Toshiba B-FP3D-GH30-QM-R Owner's Manual page 15

When the printer does not operate properly
In the case of the following symptoms, check the respective points and take corrective action.
Symptom
The printer is not turned on
by pressing the [POWER]
button.
Fully charged battery is
loaded but the operating
time is short.
The printer cannot
communicate via USB.
The printer cannot
communicate via Bluetooth.
(GS32/GH30/GH52 only)
The printer cannot
communicate via the
wireless LAN.
(GS42/GS40/GH52 only)
The printout is light.
The printer received print
data but does not print.
Point to check (Cause)
The battery pack is not loaded correctly. Load a fully charged battery pack.
The battery life has expired.
The printer is not turned on.
The printer is communicating via the
wireless communication.
The issue mode is incorrect.
The printer is not turned on.
Distance to the host is too far.
The printer is used in a location where it
is subjected to noise or interference.
The printer address is not correctly set
on the host.
The issue mode is incorrect.
The printer is not turned on.
Distance to the host is too far.
Obstacles block the radio wave.
The printer is used in a location where it
is subjected to noise or interference.
The printer address is not correctly set
on the host.
The channel setting for the access point
or host is incorrect.
The issue mode is incorrect.
The print head is dirty.
The media is not loaded properly.
Damaged media is used.
The media is not a Toshiba Tec
approved one
The [STATUS] lamp is lit or blinking.
The media is not loaded correctly.
Load a fully charged new battery pack
Turn on the printer.
Terminate the wireless communication
Select a correct issue mode.
Turn on the printer.
Move the printer closer to the host within
3 m.
Avoid such locations.
Correctly set the print address on the
host.
Select the correct issue mode.
Turn on the printer.
Move the printer within a wireless
coverage area.
Use the printer in a location with no
obstacles.
Avoid such locations.
Correctly set the print address on the
host.
Avoid using a channel which interferes
with adjacent access points.
Select the correct issue mode.
Clean the print head.
Load the media properly.
Load a new media roll.
Use a Toshiba Tec approved media.
Clear the error
Load the media correctly.
15
Solution