Dell Latitude 7290 Owner's Manual
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Dell Latitude 7290 Owner's Manual

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Latitude 7290
Owner's Manual
Regulatory Model: P28S
Regulatory Type: P28S002
October 2020
Rev. A02

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Summary of Contents for Dell Latitude 7290

  • Page 1 Latitude 7290 Owner's Manual Regulatory Model: P28S Regulatory Type: P28S002 October 2020 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Safety precautions................................6 Electrostatic discharge—ESD protection....................... 6 ESD field service kit ..............................7 Transporting sensitive components.......................... 8 Before working inside your computer..........................8 After working inside your computer..........................8 Chapter 2: Removing and installing components................9 Recommended tools................................
  • Page 4 Removing LED board..............................24 Installing LED board..............................25 Touchpad buttons board..............................25 Removing touchpad buttons board.........................25 Installing touchpad buttons board........................... 27 Power connector port..............................27 Removing power connector port..........................27 Installing power connector port..........................28 Display Assembly................................28 Removing display assembly............................28 Installing display assembly ............................30 Touch display panel................................30 Removing touch display panel..........................
  • Page 5 Updating the BIOS in Windows ............................. 71 Updating BIOS on systems with BitLocker enabled....................72 Updating your system BIOS using a USB flash drive..................72 Updating the Dell BIOS in Linux and Ubuntu environments................73 Chapter 6: Software........................74 Supported operating systems............................74 Downloading Windows drivers............................74 Chipset driver..................................

  • Page 6: Chapter 1: Working On Your Computer

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working on your computer...

  • Page 8: Transporting Sensitive Components

    It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 9: Chapter 2: Removing And Installing Components

    ● Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list Table 1. Latitude 7290 screw size list Component M2.5 x 6.0 M2.0 x 5.0 M2.5 x 3.5 M2.0 x 3.0...

  • Page 10: Subscriber Identification Module Card

    Table 1. Latitude 7290 screw size list (continued) Component M2.5 x 6.0 M2.0 x 5.0 M2.5 x 3.5 M2.0 x 3.0 M2.0 x 2.5 M2.0 x 2.0 Heat sink module System fan Speaker WWAN card WLAN card Power connector port...

  • Page 11: Replacing Sim Card

    Replacing SIM card 1. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray. 2. Use a scribe to pull the SIM card tray 3. Place on the SIM card on the tray. 4.

  • Page 12: Base Cover

    Base cover Removing base cover 1. Follow the procedure in Before working inside your computer. 2. To release the base cover: a. Loosen the eight (M2.5 x 6.0) captive screws that secure the base cover to the system [1]. NOTE: Exercise caution when loosening the screws.

  • Page 13: Installing Base Cover

    Installing base cover 1. Align the base cover tabs to the slots on the edges of the system. 2. Press the edges of the cover until it clicks into place. 3. To secure the base cover to the system, tighten the eight (M2.5 x 6.0) captive screws . NOTE: Exercise caution when tightening the screws.

  • Page 14: Removing Battery

    Disconnect the battery cable from the connector on the system board [1]. NOTE: The Latitude 7290 features either a 3-cell or 4-cell battery, which needs to be removed before replacing the customer replaceable unit (CRU) parts. Therefore, when performing any disassembly procedure, the battery connection must be disconnected immediately after removing the bottom cover.

  • Page 15: Installing Battery

    Installing battery 1. Route the battery cable through the routing clip and connect the battery cable to the connector on the system board. NOTE: Route the battery cable, if the cable at the base of the battery is un routed. 2.

  • Page 16: Installing Solid State Drive

    Installing Solid State Drive 1. Insert the Solid State Drive into the connector. 2. Install the Solid State Drive bracket over the Solid State Drive. NOTE: When installing the Solid State Drive bracket, ensure that the tab on the bracket is held securely with the tab on the palm rest.
  • Page 17 5. To remove the speaker module: a. Remove the four (M2.0 x 3.0) screws that secure the speaker module to the system [1]. NOTE: Refer the speaker screw list. Removing and installing components...

  • Page 18: Installing Speaker Module

    b. Lift the speaker module from the computer [2]. Installing speaker module 1. Place the speaker module into the slots on the system. 2. Replace the four (M2.0 x 3.0) screws to secure the speaker to the system. 3. Route the speaker cable through the retention clips on the system. NOTE: Speaker cables are routed below the securing latch on the palm-rest and tucked below the touchpad buttons bracket using tape.

  • Page 19: Installing Coin Cell Battery

    NOTE: When removing or replacing the RTC battery or the system board for Latitude 7290, the RTC battery must be placed and secured with its adhesive onto the fingerprint reader bracket. Installing coin cell battery 1. Affix the coin cell battery on the slot inside the computer.

  • Page 20: Installing Wwan Card

    a. Remove the M2.0 x 3.0 screw that secures the WWAN bracket to the WWAN card [1]. b. Lift the WWAN bracket that secures the WWAN card [2] . c. Disconnect the WWAN cables from the connectors on the WWAN card [3] . NOTE: There is an adhesive pad on the routing pad of the system board which secure the wireless and WWAN cards.

  • Page 21: Wlan Card

    WLAN card Removing WLAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Disconnect the battery cable from the connector on the system board. 4. To remove the WLAN card: a. Remove the M2.0 x 3.0 screw that secures the metal bracket to the WLAN card [1]. b.

  • Page 22: Memory Modules

    NOTE: When installing the wireless and WWAN antennae must be routed correctly into the routing pads/clips on the system board. For models shipped with a wireless card only, the technicians must always ensure that protective sleeves are used to isolate the antenna connectors before reassembling the system. 4.

  • Page 23: Heat Sink

    4. Follow the procedures in After working inside your computer. Heat sink Removing heat sink assembly Heat sink assembly comprises of heat sink and the system fan. 1. Follow the procedure in Before working inside your computer. 2. Remove the following: base cover battery 3.

  • Page 24: Led Board

    3. Replace the M2.0 x 3.0 screws to secure the heat sink assembly to the system board. NOTE: Replace the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. 4. Install the following: battery base cover 5.

  • Page 25: Installing Led Board

    NOTE: When reassembling the LED daughter board cable on Latitude 7290, properly route the LED daughter board cable in the routing channels along the left side of the fingerprint reader bracket Installing LED board 1. Insert the LED board into the slot on the computer.
  • Page 26 4. Remove M2.0 x 2.5 screws that secure the touchpad buttons board [1]. To identify the screws, see screw list. 5. Lift the touchpad buttons board from the system [2]. Removing and installing components...

  • Page 27: Installing Touchpad Buttons Board

    Installing touchpad buttons board 1. Insert the touchpad buttons board into the slot to align the tabs with the grooves on the system. 2. Replace the two (M2.0 x 2.5) screws to secure the touchpad buttons board to the system. 3.

  • Page 28: Installing Power Connector Port

    Installing power connector port 1. Install the power connector port into the slot on the system. 2. Place the metal bracket on the power connector port. 3. Replace the M2.0 x 3.0 screw to secure the power connector port to the system. 4.
  • Page 29 3. To remove the display assembly: a. Un route the WLAN and WWAN cables from the routing channels [1]. b. Remove the M2.0 x 3.0 screws that secure the eDP bracket [2]. c. Lift the eDP bracket from the eDP cable [3]. d.

  • Page 30: Installing Display Assembly

    Installing display assembly 1. Place the base of the computer on a clean flat surface. 2. Install the display assembly to align it with the display hinge holders on the system. 3. Holding the display assembly, replace the six (M2.5 x 3.5) screws to secure the display hinges on the system display assembly with the system unit.
  • Page 31 base cover battery WLAN card WWAN card display assembly 3. To remove the touch display panel: a. Use a plastic scribe to loosen the edges of the display panel. b. Flip the display screen over from the top. c. Peel the adhesive tape [1], Mylar shield [2]. d.

  • Page 32: Installing Touch Display Panel

    4. Remove the display bezel from the display assembly. Installing touch display panel NOTE: The touch display panel installation procedure is applicable only for systems with touch display configuration. 1. Place the display panel on the display assembly. 2. Reconnect the IR cable and eDP cable. 3.

  • Page 33: Installing Display Bezel (Nontouch)

    1. Follow the procedure in Before working inside your computer. 2. Remove the: base cover battery WLAN card WWAN card display assembly 3. To remove the display bezel: a. Use a plastic scribe, find recess to loosen the bottom edge of the display bezel [1]. b.

  • Page 34: Nontouch Display Panel

    battery base cover 4. Follow the procedure in After working inside your computer. Nontouch display panel Removing the display panel (nontouch) NOTE: The display panel removal procedure is applicable only for nontouch display configuration. 1. Follow the procedure in Before working inside your computer.
  • Page 35 f. Remove the display panel. Removing and installing components...

  • Page 36: Installing The Display Panel (Nontouch)

    Installing the display panel (nontouch) NOTE: The display panel installation procedure is applicable only for nontouch display configuration. 1. Connect the display cable on the back of the display panel. 2. Affix the mylar tape securing the display cable on the back of the display panel. 3.

  • Page 37: Installing Camera

    Installing camera The installation procedure is applicable only for systems shipping with a nontouch display configuration. 1. Connect the camera cable. 2. Insert the camera microphone module into the slot on the display assembly. 3. Affix the tape securing the camera microphone module. 4.

  • Page 38: Display Hinge Caps

    Display Hinge Caps Removing the display hinge cap 1. Follow the procedure in Before working inside your computer. 2. Remove the following components: base cover battery WLAN card WWAN card display assembly 3. Slide hinge cap from left to the right to release and remove the display hinge cap from the display panel. Installing the display hinge cap 1.

  • Page 39: System Board

    System board Removing system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: base cover battery SIM card/dummy SIM card tray memory module PCIe SSD WLAN card WWAN card heat sink assembly To identify the screws, seescrew list 3.
  • Page 40 NOTE: To disconnect the speaker, LED board, coin cell battery and the power connector port cables, use a plastic scribe to release the cables from the connectors. Do not pull the cable as it may result in breakage a. speaker cable [1] b.
  • Page 41 6. To remove the system board: a. Remove the USB Type-C bracket. Image does not display the USB Type-C bracket removal. b. Remove the eight (M2.0 x 3.0) screws that secure the system board [1]. c. Lift the system board away from the system [2]. 7.

  • Page 42: Installing System Board

    8. Flip the system board, peel off the tapes(if any) securing the bracket and remove the USB Type-C port from underneath the system board. NOTE: When removing or reinstalling the USB Type-C bracket to the system board, technicians must place the system board on an ESD mat to avoid damage.

  • Page 43: Keyboard

    NOTE: Replacement system boards do not include the SIM card tray(if available) , USB Type-C bracket, and DDR ESD bracket and needs to be transferred. 7. Install the following: heat sink WLAN card WWAN card PCIe SSD card memory module battery base cover dummy SIM card tray...
  • Page 44 4. To remove the keyboard assembly: NOTE: To identify the screws, see screw list a. Remove the 18 (M2.0 x 2.5) screws that secure the keyboard [1]. b. Lift the keyboard assembly from the chassis [2]. Removing and installing components...

  • Page 45: Removing Keyboard From Keyboard Tray

    Removing keyboard from keyboard tray 1. Follow the procedure in Before working inside your computer. 2. Remove the keyboard assembly. 3. Remove the five M2.0 x 2.0 screws that secure the keyboard to the keyboard assembly. 4. Lift the keyboard away from the keyboard tray. Installing keyboard to keyboard tray 1.

  • Page 46: Installing Keyboard Assembly

    2. Tighten the five M2.0 x 2.0 screws to secure the keyboard to the keyboard tray. 3. Install the keyboard assembly. Installing keyboard assembly NOTE: The keyboard and the keyboard tray together are called the keyboard assembly. NOTE: The keyboard has multiple snap points on the lattice side which must be pushed down firmly at the snap points in order to secure and fit it to the replacement keyboard.
  • Page 47 system board power connector port coin cell battery speaker The component you are left with is the palm rest. 3. Replace the palm rest. 4. Install the: speaker coin cell battery power connector port system board heat sink WLAN card WWAN card PCIe SSD card memory module...

  • Page 48: Chapter 3: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • HDMI 1.4 • USB features • USB Type-C • Thunderbolt over USB Type-C DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.

  • Page 49: Hdmi 1.4

    Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.

  • Page 50: Usb Features

    ● 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters ● HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p ●...
  • Page 51 Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480 Mbps and 12 Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: ●...

  • Page 52: Usb Type-C

    contacts in the exact same location as before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only come into contact when connected to a proper SuperSpeed USB connection. USB Type-C USB Type-C is a new, tiny physical connector.
  • Page 53 1. Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector) 2. Thunderbolt 3 (using a USB Type-C connector) Thunderbolt 3 over USB Type-C Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive.

  • Page 54: Chapter 4: System Specifications

    System specifications Topics: • Technical specifications • Hot key combinations Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 55 FIPS 201 Contacted Smart Card, Contactless Smart Card, NFC, Control Vault 2.0 Advanced Authentication with FIPS 140-2 Level 3 Certification Docking options ● Dell Dock WD15 (optional) ● Dell Thunderbolt Dock TB16 (optional on Thunderbolt 3 equipped systems) Multimedia ● Integrated High-Quality Speakers ●...
  • Page 56 Table 3. Specifications (continued) Type Feature ● Length—238mm (9.37 inch) ● Width—95.9mm ( 3.78 inch) ● Height—5.70mm ( 0.22 inch) ● Weight—270.00 g (0.6lb) ● Voltage—7.6VDC Power adapter ● Type— E5: 65 W or E5: 90 W ● Input voltage— 100 V AC to 240 V AC ●...
  • Page 57 Table 3. Specifications (continued) Type Feature ● Y-axis—53.0 mm ● X/Y position resolution— X: 1048cpi; Y:984cpi ● Multi-touch—Configurable single finger and multi-finger gestures Internal Keyboards ● 12.5 inches Single Pointing, non backlit ● 12.5 inches Single Pointing, backlit (optional) Physical specifications ●...
  • Page 58 Table 5. 12.5 inches (16:9) AG HD WLED 200 nits eDP 1.2 TN, HD CAM/Mic, WLAN/WWAN, Mag Alloy back, Non Touch Feature Specification Type HD Anti-Glare Luminance (typical) 200 nits Dimensions (Active Area) ● Height: 155.52mm ● Width: 276.62mm ● Diagonal: 12.5 inch Native Resolution 1366x768 Megapixels...

  • Page 59: Hot Key Combinations

    Hot key combinations Table 7. Hot key combinations Function key combination Latitude 7290 Fn+ESC Fn Toggle Fn+ F1 Speaker Mute Fn+ F2 Volume Down Fn+ F3 Volume Up Fn+ F4 Mic Mute NOTE: LED Indicator lit means Mic is mute...

  • Page 60: Chapter 5: System Setup

    Boot menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.

  • Page 61: Navigation Keys

    Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field.

  • Page 62: System Configuration Screen Options

    USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Dell Type-C Dock Always Allow Dell Docs.This option is enabled by default. Configuration USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port.

  • Page 63: Video Screen Options

    Option Description ● Enable Microphone—by default enable ● Enable Internal Speaker—by default enable Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard Illumination brightness level can be set from 0% to 100%. The options are: ●...

  • Page 64: Security Screen Options

    Security screen options Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take effect immediately.

  • Page 65: Secure Boot Screen Options

    Option Description ● Enabled—enabled by default NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software. Computrace Allows you to activate or disable the optional Computrace software The options are: ● Deactivate ● Disable ● Activate—enabled by default NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes are allowed...

  • Page 66: Intel Software Guard Extensions Screen Options

    Option Description NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default settings. Intel software guard extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS.

  • Page 67: Power Management Screen Options

    Standby, the system setup removes power from all the USB ports to conserve battery power. ● Enable USB Wake Support ● Wake on Dell USB-C dock Default setting: The option is disabled. Wireless Radio Allows you to enable or disable the feature that automatically switches from wired or wireless networks Control without depending on the physical connection.

  • Page 68: Post Behavior Screen Options

    Charge ● Adaptive—enabled by default Configuration ● Standard—Fully charges your battery at a standard rate. ● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.

  • Page 69: Manageability

    Option Description ● 0 seconds—enabled by default. ● 5 seconds ● 10 seconds Full Screen Log ● Enable Full Screen Logo—not enabled Warnings and ● Prompt on warnings and errors—enabled by default errors ● Continue on warnings ● Continue on warnings and errors Manageability Option Description...

  • Page 70: Maintenance Screen Options

    Option Description ● Bluetooth All the options are enabled by default. NOTE: IMEI number for WWAN can be found ont the outer box or the WWAN card. Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set.

  • Page 71: Assigning A System Setup Password

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS update is completed. 1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen.

  • Page 72: Updating Bios On Systems With Bitlocker Enabled

    3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter.

  • Page 73: Updating The Dell Bios In Linux And Ubuntu Environments

    Updating the Dell BIOS in Linux and Ubuntu environments If you want to update the system BIOS in a Linux environment, such as Ubuntu, see https://www.dell.com/support/article/ sln171755/. System setup...

  • Page 74: Chapter 6: Software

    USB driver • Storage driver • Other drivers Supported operating systems The topic lists the operating systems supported for Latitude 7280 Latitude 7290 system. Table 8. Supported operating systems Supported operating systems Description Windows 10 ● Microsoft Windows 10 Pro 64-bit ●...
  • Page 75 Software...

  • Page 76: Video Driver

    Video driver Verify if the video driver is already installed in the system. Audio driver Verify if audio drivers is already installed in the system. Software...

  • Page 77: Network Driver

    Network driver This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation. USB driver Verify if the USB drivers are already installed in the system. Storage driver Verify if the storage controller drivers are installed in the system.
  • Page 78 Verify if the HID driver is installed in the system. Image device driver Verify if the image device driver is installed in the system. Software...

  • Page 79: Chapter 7: Troubleshooting

    Real Time Clock reset The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source .

  • Page 80: Chapter 8: Contacting Dell

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support.

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Latitude 7490

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