Compaq Prosignia 190 Maintenance And Service Manual page 110

INDEX PAGE
REMOVAL & REPLACEMENT
This section provides information about how to identify and correct some
>Preliminaries
common hardware, memory, and software problems. It also explains several
>Clearing
types of messages that may be displayed on the screen.
Password
Since symptoms can appear to be similar, carefully match the symptoms of
>POST
the computer malfunction against the problem description in the
>Compaq
Troubleshooting tables to avoid a misdiagnosis.
Utilities
Before Replacing Parts
>Troubleshooting
without
When troubleshooting a problem, check the following items for possible
Diagnostics
solutions before replacing parts:
>Contacting
Compaq
Obtaining Update Information with Info Messenger
Compaq Info Messenger allows you to set a customized search of the Compaq
Web site. By registering for this utility, you can stay up to date with software
and hardware information specific to your system.
Select the Categories menu, then select a category from the drop-down list.
To access Compaq Info Messenger, go to
Messenger.
To register, follow the instructions on the Info Messenger page. When your
registration is complete, you can
Checklist for Solving Problems
If you encounter a minor problem with the computer or software applications,
MAINTENANCE & SERVICE GUIDE
P
ROSIGNIA
PRODUCT DESCRIPTION
ILLUSTRATED PARTS CATALOG
Troubleshooting
Without Diagnostics
Verify that cables are connected properly to the suspected defective
parts.
Verify that all required device drivers are installed.
Verify that all printer drivers have been installed for each application.
Implement your customized search whenever you prefer from the Info
Messenger page.
Set Info Messenger to send you the information by email as it becomes
available.
Info Messenger will also inform you if there are updates to the system
ROM for your computer.
N 190
OTEBOOK
LEGAL NOTICE
TROUBLESHOOTING
www.compaq.com
HOW TO USE THIS GUIDE
SPECIFICATIONS
and select Info