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Summary of Contents for HunterDouglas Silhouette Nantucket PowerView Gen 3 Automation
- Page 1 Installation Operation Care • • Silhouette and Nantucket ™ ® Window Shadings PowerView Gen 3 Automation ®...
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Page 2: Table Of Contents
CONTENTS GETTING STARTED ...............1 Product View ................1 Tools and Fasteners Needed ..........2 INSTALLATION ..............3 Installation Overview .............3 STEP 1: Mount the Installation Brackets ......3 Mount the Installation Brackets — Inside Mount ....4 Mount the Installation Brackets — Outside Mount .....7 Mount the Installation Brackets —... -
Page 3: Getting Started
GETTING STARTED Product View Power Cable Installation Brackets Limit Stops Control Button Weight Clip Bottom Rail Balance Weight Weight Clip... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Silhouette or Nantucket Window Shadings with ™ ® PowerView Gen 3 Automation. With proper installation, operation, and care, your new ® shadings will provide years of beauty and performance. Please thoroughly review this instruction booklet and the packing list before beginning the installation. -
Page 5: Installation
INSTALLATION Installation Overview To install your shading, you will need to perform the following four steps: STEP 1: Mount the Installation Brackets STEP 2: Install the Battery Wand (If Applicable) STEP 3: Install the Shading STEP 4: Connect the Power Source (If Applicable) STEP 1: Mount the Installation Brackets Your order will include the correct number of installation brackets for your shading width, ■... -
Page 6: Mount The Installation Brackets - Inside Mount
INSTALLATION Mount the Installation Brackets — Inside Mount Prepare the Installation Brackets Back Cover Bracket NOTE: Back cover is not available with rechargeable battery wand. Top Tab If using the optional back cover: ■ NOTE: If you have a battery wand, do Back Cover Slots not remove the top tab on the back... - Page 7 INSTALLATION Mount the Installation Brackets Measure and mark end bracket locations 2” in from each jamb. ■ If more than two installation brackets are required (see table on page 3), mark the ➤ location of additional bracket(s) spaced evenly between the two end bracket locations. Mount into wood whenever possible.
- Page 8 INSTALLATION Center the installation brackets on your marks and mark the location of the screw holes. ■ Allow sufficient rear clearance ➤ Jamb when positioning the brackets. Nearest NOTE: Rear clearance is the Obstruction Rear distance between the back of the Clearance installation bracket and the nearest obstruction;...
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Page 9: Mount The Installation Brackets - Outside Mount
INSTALLATION Mount the Installation Brackets — Outside Mount Center the headrail over the window ■ opening at the desired height. Use a pencil to lightly mark each end of the headrail. Alternatively, measure the ➤ width of the headrail and use that width to mark the headrail end points over the window opening. - Page 10 INSTALLATION Drill the screw holes using a ⁄ ” drill bit. ■ CAUTION: Use drywall anchors when mounting into drywall. Attach the installation or extension brackets using the screws provided. ■ IMPORTANT: The tops of the installation brackets or extension brackets must be level with their front edges aligned.
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Page 11: Mount The Installation Brackets - End Mount
Back Cover Bracket INSTALLATION Top Tab Mount the Installation Brackets — End Mount Back Cover End mount the headrail when conventional mounting techniques will not work — for example, Slots Bottom Tab in an arched window opening. If you ordered a back cover, attach the back cover ■... -
Page 12: Step 2: Install The Battery Wand (If Applicable)
INSTALLATION STEP 2: Install the Battery Wand (If Applicable) For the headrail-mounted battery wand and rechargeable battery wand, battery wand clips and battery wand/rechargeable battery mount are installed before the shading is installed. Any other power options, the power source will be connected after the shading is installed. Battery Wand Clips Battery Wand Install the Battery Wand Clips... - Page 13 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Wand Clips Attach the battery wand clips to the headrail. ■ Hook the battery wand clip onto the back channel of the headrail. ■ IMPORTANT: Position the clip so that the battery wand will be between installation brackets.
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Page 14: Step 3: Install The Shading
INSTALLATION STEP 3: Install the Shading Install the Optional Back Cover (If Applicable) The optional back cover is used on inside and end mounts only. Install the back cover into the back cover brackets on the rear of the installation brackets, ■... - Page 15 INSTALLATION Attach the Optional Dust Cover (If Applicable) The dust cover is used to protect the top of the headrail from exposure on outside mounted shadings. Cut the dust cover to desired width. ■ Remove Remove the paper backing on one side of the hook and ■...
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Page 16: Step 4: Connect The Power Source (If Applicable)
INSTALLATION STEP 4: Connect the Power Source (If Applicable) If you have attached the battery wand in step 2, proceed to “Testing the Shading” on page 20. NOTE: When power is connected to the motor, a blue LED inside the control button housing will flash to indicate the shading is ready for operation. - Page 17 INSTALLATION Plug the power cable from the shading into the extension cable. ■ Plug the other end of the extension cable into the socket in the battery wand. ■ Battery Wand Cover Extension Cable Power Cable from Shading Proceed to “Testing the Shading” on page 20. Headrail-Mounted Rechargeable Battery Wand Insert the Rechargeable Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of...
- Page 18 INSTALLATION Satellite-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Mount Decide where you want to install the rechargeable battery mount. This may be mounted ■ behind the headrail, or in any desired location near the window covering. A satellite battery mount may be installed in any orientation. Make sure the provided cable is long enough to connect the satellite battery mount ➤...
- Page 19 INSTALLATION Install the Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
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Page 20: 18V Dc Power Supply
INSTALLATION 18V DC Power Supply Power cable NOTE: When power is connected to the motor, a blue LED inside from shading motor the control button housing will flash to indicate the shading is ready for operation. Plug the power cable from the shading motor into the extension cable. ■... - Page 21 INSTALLATION 18V DC Power Supply with Daisy-Chain Connections The daisy-chain feature allows up to three PowerView Gen 3 shadings to be powered by ® a single 18V DC Power Supply. However, each shading can operate independently. The daisy-chain feature is only available with the 18V DC Power Supply option. A daisy-chain is constructed out of extension cables and a Y-Connector.
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Page 22: Testing The Shading
INSTALLATION Testing the Shading Use the control button to test the shading and ensure that the motor and power source are working correctly. Press and release the control button to begin ■ movement. Press and release the button again to stop the shading. If the shading does not operate, see ■... -
Page 23: Attach Magnetic Hold-Down Brackets (Optional)
INSTALLATION Attach Magnetic Hold-Down Brackets (Optional) Lower the shading, keeping the vanes closed. ■ Place the magnetic hold-down brackets onto the bottom rail just ■ inside the end caps, oriented as shown. Bottom Hold the brackets while opening and closing the vanes. (It may be ■... -
Page 24: Operation
OPERATION Operating the PowerView App and Gen 3 Remote Syncing and Programming Your Remote Activate the remote by pulling both plastic tabs from the back battery compartment. ■ Download the PowerView App for your smartphone or tablet at hdpvapp.com. ■ ®... -
Page 25: Resetting The Shading (If Necessary)
Android smartphones and tablets. For ™ ® more information regarding setup and operation using the PowerView App, refer to https://help.hunterdouglas.com/s/powerview-gen-3-manuals. PowerView Gen 3 Gateway ® The PowerView Gen 3 Gateway is used to control shades in larger projects as well as ®... -
Page 26: Troubleshooting
TROUBLESHOOTING Troubleshooting If your shade is not operating correctly: Review the digital support guide for your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. Problem The shading will not fit into the installation brackets. - Page 27 TROUBLESHOOTING Problem The vanes do not open when the shading is first operated. Solution Make sure the shading is completely lowered. Open and close the shading several times to help open the vanes. If necessary, gently pull down on the bottom rail. Problem Batteries in the battery wand need to be replaced.
- Page 28 TROUBLESHOOTING Problem The rechargeable battery wand is charged but the shade does not operate. Solution If your rechargeable battery wand is charged but not working, it may be due to its physical location in your window. The rechargeable battery wand can operate in temperatures up to 176°F (80°C).
- Page 29 TROUBLESHOOTING Problem Rechargeable battery needs recharging (continued). Recharging Via the Dual Charging Station Solution Plug the dual charging station into a standard AC ■ outlet. Insert the nose of the rechargeable battery wand ■ into the dual charging station slot. Battery snaps firmly into place.
- Page 30 TROUBLESHOOTING Problem The bottom rail does not raise or lower completely, or its location when fully lowered has changed over time. Solution The batteries may be low in the battery wand, satellite battery pack, or C-size satellite battery wand. Replace the batteries. Check that the power source is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
- Page 31 TROUBLESHOOTING Problem The shading raises from the sill when the vanes are closed. Solution A small gap between the sill and the bottom of the shading is normal in the fully lowered “vane closed” position. The gap is necessary to allow for the unimpeded movement of the bottom rail.
- Page 32 TROUBLESHOOTING Problem The shading raises or lowers unevenly, the fabric rubs against one end of the headrail, or the bottom rail is uneven when fully raised. Solution Check that the window is square by measuring the diagonals. Check that the installation brackets are level. Shim to level, if necessary. Adjust the Bottom Rail Weight Release the weight clips by inserting ■...
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Page 33: Care
CARE Removing the Shading (If Necessary) Top View Fully raise the shading. ■ Disconnect the power source from the power cable at ■ the back of the shading. Move each lever of the installation brackets to the left ■ to release the shading. Move the lever to the left CAUTION: A flat blade screwdriver can be used to to release the shading. - Page 34 CARE Ultrasonic Cleaning Silhouette and Nantucket Window Shadings can be ultrasonically cleaned by a ™ ® professional, with the exception of Boardwalk , all Bon Soir fabrics, Brio , Brant ™ ™ ™ Point , ClearView Originale , ClearView Mystere , ClearView Nouveau , and ™...
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Page 35: Declarations
Hunter Douglas hereby declares that the PV33 is in compliance with the essential requirements and other relevant provisions of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment Directive (RED) 2014/53/EU. A copy of the DoC can be obtained online: www.hunterdouglas.com/RFcertifications. -
Page 36: Child Safety
CHILD SAFETY... -
Page 37: Warranty
If you are not thoroughly satisfied, simply contact Hunter Douglas at (800) 789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
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