Chapter 3
Troubleshooting your CallPilot system
In this chapter
"Startup diagnostics overview" (page 17)
"Basic hardware check" (page 17)
"Power-On Self-Test diagnostics" (page 19)
"Interpreting BIOS error messages" (page 21)
"What to do when the server fails to boot into service" (page 24)
"Interpreting hard drive LEDs" (page 25)
"Performing a hardware shutdown" (page 25)
Startup diagnostics overview
This section contains procedures for interpreting the startup diagnostics
on the 1005r server.
Types of startup diagnostics
The following types of startup diagnostics are available on the server:
•
•
•
These diagnostics are available at initial system startup or after any 1005r
server reset.
Basic hardware check
This section describes some basic checks that you can do when you start
up the server.
Copyright © 2007, Nortel Networks
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basic hardware check (front panel LEDs)
Power-On Self-Test (POST) diagnostics
SCSI hard drive controller diagnostics or RAID controller diagnostics
Nortel CallPilot
1005r Server Maintenance and Diagnostics
NN44200-704 01.06 Standard
5.0 19 July 2007
17