Update the cellular modem firmware over the air
(FOTA)
The update process is initiated from the Digi Remote Manager. It requires a working cellular
connection. It does not require physical access to the device.
Prerequisites
Remote manager account
n
Device ID of the Connect Sensor+ that you wan to update
n
Modem firmware update file name
n
Step 1: Open Remote Manager
1. Open a web browser and navigate to
2. Log into your account.
3. Click Devices in the menu on the left side.
4. Find the device ID of your device.
5. Click the device ID to open your device and review the device ID.
The Device ID looks like this string: 00010000-00000000-03566100-72829951. It contains the
IMEI of the modem. Make note of the device ID. You will need the device ID later to start the
modem firmware update process.
Step 2: Confirm the current firmware revision
1. Click Settings from the tabs at the top of the page.
2. Click Status.
3. Review the information in Mobile Information panel. Note the current revision in the Revision
field.
The desired revision is 20.00.527.0 for AT&T modems, or 20.00.017.0 for Verizon modems. If the
modem is already at this revision or later, no firmware update is needed.
Digi Connect® Sensor Telit Modem Firmware Update
Remote
Manager.
7
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