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TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before
repairing or replacing any internal components of the unit. Before any attempt to replace a
component be sure to check all electrical connections for proper contact
Error Codes:
1 blink = water fill run-on (8 minute initial time, 20 seconds thereafter)
2 blinks = heater rise error (temperature increase within 4 minutes)
3 blinks = thermistor shorted or reading out of range (over 215*F)
4 blinks = thermistor open or reading out of range (under 32*F)
Temperature range on this machine is adjustable from 150 – 195 degrees F.
PROBLEM
1. No water
2. No water one channel only
3. Water not hot
4. Water does not shut off
5. Drink too strong
6. Drink too weak
7. Drink not whipped
8. Exhaust fan does not turn
9. Noise coming from whipper
10. Membrane Switch does not work
PROBABLE CAUSE
a)
Water turned off
b)
Water line not connected
c)
Faulty water inlet valve
a)
Loose connection @ water
pump
b)
Loose connector on main
board
c)
Faulty dispense pump
a)
Temperature setting too low
b)
Heater overload tripped
c)
Defective heater element
a)
Liquid level probe
malfunction
b)
Faulty water inlet valve
a)
Water pump adjustment
settings incorrect
a)
Water pump adjustment
settings incorrect
a)
No whipper blade
b)
Whipper motor connection
c)
Whipper motor bad
a)
Fan motor connection
b)
Fan motor bad
a)
Whipper chamber not
seated
b)
Slinger washer pushed on
motor shaft too far.
c)
No whipper blade
a)
No power to machine
b)
Power switch turned off
c)
Machine is in error mode
6
REMEDY
a)
Turn water on –open shutoff
valve
b)
Ensure water line is
connected
c)
Check valve and
connections-replace if
necessary
a)
Check connectors @ water
pump (see page 21 & 22 )
b)
Make sure harness is
seated and locked
c)
Replace water pump (PN
781690)
a)
Adjust temperature setting
(see instructions page 9)
b)
Reset hi-limit thermostat
(Call Newco )
c)
Replace heater element
(Call Newco)
a)
Check probe connections
(see page 21)
b)
Check valve and
connections-replace if
necessary
a)
Adjust water pump (see
page 9)
a)
Adjust water pump (see
page 9)
a)
Install whipper blade
b)
Inspect whipper motor
connections @ motor and
@ board plug-in
c)
Replace whipper motor
a)
Inspect fan motor
connections @ motor
b)
Replace fan motor
a)
Reseat whipper chamber-
see whipper cleaning
instructions
b)
Check gap at slinger
washer (see page 12)
c)
Install whipper blade
a)
Make sure machine is
plugged in and control
board has power
b)
Turn switch on
c)
Check for error signal,
correct and repower
machine
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