Compaq Prosignia 190 Maintenance And Service Manual page 116

Battery pack is warm
after charging.
Problem
Drive cannot read a disc. Disc is not properly
CD-ROM drive or
DVD-ROM drive is not
detected by the
computer.
Solving Diskette Drive/SuperDisk LS-120 Drive Problems
Problem
Drive cannot write
to a diskette.
Warming occurs during
charging.
Return to the top.
Solving CD and DVD Problems
Possible Cause
seated in the drive.
Disc is loaded in the
loading tray upside
down.
Disc has a scratch on its
surface.
Drive is not connected
properly.
Return to the top.
Possible Cause
Diskette is not formatted.
No action required.
Solution
Open the loading tray, insert
the disc, then close the tray.
Open the loading tray, turn
over the disc (label facing
up), then close the tray.
Insert a different disc.
If you are running a version
of Windows that was
preinstalled by Compaq,
remove the drive from the
MultiBay and reinsert it.
If you are running a version
of Windows that was not
preinstalled by Compaq,
turn off the computer. Then
remove the drive from the
MultiBay and reinsert it.
Solution
Format the diskette:
If you are using Windows 95
or Window 98:
1. From the Windows
desktop, select My
Computer.
2. Select 3.5-in. Floppy (A).
3. Select File, then Format.
4. Fill in the appropriate
information, then select
Start.
If you are using Windows NT
4.0, format the diskette by
entering format a: at the
system prompt.