International Warranty Service
If you travel with your xSeries or IntelliStation system or relocate it to a country or region
where your system is sold and serviced by IBM or IBM resellers authorized to perform
warranty service, International Warranty Service (IWS) is available during the warranty
period. Eligible IBM systems are identified by their four-digit machine types.
You can obtain IWS through the service delivery method (such as depot, carry-in, or on-
site) provided in the servicing country or region. Service methods and procedures vary by
country or region, and some service or parts might not be available in all countries and
regions. Service centers in certain countries or regions might not be able to service all
models of a particular machine type. In addition, some countries or regions might have
fees and restrictions that apply at the time of service.
To determine whether your system is eligible for IWS, go to
http://www.ibm.com/pc/support/ and click Warranty lookup.
Purchasing Additional Services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country or
region.
For more information about these services, contact your IBM marketing representative.
Appendix B Warranty Information
45