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This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
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The power-on diagnostic error messages and error tone codes in Appendix C are copyright 1985-1989, Phoenix Technologies Ltd. Epson is a registered trademark and the EISA Series design is a trademark of Seiko Epson Corporation. General notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer from the wall outlet before cleaning. Use a damp cloth for cleaning; do not use liquid or aerosol cleaners. Do not spill liquid of any kind on the computer.
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10. Do not allow the computer’s cord to become damaged or frayed. 11. If you use an extension cord with the computer, make sure the total of the ampere ratings of the devices plugged into the extension cord does not exceed the ampere rating for the extension cord.
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Instructions Importantes de Skuriti! Lire completement les instructions qui suivant et les conserver pour references futures. Bien suivre tous les avertissements et les instructions indiques sur l’ordinateur. Debrancher l’ordinateur de toute sortie murale avant le nettoyage. Utiliser un chiffon humide; ne jamais utiliser un nettoyeur liquide ou une bonbonne aerosol.
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10. S’assurer que le cordon d’alimentation de l’ordinateur n’est pas effrite. 11. Dans le cas ou on utilise un cordon de rallonge avec l’ordinateur, on doit s/assurer que la valeur totale d’amperes branches dans le cordon n’excede en aucun temps les amperes du cordon de rallonge.
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The Epson EISA Series computer is a powerful, versatile ® system ideally suited for use as either a network server or a high-performance personal workstation. It incorporates the latest EISA (Extended Industry Standard Architecture) technology into a convenient tower design. Its exceptional...
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The built-in interfaces let you connect basic peripheral devices (such as a printer and mouse) directly to the computer, leaving the expansion slots for optional devices such as a SCSI adapter or a networking card. Your computer’s EISA technology allows the 32-bit processor to access certain I/O expansion boards 32 bits at a time when running appropriate software.
You can also install a variety of other options, such as diskette drives, hard disk drives, a tape drive, or a SCSI subsystem. Check with your authorized Epson dealer to see which options are available. Software Your system comes with three diskettes (Reference 1, 2, and 3)
How to Use This Manual This manual explains how to set up, configure, and operate your computer, as well as how to install options and run diagnostic tests. It does not cover your operating system; see your operating system manual for instructions on installing and using it.
International marketing locations are listed on the inside of this manual’s back cover. If you purchased your Epson product in the United States, Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers.
Chapter 1 Setting Up Your System This chapter describes the basic steps you perform to set up your system for the first time. It defines the system requirements and gives a general outline of the steps you need to follow to start using your computer. It also describes how to set the appropriate country code for the system’s keyboard and configuration information.
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No electromagnetic interference. Do not place your system too close to any electrical device, such as a telephone, that generates an electromagnetic field. Appropriate power sources. Connect all your equipment to the appropriate power source. See “Power Source Requirements” in Appendix D for more information. Extend the stabilizing feet.
Installation Overview Listed below are the general steps you follow to install options, connect peripheral devices, and configure your system. For detailed instructions on performing these steps, see the appropriate sections specified in the overview. Install any optional equipment you want to add to your computer, such as disk drives, a math coprocessor, memory modules, or EISA option cards.
Connect all of your peripheral devices. 10. Install your operating system and any other application programs. Installing Optional Equipment The first time you set up your computer, you should install any disk drives, math coprocessor, memory modules, or EISA option cards you plan to use. Do not install any ISA option cards yet, unless you will be installing a video adapter on an ISA option card to control your monitor.
Connecting Peripheral Devices You may not want to connect all your peripheral devices before you run the System Configuration program for the first time. If you’ll be installing ISA cards after running the program, you may want to connect only those devices necessary to perform the program’s functions.
Before connecting your peripheral devices, make sure the power buttons or switches on the computer and all the peripheral devices are turned off. Then connect the devices in the following order: Connect your peripheral device cables to the computer. Connect the power cords to the computer and other devices, if necessary.
Do not leave a beverage near your system or any of its components. Spilled liquid can damage the circuitry of your equipment. Always turn off the power, disconnect the computer’s power cord, and wait 30 seconds before you remove the cover.
The default country code is United States. See the instructions in the next section to set the appropriate country code. Later, if you need to change the country code, follow the instructions under “Changing the Country Code” on page l-10. Setting the Country Code for the First Time To run the Change Country Code utility the first time you boot your computer from the Reference 1 diskette, follow these steps:...
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Press the appropriate function key for your country. The program copies the files and displays a message confirming the change. When you see the following message, press any key to reboot the system and run the System Configuration program: should the appropriate AUTOEXEC.BAT CONFIG.SYS files and start the System Configuration program.
Changing the Country Code If you need to change the country code for your system’s keyboard driver and configuration information, you can run the CHGCTR utility. Follow these steps: Insert the Reference 1 diskette in drive A and log onto drive A.
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When you see the following message, press any key to reboot the system and run the System Configuration program: Now you should reboot the system to run the appropriate AUTOEXEC.BAT CONFIG.SYS files and start the System Configuration program. Press any key to reboot . . . After a moment, you see the System Configuration title screen.
Chapter 2 Running System Configuration The System Configuration program, provided with your system on the Reference 1 diskette, allows you to configure your computer. Use the program to do the following: Learn about the configuration process Set the date and time Copy the configuration (CFG) files for any option cards you install Configure the system board and any option cards...
Note The first time you configure your computer, you must run the program from the Reference 1 diskette and it is best to always run it from there. How to Use This Chapter This chapter is divided into the following four sections: The Configuration Process configuring your computer using the System Configuration program.
ISA option cards may come with the necessary CFG file for this program. If not, Epson provides many ISA configuration files on the Reference 3 diskette. You can also write to the manufacturer of your option card and request a CFG file for it.
Using the Keyboard If you use a keyboard when you run the System Configuration program, refer to the table below for a description of the keys you can use to move the cursor and select items. If you’ll be using a mouse with the program, see “Using a Mouse” below. Most of the screens show which keys you can press to perform various operations.
Select Step configuration information for detailed information about each step in the configuration process. Press the m key whenever you see Help=Fl. The following menu appears: EPSON EISA Configuration Help Current screen Selected item or board All boards Keys...
Configuring Your System Follow the instructions in this section and on your screen to configure your computer using the System Configuration program. You configure your system in the following order: Set the date and time Add or remove boards; when you add an option card, the program copies the necessary configuration files View or edit the details of your configuration;...
Press IEnter You see the Main Menu: Main Menu Learn about configuring your computer Configure Set date Set time Access to other utilities Maintain Exit from Note If you installed any EISA option cards in your system, the program firstasks you to insert a diskette containing a CFG file for the EISA card.
Setting the Date and Time The real-time clock in your computer continuously tracks the date and time-even when the computer is turned off. The first time you run the configuration program, set the date and time for your computer. You can set them again later to adjust your clock for seasonal time adjustments, such as daylight savings time.
Adding or Removing a Board Select Step 2: Add or remove boards when you need to add or remove an option card. The program displays a list of the computer’s slots with a description of any boards or cards that it detects. The computer automatically detects EISA cards, but you must add the necessary ISA card information.
The table below describes the settings available for each of the system board options. options System board Settings Option Enabled Memory Disabled remap control (384KB) Base 640KB memory Internal (memory size) extended memory External (memory size) extended memory (memory size) Total extended memory...
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System board options Option Settings Video BIOS Enabled shadow Disabled Display CGA 40 column adapter CGA 80 column Monochrome 80 column MCGA Other BIOS version [version number) (processor type) Processor (coprocessor type) Numeric coprocessor Power-on High speed (native) simulation Auto speed during FDD speed 16 MHz 386SX simulation 20 MHz 386SX simulation...
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System board options (continued) Settings Option Power-on Not installed password Installed Enabled at power-on Disabled at power-on Keyboard Fast repeat rate Normal Slow Speaker High Medium volume control Built-in Enabled mouse port Disabled Built-in Disabled serial port A COM 1 (3F8h) COM2 (2F8h) Built-in Disabled...
System board options (continued) Settings Option 1 Not installed Diskette drives A 360KB (5.25 inch) and B 1.2MB (5.25 inch) 720KB (3.5 inch) 1.44MB (3.5 inch) Embedded Enabled ~ hard disk Disabled controller Hard disk Not installed User defined drives C and D Type (1 to 64) Non-cache areas...
Hard disk drive types The following table lists the types of hard disk drives you can use in your computer. Check this table and the manual that came with your hard disk to find the correct type for the hard disk drive(s) installed in your computer.
NDR1085 (4) Micropolis 1323A, Miniscribe 3035, Microscience HH 1050, Seagate ST4053 (5) Epson IDE drives: 40MB (type 59). 1OOMB (type 60). 200MB (type 64) (6) The BIOS translates the actual parameters for Cylinders, Heads, and Landing zone to these values. The parameters listed in your drive’s documentation may be the following: Cylinders (1366).
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The table below describes the operations you can select from the Advanced menu and its submenus. Advanced configuration options Advanced menu option Lock/unlock boards View additional system information menu Set verification mode menu Maintain SCI files menu 2-18 Running System Configuration Description Submenu option...
SCI file and save it in your computer’s CMOS. If you run System Configuration on a non-target computer (an IBM AT compatible computer or another Epson EISA computer), you can create an file for the target computer. Then you can transport the alternate SCI file to the target computer, load it, and save it in that computer’s CMOS.
The program asks you to name the alternate SCI file you create. Do not name the file SYSTEM.SCI; this is the name of your current configuration file. Use the third method only when you are running the configuration program on a non-target computer. This method protects you from accidentally saving the configuration you create in that computer’s CMOS.
Using Special Modes You can run the System Configuration program in various special modes, including non-target modeling mode, by starting the program with one of the two commands described in this section. You can also use these commands to run the program from a hard disk that runs MS-DOS if you copy the necessary files to the disk first.
The table below describes the parameters you can use to modify the way the program runs on your computer. Note To run the System Configuration program in non-target modeling mode, add the /N parameter to the command line. Modeling mode only affects the way the configuration program operates;...
Then follow these steps to use the CF command: To run the program from a diskette, insert the Reference 1 diskette in drive A and log onto drive A. To run the program from a hard disk, log onto the drive and directory where you copied the configuration files.
Copying the Configuration Files to a Hard Disk To run the System Configuration program from your hard disk, you must be running the MS-DOS operating system from that disk. To copy all the configuration files from the Reference 1 diskette to the hard disk, insert the diskette in drive A, type the following command, and press I: COPY A: *.* [d:]...
Chapter 3 Using Your Computer This chapter briefly describes the following operations: Extending the stabilizing feet Locking the computer’s cover Using a power-on password Changing the processor speed Parking the hard disk drive heads. Extending the Stabilizing Feet Whenever you place the computer in an upright position, you must extend the stabilizing feet on the sides of the computer’s base to prevent it from falling over.
Locking the Computer’s Cover You can lock the cover onto the computer to prevent unauthorized users from accessing its internal components. (You can lock the cover when the computer is upright or on its side.) To unlock the cover, align the key with the notch in the lock and insert the key, as shown below.
Using a Power-on If you set a power-on password when you ran the System Configuration program, you must enter it every time you turn on the computer. Follow these steps to enter your password: When you turn on the computer, you see the following prompt: Enter password: Type your password.
Changing or Deleting a Password Follow these steps to change or delete a password: Turn on the computer. You see the Enter password prompt. To change the password, type the current password followed by a forward slash (/). After the slash, enter the new password you want to use.
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If you set a password but do not turn on network server mode, you must enter the password before the computer loads the operating system or the network software. Once you load it, anyone can access your system by typing commands on the keyboard.
Note If you boot from a diskette, you see the Enter password prompt. Enter your password as described under “Using a Power-on Password” above. You cannot change or delete a password when you boot from the hard disk in network server mode. First insert a bootable diskette in drive A and turn on the computer.
If you often use a copy-protected program diskette, you may want to set your processor speed to change automatically to low speed when accessing the diskette and return to high speed when it is finished. There are three ways to change the processor speed: Run the System Configuration program (power-on simulation speed setting) Enter a keyboard command (temporary speed setting)
Note You can use the commands listed above while you are running a program. However, if that program uses one of these commands for another function, you cannot use it to change the processor speed. For example, if the program uses the [F] [?][y] command to move the cursor, you cannot enter (F] [F][? to low.
Many hard disk drives, including all Epson drives, automatically park their heads when you turn off the computer. If your drive does not do this, or if you are not sure that it does, be sure to run the HDDPARK program.
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Follow these steps to run HDDPARK: Insert the Reference 2 diskette in drive A and log onto that drive. Type HDDPARK heads and disables the keyboard. Remove any diskettes and turn off the computer. Note You can also run HDDPARK by selecting Access t o other utilities from the System Configuration program Main Menu.
Chapter 4 Accessing lnternal Components To access your computer’s internal components, you need to remove the cover. If you are installing or removing a drive in one of the upper bays, you also need to remove the front panel. Follow the instructions in this chapter when you need to do these tasks: Remove or replace the computer’s cover Remove or replace the front panel...
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The computer is heavy, so use caution when you move it or lay it on its side. Every time you remove the cover, be sure to ground yourself by touching the inside of the computer’s back panel before you touch any components inside. If you are not properly grounded, you could conduct static electricity and damage your equipment.
Removing the Cover You must remove the computer’s cover if you need to do any of the following: Install or remove option cards Install or remove single inline memory modules (SIMMs) Remove the processor board to access its components Install or remove disk drives or other storage devices. It is best to remove the cover and perform these procedures while the computer is lying on its side.
Grasp the edge of the cover and pull it toward you, as shown below. Then lift it up and off the computer. Removing the Front Panel You must remove the computer’s front panel to install or remove a drive in an upper drive bay. Follow these steps: Carefully lift up and release the four clips securing the front panel to the computer on the inside of the computer case.
Pull the panel away from the front of the computer and set it aside. You may need to lift up the front of the computer slightly to release the panel. Replacing the Front Panel Follow these steps to replace the computer’s front panel: Insert the four tabs on the back of the front panel into the four notches in the computer case.
Replacing the Cover Follow these steps to replace the computer’s cover: Facing the back panel, hold the cover at an angle and align the guiderail on each side of the cover with the guiderails on the computer case, as shown below. Then lower the cover onto the computer.
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Slide the cover toward the front of the computer, moving any cables out of the way, until it is near the metal ledge behind the front panel. metal Lift up the edge of the cover so you can slide it over the metal ledge.
Post-installation Setup Procedures After you install or remove options, you need to run the System Configuration program on your Reference 1 diskette so you can update your system’s configuration information. The program will automatically update the information about some optional equipment, such as additional memory or a math coprocessor.
Chapter 5 Installing and Removing Options This chapter provides instructions for installing and removing the following optional equipment: 9 Option cards U Math coprocessor U Memory modules (SIMMs). It also includes instructions for removing and installing the processor board in order to install a math coprocessor or replace the board.
Main System Board To locate components on your main system board, use the following illustration. mouse pori keyboard port first serial port second serial port SIMM sockets parallel port jumper J 1 option slots hard disk drive power supply connector connectors diskette drive connector...
Option Cards Your computer has eight option slots. Each slot can accommodate one card of the following types: 32-bit EISA option card 16-bit ISA compatible option card 8-bit ISA compatible option card. You can install up to six EISA bus-mastering cards in slots 1 through 5 and in slot 8.
Caution Although your power supply is protected against excessive power loads, you could still damage the main system board if you install an option card that draws more power than the limits shown in this table. Installing an Option Card Follow these steps to install an option card: Unpack the option card and adjust any switches or jumpers on it, if necessary.
Keep the screw to secure the option card to the computer. Store the slot cover in case you remove the card later. Insert the card into the slot with the connector pins pointing down, as shown below. If you are installing a full-length card, insert the other end of the card into the appropriate card guide near the front of the computer.
Processor Board Your computer comes with an upgradeable processor board. To upgrade the board, you can: Install a math coprocessor Install a new coprocessor (486SX/25 board only) Replace the processor board with a different board. Removing the Processor Follow these steps to remove the processor board: Disconnect any cables connected to the processor board and any cables connected to other devices that lay over the processor board.
Pull the board straight up and out of the system board interface sockets; do not rock it back and forth. If you are installing a math coprocessor, place the board on a static-free surface with the component side facing up. Then see “Math Coprocessor, ”...
Secure each end of the board with the retaining screws. If you disconnected any cables to remove the processor board, reconnect the cable(s) to the board or device. Math Coprocessor A math coprocessor speeds up the numeric calculations your computer performs when using some applications. It also increases the speed at which graphic images are displayed on your monitor when you use graphics-oriented software.
Locate the orientation dot in one corner of your coprocessor and turn the coprocessor so that the dot is in the position shown below. Caution If you insert the math coprocessor in the wrong position, you could permanently damage it. Intel 80487SX 25 MHz coprocessor Weitek WTL4167 25 MHz...
Memory Modules Your computer comes with 4MB of memory provided by SIMMs (single inline memory modules) which are installed on the main system board. You can install additional SIMMs to increase your computer’s memory to 64MB. There are eight SIMM sockets on the main system board. Each socket can contain either a single-sided or double-sided SIMM.
The table below describes the type of SIMMs you can install. SIMM description SIMM size Check with your dealer to be sure you install the correct type of SIMMs. You can install these SIMMs in many different ways. For best performance, however, follow these guidelines: Fill each bank with four SIMMs of the same size Install SIMMs in Bank 0 first and then use Bank 1...
Once you have determined where to add SIMMs, follow the instructions below to install them. If you need to remove the four 1MB SIMMs that came with your system, see “Removing Memory Modules” on page 5-14. Installing Memory Modules Follow these steps to install SIMMs: If necessary, see the main system board map on page 5-2 to locate the SIMM sockets.
Gently press down on the SIMM and, at the same time, press the top to the left until it is vertical and clicks into place between the metal tabs and the retaining posts. Make sure the SIMM is fully inserted into the socket and that the pins on the retaining posts fit into the holes in both ends of the SIMM.
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Use your fingers or two small screwdrivers to pull away the metal tabs securing the SIMM at each end. Be careful not to pull the tabs too far, or they may break. As you pull away the tabs, the SIMM falls to the right at an angle.
If you are installing or removing a non-Epson drive, some of the steps in this chapter may not apply. See the manual that came with your drive for more information.
Using the Correct Drive Bay Your system can hold up to six half-height drives or a combination of half- and full-height drives. There are two sets of drive bays: the upper drive bays and the internal drive housing, as shown below. The upper drive bays can accommodate up to four drives in the following configurations: Four half-height drives...
You can install up to two internal drives in the following configurations: One full-height internal drive Two half-height internal drives. If you are installing a hard disk, it is best to install it in the internal drive housing. This reserves the upper drive bays for any externally-accessible drives you may want to add later.
(secondary). The primary drive is the one from which you boot your computer. Changing the Jumper Settings The following illustration shows the location of the jumpers on the optional Epson 200MB IDE hard disk drive.
If you are installing another type of Epson hard disk drive, the jumpers may be in a different location, and there may be four jumper positions instead of two. Set the jumpers as necessary according to the the table below.
Installing or Removing a Drive in This section describes installing or removing a diskette, hard disk, or tape drive in an upper drive bay; however, you can use these same instructions for another type of storage device. Be sure to see the manual that came with it for any additional installation instructions you may need.
If you need to remove any drives, follow the steps below. To install a drive, see page 6-9. Removing a Drive Follow these steps to remove a drive from an upper bay: Disconnect the power supply cable and drive cable from the back of the drive.
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Remove the two screws securing the drive to the drive bay, as shown below. Then pull the drive out from the front of the bay and set it aside. If you removed your only IDE hard disk drive from the computer, you must remove the internal drive housing so you can disconnect the hard disk drive cable from the main system board.
Replace the computer’s front panel and cover as described in Chapter 4; then follow the “Post-installation Setup Procedures” on page 4-8 to update your configuration. lnstalling a Drive Follow these steps to install a drive in an upper bay: Locate one plastic guiderail, one metal grounding plate, and two of the retaining screws that came with your computer.
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Align the two holes on the drive with the two oval holes on the drive bay and secure the drive with two of the retaining screws that came with it. If the drive is externally-accessible, replace the computer’s front panel (see page 4-5) and, if necessary, adjust the position of the drive so that it is flush with the front panel.
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Locate one of the power supply cables labelled P1 through P6. Align the notched corners on the cable connector with the socket on the back of the drive, as shown below. Then push in the connector. Locate the drive cable for the drive you just installed. If you installed an IDE hard disk drive, go to step 7.
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Align the hard disk drive cable connector with the drive socket so the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Then push in the connector. Now go to step 9.
Replace the computer’s front panel and cover as described in Chapter 4; then follow the “Post-installation Setup Procedures” at the end of that chapter to update your configuration. Installing or Removing an Internal Drive Before you install or remove an internal drive, you must remove the internal drive housing from the computer.
Removing the lnternal Drive Housing Follow these steps to remove the internal drive housing from your computer: If there are any drives in the internal housing, disconnect the power supply cable and drive cable from the back of each drive. power supply cable Instalhg and RemozGng Disk Drives...
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Remove the four screws securing the internal drive housing to the computer case, as shown below. Hold onto the screws so they do not fall on the main system board. Grasp the underside of the housing and lift it up and out of the computer.
Installing or Removing a Drive Before you perform the following steps, be sure to set the jumpers on any IDE hard disk drive(s) you may be installing. See page 6-3 for instructions. Follow these steps to install or remove an internal drive: If you need to remove a drive, remove the screws securing it to the housing;...
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Align the holes on each side of the drive with the two holes on each side of the housing and secure the drive with the four retaining screws that came with the drive. Note If you are installing a half-height drive, insert the drive at the top or bottom of the housing to leave room for a second half-height drive, in case you want to install one later.
Reinstalling the lnternal Drive Housing After you install or remove an internal drive, follow these steps to reinstall the internal drive housing: Position the internal drive housing over the brackets inside the computer and carefully lower it into place. Be sure to keep one hand beneath the housing so it does not drop onto the main system board or bump the processor board.
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Be sure to connect a power supply cable to each drive in the internal housing. Locate the drive cable for each drive in the internal housing. To connect an IDE hard disk drive cable, align the cable connector with the drive socket so the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below.
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Note If the connector is different on your drive, see the manual that came with it for instructions on connecting the drive cable. Replace the computer’s front panel and cover as described in Chapter 4; then follow the “Post-installation Setup Procedures”...
Appendix A Running System Diagnostics You can test the following devices using the System diagnostics program: tl System board Lt Numeric coprocessor U System memory Lt Diskette drive(s) Ll Hard disk drive(s) Lt Serial port(s) II Parallel port(s) Dot matrix printer(s). For some devices, you can run more than one type of test.
Starting the Program Follow these steps to start the System diagnostics program: Insert the Reference 1 diskette in drive A and turn on or reset the computer. boot the computer from the Reference 1 diskette to start System diagnostics. This clears from memory protected mode terminate-and-stay-resident (TSR) After a moment, you see the title screen for the System Configuration program.
When the list is correct, you can run diagnostic tests on each device. If you do not want to test a device, you can remove it from the list. You can also add a device to the list. Deleting Tests To remove devices from the Items Detected list so the System diagnostics program cannot test them, follow these steps: Press [alto select Delete Tests.
Adding Tests If you want to add devices to the Items Detected list, follow these steps: Press It] or a to select Add Tests. You see the Add menu, such as the following: Diskette Drive B Hard Disk Drive #2 Parallel Port LPT2 Parallel Port LPT3 LPT2 Printer Test...
Running Tests Follow these steps to run a test from the Execute menu: Press [tlor mtoselect Execute. You see the Execute menu, such as the following: System Board Numeric System Memory Diskette Drive A Hard Disk Drive #l Serial Port COMl Serial Port COM2 Parallel Port LPTl LPTl Printer Test...
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Use Ir] or m or type the number of the desired option to highlight a test and then press [ to run it. When the test is completed, you see the Execute menu or the test submenu again. You can select another test or exit the menu.
System Diagnostic Tests The table below lists all the System diagnostic tests you can run on your system. System diagnostic tests Device System Memory Diskette Drive(s) A or B Serial Port(s) COM1 or COM2 Parallel Port(s) LPT1, LPT2. or LPT3 LPT1 or LPT2 Printer Test(s) The Write, read check destroys data on the disk.
Error Messages The following table lists all the error messages that may appear during System diagnostic testing. System diagnostic error messages Error code System board 0101 0102 0103 0104 0105 0105 0106 0107 0108 0108 0108 0109 0110 0111 0112 0113 0114 0115...
You may need to use the procedure in this chapter to physically format a hard disk if you installed a non-Epson hard disk in your computer that has never received the low-level format and did not come with its own format utility.
Note Sometimes, after a hard disk has been used for a long time, its data becomes fragmented, causing the disk to perform less efficiently or produce errors. If this happens, check your operating system manual for procedures you can perform to reorganize your data on the hard disk.
Reformatting a Used Disk To reformat a disk you have been using, follow these steps: Use the Non-destructive surface analysis option to check for unflagged bad tracks. If errors occur during the Non-destructive surface analysis, back up your hard disk to diskettes. Run the Destructive surface analysis option to update the defective track table.
Option 1, Format If you select Format from the Hard Disk Format Menu, you see the following (for a disk with no defective track table): Format Hard Disk Scan hard disk to get defective track information? (Y/N) (If the disk already has a defective track table, you do not see this because you do not need to scan for bad tracks.) Select to scan the disk or N to skip the scanning process.
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For an Epson hard disk drive, it is best to accept the recommended skewed sector (also called the interleave factor) of 1, since this setting allows your drive to perform more efficiently. For other hard disk drives, you may need to change this value if the documentation that came with the disk recommends a different number.
The program now allows you to edit the defective track table. At the bottom of the table is this prompt: Modify defective track table ? (Y/N) Select N if you want to leave the table as it is. Then skip the next section and go to “Formatting the Disk”...
If you make a mistake, move the cursor block to the incorrect track and press [cl to change the track data or m to delete the track from the table. Change the track data in the same way as you add a track. The maximum valid cylinder number and head number (nnnn and nn) vary according to the capacity of the hard disk.
If you continue with formatting, you see: Format started. Head : n n n You see the head and cylinder numbers decrease as the program progresses. When formatting is complete, the program flags any bad tracks and you see a series of messages like these: Format finished.
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To start this test, select Destructive surface analysis from the Hard Disk Format Menu. You see these messages: A n a l y z e H a r d D i s k Read/Save/Write/Read/Restore/Read c h e c k f o r a l l t r a c k s . . . c u r r e n t c y l i n d e r i s As the program checks each track, it decreases the cylinder numbers to zero.
If the program finds an unflagged bad track, the report is followed by a table like this: Write, Read Error Tracks Cylinder Head Confirm to register the tracks in the Write, Read Error Track Table as bad tracks. Do you want to register the error tracks as bad tracks? (Y/N) To flag these tracks as bad, select as they are flagged.
As the program checks each track, it decreases the cylinder numbers to zero. When the test is complete, the program displays a report on the status of the disk, such as the following: Analysis Count of tracks flagged bad Count of tracks with read, verify errors = Count of good tracks No read, verify error was detected.
If the suggestions here or in Appendix A do not help solve the problem, see “Where to Get Help” in the Introduction for instructions on contacting your dealer or Epson customer service. Identifying Your System When you contact your dealer, be ready to provide the serial number of your computer and its current configuration.
Follow these steps to obtain the other information: Turn on your computer or press the computer performs its memory test, the version number of your system’s ROM BIOS appears at the top of the screen. Write down the number. (This number is also included in your System Configuration program information.) At the operating system command prompt, enter the appropriate command to display the version number of...
The tables below list the possible error messages and tone codes. Power-on diagnostic error messages Message 1 No timer tick interrupt Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Decreasing available memory Timer chip counter 2 failed Time-of-day clock stopped Power-on diagnostic error tone codes Error tone Description...
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Power-on diagnostic error tone codes (continued) First 64KB RAM or data line failure-bit 1 2-1-3 1 First 64KB RAM or data line failure-bit 2 1 First 64KB RAM or data line failure-bit 3 2-1-4 First 64KB RAM or data line failure-bit 4 2-2-l First 64KB RAM or data line failure-bit 5 2-2-2...
Power-on diagnostic error tone Description Error tone code 4-3-l RAM test failure above address OFFFFh Interval timer channel 2 test failure 4-3-3 Time-of-day clock test failure -~;~~~L,r~~~~e Power or Lock-up Problems If you are having trouble with the computer’s power or the system locks up, see the suggestions below.
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The computer starts but does not boot. If the computer starts but does not load your operating system, the problem could be caused by many different factors. Try the following: First make sure you have correctly formatted your hard disk and have properly installed your operating system on it.
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The computer does not respond when you type. If you have just turned on the computer, check the following: Make sure your keyboard is securely connected to the computer. If you entered the wrong password and cannot access your system, see “Password Problems” below. If you are running a software program, try these procedures: If your computer is processing a complicated command or performing a complex task, it may take a long time to...
When these circuits detect a high temperature, they shut off all the DC outputs in the power supply and your computer stops operating. This does not damage the power supply, but you must remove the cause of the high temperature before you can use your system again.
Password Problems If you set a password using the System Configuration program and you have trouble using your password, check the section below that describes the problem you are having. You enter the password, but nothing happens. Type the password again and press IEnter You have three chances to enter it correctly before the system locks up.
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If you do not have a hard disk, insert a bootable diskette in drive A. Turn on the computer and allow it to load the operating system. Then turn off the computer, remove the cover, and enable the password function by setting jumper J1 on the main system board to position B.
Note If you turned on network server mode when you set a new password and then booted your system from the hard disk, you do not see the Enter password prompt. Follow the instructions in Chapter 3 to enter your password in network server mode.
The monitor does not display images correct/y. Make sure your monitor and display adapter card match. Also, be sure any switches or jumpers on the card are set properly. See the documentation that came with your monitor and display adapter for instructions. Be sure you chose the correct display adapter type in the System Configuration program.
See Chapter 2. If you are still having trouble, test the drive by running the System diagnostic tests described in Appendix A. If the diagnostics program indicates an error, contact your Epson dealer. The diskette drive is making loud or unusual noises.
Also check the jumper settings on your drive to be sure they are set correctly. If you installed a non-Epson hard disk drive, verify that it was physically formatted. This type of format is usually done by the manufacturer;...
You notice a reduction in hard disk performance. The data on the disk may have become fragmented. You may want to back up all your data and then use a disk compaction utility to reorganize the files on your disk. Contact your dealer for information.
Printer Problems Make sure the printer has power and is properly connected to the computer. (Also, be sure your printer has paper in it.) Check the printer manual for the printer’s correct DIP switch or control panel settings. If you are using more than one parallel port or more than one serial port, check the primary and secondary port settings in the System Configuration program to make sure they are correct.
Check to see if you set the necessary DIP switches or jumpers on the option card. Also be sure you performed the correct setup procedures for the software you are using with the option card. See your option card manual and check your System Configuration information for the card.
Mouse Problems Make sure that your mouse is securely connected to its port. Check to see if you installed your mouse driver program and loaded it into your computer’s memory correctly. Be sure that you set the built-in mouse port option in the System Configuration program correctly for your mouse port.
Appendix D Specifications Main System Board System memory BIOS Shadow RAM EISA configuration 8KB SRAM; battery-backup Clock/calendar lnterfaces Serial Parallel Mouse 4MB RAM standard on SIMMs; expandable using 1MB, 2MB, 4MB, or 8MB SIMMs up to 64MB (maximum); SIMMs must be 70ns, 36-bit, 72-pin, gold-leaded, fast-page mode type Two-part system BIOS;...
Keyboard Option slots Speaker Controllers Diskette and tape drive Hard disk Specifications Mini DIN, 6-pin connector for PS/2 compatible keyboard Eight 32-bit EISA expansion slots (16-bit and 8-bit ISA compatible); bus-mastering option cards allowable in slots 1 through 5 and slot 8. Internal;...
Power Supply Type Input ranges Maximum current Maximum outputs Output voltage (VDC) I -5 / - 1 2 The +12 V peak current is limited to 30 seconds maximum. Output cables Option slot power limits Maximum current For each slot ~ For all eight slots Specifications 300W, fan-cooled, automatic input voltage...
Power Source Requirements 120-Volt power source requirements AC plug 240-Volt power source requirements AC plug Specifications Reference Plug Wpe standards ANSI C73.1 1, North America NEMA 5-15-P. 12%‘. 10A IEC 83 Plug tYpe Reference standards CEE 717 Europe 24OV. 1 OA to IEC 83 IEC 127 HD21...
System Memory Map FFFFWOOh 04OOOOOOh OOOFOOOOh OOOEOOOOh OCQCBOOOh Use of the memory areas for video memory and the video BIOS depends upon the type of video adapter card installed. Permanent BIOS ROM: 64KB Not accessible Extended memory CPU-dependent BIOS 6dKB Adaptor ROM BIOS Available * VGA BIOS (shadow RAM): 32KB...
Glossary Address A number or name that identifies the location where information is stored in a computer’s memory. Application program A software program designed to perform a specific task, such as a word processing or spreadsheet program. ASCII American Standard Code for Information Interchange. A standardized coding system for representing characters, such as numbers, letters, and graphic symbols.
Base memory The memory in the computer below 1MB that is available to MS-DOS and application programs-usually 640KB. Also called conventional memory or main memory. Batch file A type of file that lets you execute a series of commands by typing one command.
CFG (configuration) tile A file that provides the System Configuration program with all the information it needs about your system board or an option card. Most EISA and ISA cards come with CFG files. Some CFG files for ISA cards are included on the Reference 3 diskette. Color Graphics Adapter.
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Control code A command (generated when you hold down C and press another key on the keyboard) that instructs the computer to perform a specific function. Coprocessor An optional device that enables the computer to process certain mathematical calculations faster. Copy-protected program A type of program that cannot be copied.
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Default Any value or setting that takes effect when the computer is turned on or reset. A default value stays in effect unless you override it temporarily by changing a setting or you reset the default value itself. Device driver A file containing instructions that allow your computer to recognize and control a device.
DMA channel Direct Memory Access channel. The pathway through which data is transferred between main storage and I/O devices. This transfer method requires no processor intervention. Disk Operating System. A commonly used operating system that controls the computer’s input and output functions. See also Operating system.
Expanded memory Memory that specially written MS-DOS application programs can use with an Expanded Memory Specification (EMS) device driver. Extended Memory Memory above 1MB that is accessed by the protected mode of the microprocessor and is available to some application programs and operating systems.
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High-density A type of format that allows you to store more data than on single- or double-density diskettes. A 5UGinch high-density diskette can store 1.2MB of data. A 3M-inch high-density diskette can store 1.44MB of data. Input/output (I/O) port See Port. lnterface A physical or software connection used to transmit data between equipment or programs.
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LIM 4.0 EMS Version 4.0 of the Lotus/Intel/Microsoft Expanded Memory Specification-a protocol programs to use memory that MS-DOS cannot use. Main system board The board built into your computer containing the circuitry the computer requires to operate. Mapping The method used to mark to the geographic location of a resource within the memory address space.
Megahertz (MHz) A unit used to measure oscillation frequency (of a computer’s internal timing clock). A megahertz is one million cycles per second. Memory The area where your computer stores data. Memory contents are stored permanently (in ROM) or temporarily (in RAM). Memory module A small circuit board that contains memory chips.
Monitor The piece of hardware that contains the screen and displays information. Monochrome monitor A monitor that displays in only one color, such as green or amber, as opposed to a color monitor which can display in several colors. Mouse A hand-held pointing device with one or more buttons.
Non-target modeling mode A method you can use to run the System Configuration program to create an SCI file for another computer. This mode prevents you from saving the information in the CMOS of the computer on which you are running the program. Numeric keypad The number and cursor control keys grouped on the right side of the keyboard.
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Parameter A qualifier added to a command that tells MS-DOS what particular conditions to look for and specifies information such as what data to process and where to locate or store a file. Parity A method used to verify the accuracy of data transmissions by adding a bit that makes the total of the byte odd for odd parity or even for even parity.
Processor board A special, upgradable circuit board connected to the main system board containing the microprocessor, cache memory, and a socket for a math coprocessor. Processor speed See Operating speed. Random Access Memory. The portion of the computer’s memory used to run programs and store data while you work. All data stored in RAM is erased when you turn off or reset the computer;...
Read Only Memory. A portion of memory that can only be read and cannot be used for temporary storage. ROM retains its contents even when you turn off the power. Root directory The top-level directory in MS-DOS, designated by a \ (backslash).
Serial The type of interface that transmits data one bit at a time. See also Interface and Shadow RAM The feature provided by your computer that enables it to copy ROM BIOS information into the RAM area of memory to speed up processing.
Tracks Addressable, concentric circles on a disk, resembling the grooves on a record, which help to divide the disk into separate accessible areas. UNIX An operating system that supports multitasking and is suited to multi-user environments. UNIX is compatible with a range of computers, from personal computers to mainframes.
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Index Accessing components, 4-l-8 Address blocks, 2-14 Advanced configuration, commands, 2-11, 2-19-20 options, 2-17-18 Alternate configuration files, 2-2 AUTOEXEC.BAT, 1-7-11 Automatic speed change, 2-12, 3-6-8 Available resources, 2-18 Backing up diskettes, 2-20 Base memory, 2-11, D-7 Batch files, l-7-11, 3-8 AUTOEXEC.BAT, l-7-11 Battery, D-l Bays, mass storage, Intro-l,...
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Configuration, hard disk drive types, 2-15-17 hard disk drive(s), 2-14-17 key commands, 2-4 keyboard repeat rate, 2-13 memory, 2-11, 2-14, 5-11-13 modes, 2-2, 2-21 mouse, 2-4-5 network server mode, 2-13 non-cache area(s), 2-11, 2-14 num lock mode, initial, 2-13 numeric coprocessor, 2-12 options, 2-1, 2-10-14, 2-17-18 parallel port(s), 2-13 password, 2-13...
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Diskettes, backing up, 2-19-20 copying, 2-3 problems, C-12 system, 2-6-7 Display adapter type, 2-12 Display screen, see Monitor Dot matrix printer, diagnostic test, A-l, A-7, C-16 Drive, see Diskette drive or Hard disk drive Drive bays, Intro-l, 6-l-3, D-3 Driver, mouse, 2-4-5 EGA (Enhanced Graphics Adapter), 2-12, 2-14 EISA (Extended Industry Standard...
RESET button hard disk access light =Yizk TURBO speed light stabilWng feet second serial port - ,, power button power light upper drive bays internal drive housing mouse port keyboard port 5 first serial port - parallel port 4 option card slots 7 dower inlet fan vc 3nt cover lock...