authorized Service
Provider. Refer to your Warranty Statement
for details.
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