Enhanced Pre-Boot System Assessment - Ediags2.0; Running The Epsa Diagnostic Utility; System-Diagnostic Lights - Dell Latitude 7210 2-in-1 Service Manual

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Enhanced Pre-boot System Assessment - eDiags2.0

The eDiags2.0 is a diagnostic utility available on the tablet. This utility includes a series of tests for a tablet's hardware.
Customers can run these tests even if the computer lacks any media (hard drive, CD drive, etc.). If an eDiags2.0 -tested
component fails, the system displays an error code and generates a beep code.
Features:
● Graphical User Interface.
● Automatic Default Operation- runs test on all devices, allowing a user to interrupt and select any device.
● Checks the Master Boot Record for readiness to boot into a full OS environment.
● Tablet panel test.
● Video card.
● Battery test.
● Charger test.
● Primary battery.
● Multiprocessor cache test.

Running the ePSA Diagnostic Utility

About this task
NOTE:
The following steps can be used to run the ePSA diagnostic utility in DOS mode without using an external keyboard.
Steps
1. Power on the system.
2. Before the Dell Logo is displayed, immediately press the Volume Up button to get the Boot Menu.
3. Scroll down the Diagnostics and then press the Volume Down button to select.
4. The tablet will begin running the ePSA utility.

System-diagnostic lights

Power and battery-status light
The power and battery status light indicates the power and battery status of the computer. These are the power states:
Solid white:Power adapter is connected and the battery has more than 5% charge.
Amber:Computer is running on battery and the battery has less than 5% charge.
Off:
● Power adapter is connected, and the battery is fully charged.
● Computer is running on battery, and the battery has more than 5% charge.
● Computer is in sleep state, hibernation, or turned off.
The power and battery-status light may blink amber or white according to pre-defined "beep codes" indicating various failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off, indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
NOTE:
The following diagnostic light codes and recommended solutions are intended for Dell service technicians to
troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Troubleshooting
103

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