Warranty - Delta Dual 800 Groundwater Series Installation Manual

9. Warranty

9.1 Standard 12-month component warranty
The Delta Dual 800 Groundwater Packaged Pumping Station is offered with a 12‑month component warranty from the date of
invoice. This does not include submersible pumps, which have a standard 24‑month warranty (refer to Section 9.2).
Standard Delta Membrane Systems Limited conditions apply.
This warranty does not cover defects caused by incorrect installation, installation/installer error, abnormal working conditions,
misuse, or neglect.
Any defects or malfunctions should be reported to Delta Membrane Systems Limited within 7 days of when the defect
becomes apparent. All broken components should be returned to Delta Membrane Systems Limited at customer cost.
To make a Warranty Claim, please email pumps@deltamembranes.com. Forms are available from www.deltamembranes.com.
In no event shall Delta Membrane Systems Limited be liable for any consequential damage, penalties, loss, or expenses
howsoever arising, out of or in connection with incorrect installations or misuse, including, without limitation, direct or indirect
loss, consequential loss or damage, loss of profit or goodwill, loss arising from any errors or omissions in the pump chamber as
a result of, incorrect installation, installation/installer error, abnormal working conditions, misuse, or neglect.
Delta Membrane Systems Limited shall not accept liability if the pumping system fails due to being incorrectly specified by any
third parties not employed by Delta Membrane Systems Limited.
Delta Membrane Systems Limited shall not accept liability if the pump system fails due to discharge of inappropriate fluids/
solids including, but not limited to, building debris or materials.
9.1.1 Warranty from date of commissioning
When the Delta Dual 800 Groundwater Packaged Pumping Station is commissioned by a Delta Registered Pump Service
Provider, the 12‑month warranty period will begin at date of commissioning, subject to:
• all services and associated systems are ready to enable commissioning to take place;
• commissioning has been undertaken within 12 months from the date of invoice;
• the Delta 800 Groundwater Packaged Pumping Station is commissioned by a Delta Registered Pump Service Provider;
• the Delta Registered Pump Service Provider has logged Commissioning details of the Delta 800 Groundwater Packaged
Pumping Station with Delta Membrane Systems Limited;
• the Delta 800 Groundwater Packaged Pumping Station is serviced by a Delta Registered Pump Service Provider with
a minimum of a yearly Service (within 12 months from the date of commissioning/last service) depending on site
specifications.
9.2 Standard 24-month pump warranty
Delta V3/4/6 Pump(s) are offered with a standard 24‑month warranty from date of invoice. In other respects the terms of the
pump warranty are the same as the standard component warranty.
When a Delta V3/4/6 Pump is commissioned, and then serviced regularly by a Delta Registered Pump Service Provider an
extended 5‑year pump warranty is offered (subject to the terms and conditions).
9.2.1 Five-year extended pump warranty from date of commissioning
Delta Membrane Systems Limited will offer a 5‑year extended pump warranty on the Delta V3/4/6 Pump(s) from date of
commissioning, subject to:
• all services and associated systems are ready to enable commissioning to take place;
• the Delta V3/4/6 Pump(s) is commissioned within 12 months from the date of invoice;
• the Delta V3/4/6 Pump(s) is commissioned by a Delta Registered Pump Service Provider;
• the Delta Registered Pump Service Provider has logged Commissioning details of the Delta V3 pump(s) with Delta
Membrane Systems Limited;
• all Delta V3/4/6 Pump(s) registered under the extended 5‑year warranty must be serviced by a Delta Registered Pump
Service Provider with a minimum of a yearly Service (within 12 months from the date of commissioning/last service)
depending on site specifications.
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