Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 14 Adjusting the volume Changing the hearing program Special listening situations On the phone Maintenance and care Hearing instruments Ear pieces Professional maintenance ...
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Further information Safety information Wireless functionality Accessories Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer. To receive the most benefit from your hearing instruments, it is recommended that you wear them every day, all day. This will help you get adjusted to them. CAUTION It is important to read this user guide and the safety manual thoroughly and completely. Follow the safety information to avoid damage or injury.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are worn directly in the ear canal. The instruments are not intended for children under the age of 3 years or persons with a developmental age of under 3 years. Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments. If you have problems pressing the controls of your hearing instruments while wearing them, you can ask your Hearing Care Professional whether a remote control or a smartphone app to control your instruments is available.
Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. ➊ Ear piece (Click Sleeve) ➋ Battery compartment ➋ (on/off switch) ➌ Push button ➍ Microphone ➎ Removal cord (optional) ➎ ➊ Ear piece (Click Sleeve) ➋ Microphone ➌ Battery compartment (on/off switch) ➍ Removal cord...
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You can use the following standard ear pieces: Standard ear pieces Size Click Sleeve (vented or closed) Click Dome™ single (open or closed) Click Dome semi-open Click Dome double You can easily exchange the standard ear pieces. Read more in section "Maintenance and care".
Controls With the controls you can, for example, switch hearing programs. Your hearing instruments either have a push button or no control. Your Hearing Care Professional has programmed your desired functions to the push button. Control Left Right Push button No control Push button function Press briefly: Program change Press long: Standby/turn on L = Left, R = Right...
Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". The Tinnitus Function generates a sound to distract you from your tinnitus. The wireless functionality enables simultaneous control of both hearing instruments. Read more in section "Wireless functionality".
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: ■ Always use the correct battery size for your hearing instruments. ■ Remove the batteries if you intend not to use the hearing instruments for several days. ■ Always carry spare batteries. ■ Remove empty batteries immediately and follow your local recycling rules for battery disposal.
Replacing batteries Removing the battery: Open the battery compartment. Remove the battery by hand. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+" symbol facing upwards. Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by force. It can be damaged.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment fully. Via push button: Turning on or off: Press and hold the push button for several seconds. Refer to section "Controls" for the settings of your controls. After turning on, the previously used volume and hearing program remain set. Via remote control: Follow the instructions in the remote control's user guide. After turning on, the previously used volume and hearing program remain set.
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When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling. The "power-on delay" can be activated by your Hearing Care Professional. ...
Inserting and removing the hearing instruments CAUTION Risk of injury! Always wear the hearing instrument with an ear piece. Make sure that the ear piece is completely attached. Inserting a hearing instrument: Identify right and left hearing instrument so that you insert it in the correct ear. The labeling on the hearing instruments indicates the side: "R" = right ear "L" = left ear Take care that the flap of the Click Sleeve points towards the printed text on the hearing instrument. correct false Hold the hearing instrument correctly before inserting it: Pay special attention to the removal cord indicating ...
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the bottom. If an arrow is printed on the hearing instrument, it has to point upwards. Carefully push the hearing instrument into the ear canal. Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal. ■ It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. ■ If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the ear piece.
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Removing a hearing instrument: NOTICE Never pull on the battery compartment door to remove the hearing instrument. This could damage your hearing instrument. Push lightly on the back of your ear to loosen the hearing instrument. Remove the hearing instrument by pulling the removal cord towards the back of your head. CAUTION Risk of injury! In very rare cases the ear piece could remain in your ear when removing the hearing instrument. If this happens, have the ear piece removed by a medical professional. Clean and dry your hearing instruments after usage. Read more in section "Maintenance and care".
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, use a remote control. Follow the instructions in the remote control's user guide. An optional signal can indicate the volume change. Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change. To change the hearing program, press the push button briefly or use a remote control. Refer to section "Controls" for the setting of your controls. Refer to section "Settings" for a list of your hearing programs.
S pecial listening situations On the phone When you are on the phone, turn the receiver slightly so that it does not completely cover your ear. T elephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program. Switch to the telephone program whenever you are on the phone. If a telephone program is configured for your hearing instruments, it is listed in section "Settings". ...
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments D rying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products. For longer periods of non-use, store your hearing instruments with open battery compartment and batteries removed in a drying system to avoid the adverse effects of moisture. Cleaning For hygiene reasons and to maintain functionality, clean your hearing instruments daily. Clean your hearing instruments daily with a soft, dry tissue. Never use running water or immerse the devices in water. Never apply pressure while cleaning. Ask your Hearing Care Professional for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition.
Ear pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. Clean the ear piece right after removal with a soft and dry tissue. This prevents that cerumen becomes dry and hard. Squeeze the tip of the ear piece. E xchanging Exchange standard ear pieces approximately every three months. Replace them sooner if you notice cracks or other changes. The procedure for exchanging standard ear pieces depends on the type of ear piece. In section "Components and names", your Hearing Care Professional has marked your type of ear piece.
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E xchanging Click Sleeves Grip the Click Sleeve with your fingers and pull it off. When installing the new Click Sleeve, take care that the flap of the Click Sleeve points towards the printed text on the hearing instrument. correct false Take particular care that the new click Click Sleeve clicks noticeably in place.
Exchanging Click Domes If you have problems removing the old Click Dome, use the removal tool or follow the instructions on the packaging of the Click Domes: The removal tool is available as an accessory. Take particular care that the new Click Dome clicks noticeable in place. Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Ask you Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Wireless functionality Your hearing instruments may be equipped with wireless functionality. This provides synchronization between your two hearing instruments: ■ If you change the program or volume on one instrument, the other one is automatically changed, too. ■ Both hearing instruments automatically adapt to the listening situation simultaneously. Wireless functionality enables the use of a remote control. Refer to section "Settings" to see if your hearing instruments are equipped with wireless functionality. Accessories The type of available accessories depends on the instrument type. Examples are: a remote control, an audio streaming device, or a smartphone app for remote control. Consult your Hearing Care Professional for further information.
Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Troubleshooting Problem and possible solutions Sound is weak. ■ Gently close the battery compartment completely. ■ Clean the hearing instrument. ■ Replace the empty battery. ■ Clean or exchange the ear piece. Hearing instrument emits whistling sounds. ■ Reinsert the hearing instrument until it fits securely. ■ Clean or exchange the ear piece. Sound is distorted. ■ Replace the empty battery. ■ Clean or exchange the ear piece. Hearing instrument emits signal tones. ■ ...
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Problem and possible solutions Hearing instrument does not work. ■ Turn the hearing instrument on. ■ Gently close the battery compartment completely. ■ Replace the empty battery. ■ Make sure the battery is inserted correctly. ■ Power-on delay is active. Wait several seconds and check again. Consult your Hearing Care Professional if you encounter further problems.
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