NetComm V300 User Manual
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NetComm V300 User Manual

Voip telephone adaptor/router
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  • Page 2: Table Of Contents

    Typical Network Connections for the V300 ... 14 Installation ... 16 2.3.1 Cable Connections ... 16 2.3.2 Power on your V300 and PC ... 16 2.3.3 Connecting to the V300 ... 16 2.3.4 Configure the V300 via Web browser ... 19 Chapter 3 How to Log-in using a Web Browser ...
  • Page 3 Ping ... 54 Save ... 55 Reset ... 56 Upgrade ... 57 Rebooting the System ... 58 Appendix A: Cable Information ... 59 Appendix B: Glossary ... 61 Appendix C: Registration and Warranty Information ... 66 V300 VoIP Telephone Adaptor/Router YML768 Rev1...

  • Page 4: Voip Telephone Adaptor/Router Settings

    V300’s line circuits; the user disabling the LifeLine support in the V300’s advanced features; problems with the user’s handset or damage caused to the V300 by it; the user not having a valid account with the telephone service providers for a regular telephone service;...

  • Page 5: Chapter 1 Introduction

    A standard analogue telephone (desktop or cordless) is connected to the Phone (FXS) port on the back of the V300, allowing the user to route calls over the Internet to anywhere in the world using VoIP, significantly reducing or eliminating long distance call charges.

  • Page 6: Features

    DTMF tone generation • Dial tone, Busy tone, Ring back tone generation • Internal bandwidth control • Allocating enough bandwidth for VoIP calls VoIP Call types • SIP proxy • Phone Book for Peer-to-Peer IP Call YML768 Rev1 V300 VoIP Telephone Adaptor/Router...
  • Page 7 1 PSTN RJ-11 for connection to a normal landline to provide LifeLine and PSTN pass- through *Note: The availability of some listed call features is dependent on the service supported by your VoIP service provider. Please consult them for further information. V300 VoIP Telephone Adaptor/Router YML768 Rev1...

  • Page 8: Application

    VoIP ATA (analog telephone adapter) at the same time. Figure 1 illustrates a simplified connection for the V300. In addition to providing basic VoIP calls, the V300 is also capable of handling your landline telephone calls (PSTN Pass-through) and provide you with a “LifeLine”...

  • Page 9: System Minimum Requirements

    An Analog telephone with RJ11 line cord (Desktop, Cordless or Dect.) • An ADSL micro filter** • A PC with Web browsing application (for V300 configuration only) *Note: In some cases, you may need to configure your broadband router in bridge-mode. The V300 will perform routing on your network.

  • Page 10: Package Contents

    Package Contents Your V300 package contains the following items: YML768 Rev1 V300 VoIP Telephone Adaptor/Router...

  • Page 11: Front Panel Led Indicators

    (LINE) Flash Flash Flash Flash Flash Flash V300 VoIP Telephone Adaptor/Router YML768 Rev1 Function Power is supplied Power is not supplied Ethernet link for LAN port is established Ethernet link for a LAN port is not established Data transmitting or receiving over LAN...

  • Page 12: Back Panel And Wiring

    Please only power up your V300 after all cables are connected. The POWER LED should always be on after the V300 has powered up. Once the power is on, the V300 will boot up automatically. Do not do anything until the boot up process has completed.

  • Page 13: Chapter 2 Quick Start

    Chapter 2 Quick Start Before you begin You will need to collect your VoIP account details before you start to configure your V300. Details should include your SIP username/ VoIP number, your SIP account authentication ID and its password, SIP proxy server IP/URL, your VoIP network preferred codec and whether you need use STUN.

  • Page 14: Typical Network Connections For The V300

    2.2 Typical Network Connections for the V300 The Quick Start section will show you how to connect the V300 to your network. A typical ADSL and cable broadband network are illustrated here. ADSL Broadband In general, a residential ADSL router runs PPPoE client and DHCP server for your PCs to share Internet access.
  • Page 15 Cable Broadband Figure 3 illustrates the V300 installation for cable broadband network. V300 VoIP Telephone Adaptor/Router YML768 Rev1 Figure 3...

  • Page 16: Installation

    The purpose of this section is to provide instructions on how to assign an IP address to your PC. When the PC completely boots up, it might already be able to talk to the V300. You can check it using “Ping” utility. If the connectivity is OK, you can skip this section and jump to Section 2.3.4.
  • Page 17 11. In the TCP/IP Settings dialog box, click the radio button labelled Obtain an IP ad- dress automatically. 12. Click OK twice to confirm and save your changes, and then close the Control Panel. V300 VoIP Telephone Adaptor/Router YML768 Rev1...
  • Page 18 11. In the TCP/IP Properties dialog box, click the IP Address tab. 12. Click the radio button labelled Obtain an IP address automatically. 13. Click OK twice to confirm and save your changes. You will be prompted to restart Win- dows. 14. Click Yes. YML768 Rev1 V300 VoIP Telephone Adaptor/Router...

  • Page 19: Configure The V300 Via Web Browser

    A unique default user account is assigned with user name admin and password admin. After you have logged in to the V300, you will be presented with the V300 Status page. V300 VoIP Telephone Adaptor/Router YML768 Rev1...
  • Page 20 ADSL or cable broadband network as shown in Figures 2 & 3. The following screen shot is an example of the V300 in DHCP mode. If you are using a cable broadband service, you can simply use the V300 WAN port default setting as DHCP.
  • Page 21 The following screen shows you an examples of SIP a account configuration which will allow the V300 to use “630801” as its VoIP phone number and authentication ID to register on “fwd.pulver.com” SIP server. It will also show the use of STUN for traversing your router’s NAT/Firewall.
  • Page 22 When you finish your configuration, click the Apply button to apply your settings. Once you click the Apply button, the V300 will return you to the Status page. A few seconds later, refresh this page using your Web browser refresh button; it should display Registered Success in the Register Status field.
  • Page 23 You have now completed the basic installation and configuration of your new NetComm V300. At this point you will be able to make VoIP calls to and from your V300 connection. You may consider contacting your VoIP service provider’s customer support line to test your VoIP service and enable any available supplementary call features.

  • Page 24: Chapter 3 How To Log-In Using A Web Browser

    V300 IP Address To log on to the V300 using a web browser, your PC and the V300 should both be on the same network segment. The default IP address for the V300 is 192.168.30.1. If your PC is not on the same network segment, you can modify its IP address or change its IP address assignment to DHCP mode so that the V300 can assign a valid LAN IP address to your PC.

  • Page 25: Chapter 4 Wan And Lan Set-Up

    Click on the WAN Setup menu item from the menu bar to bring up the WAN Status window. The WAN IP address information will be displayed. The following screen is an example which shows the V300’s WAN port is in PPPoE mode and currently active.
  • Page 26 A static IP address, it can be a static LAN IP address or public IP address. If you will use static public IP address and are using ADSL broadband, you can enable the V300 QoS feature which will maintain VoIP call quality even in periods of heavy Internet usage.

  • Page 27: Static Ip Address

    Subnet Mask Default Gateway Primary DNS Server Secondary DNS Server Enter the necessary parameters and click the Apply button to submit the settings. V300 VoIP Telephone Adaptor/Router YML768 Rev1 Description The WAN IP address. The subnet mask of this network.

  • Page 28: Dhcp Mode

    4.1.2 DHCP Mode Select the DHCP Mode option and click on the Next button to display the following window: Click the YES button to enable your V300 as a DHCP client. YML768 Rev1 V300 VoIP Telephone Adaptor/Router...

  • Page 29: Pppoe

    When using PPPoE, the V300 will assign you an IP address via PPPoE protocol from your ISP. When WAN port is set in PPPoE mode, the V300 will do routing for your network and you are able to enable its QoS feature. Please see Section 5.2 for details about cable connection of the V300 and your ADSL modem/router and its WAN mode.

  • Page 30: Lan Ip Address

    The subnet mask of the IP network. Select Enable if you use the V300 as a DHCP server. The first IP address of the address pool in the DHCP server. The IP address should be in the same subnet as the V300 LAN IP address.

  • Page 31: Chapter 5 Voip Setup

    Auth Password V300 VoIP Telephone Adaptor/Router YML768 Rev1 Description The phone number used for your V300 to register on a SIP server. What the call party see when you call them The authentication username assigned by your VoIP service provider. This can be a different number to your VoIP number.
  • Page 32 SIP server or remote end. This port can be changed. Default 5060. In order to use the V300 with a VoIP service provider you will need to specify a Proxy server which the V300 communicates with. Choose Yes and enter the details under the Proxy/Register and Domain sections.
  • Page 33 DIRECT_CALL will be displayed all the time if you choose non-UseProxy mode. No Register will be displayed if you configure the V300 in UseProxy mode, but fail to register. Registered Success will be displayed if you choose UseProxy mode and registered successfully.

  • Page 34: Stun

    STUN stands for Simple Traversal of UDP over NAT. It is a protocol which enables the V300 to detect the presence and type of NAT behind which the phone is placed. STUN will allow SIP signalling and bi-direction to successfully traverse a NAT without requiring any configuration changes on the NAT.

  • Page 35: Phone Book

    Display Name You will need to ask the person you are calling to configure their Internet device (Modem/ Router) to allow connections on the specified port to be forwarded to their SIP phone or ATA. To add a new phone number to the phone book, click the Add button. The Add phone number window is opened: Enter the information and click the Add button.

  • Page 36: Call Forward

    SIP user name (VoIP number) to which calls will be forwarded to (e.g.09100308). If you use the V300 in SIP proxy mode, this is the Domain name in which your V300 currently registers. If you use V300 in Non-Proxy mode, this is the IP address of the forward-to VoIP ATA or IP phone.
  • Page 37 You also can delete any entry from the call forward list by selecting the corresponding Select option and clicking on the Delete button. In the V300’s default state, there are no entries for this window, so the Add button is displayed, instead of the Modify button. Use the Add button to add the list.

  • Page 38: Dial Plan

    5.1.5 Dial Plan Dial Plan can make your dialling easier. If the dialled number meets the Prefix, the V300 will modify the dialled number before dialling it. If the dialled number does not meet the Prefix, the V300 will dial the number without any modification.
  • Page 39 You also can modify or delete any specific method from the Dial Plan by selecting the corresponding Select option and clicking on the Modify or Delete button. V300 VoIP Telephone Adaptor/Router YML768 Rev1...

  • Page 40: Call Handling

    When the VoIP service is unavailable - you will hear a single beep tone approximately 1 second apart indicating that your VoIP service is down. You are required to manually press “##” on the handset to switch to your traditional landline telephone service. V300 VoIP Telephone Adaptor/Router...
  • Page 41 PSTN calls are handled in every scenario. Scenario 1: Your analog phone is attached to the V300 is in an on-hook state. A call from the PSTN network is made to your landline number. In this scenario the analog phone will ring. To answer the incoming call you simply pick up the handset and talk.
  • Page 42 In this scenario you are using your PSTN service to speak with a person on another PSTN phone. During the call you receive an incoming call from another VoIP phone. You will not be notified of the incoming call and the caller will receive an engaged signal. YML768 Rev1 V300 VoIP Telephone Adaptor/Router...
  • Page 43 In this scenario you are using your VoIP service to speak with another person. During the call you receive an incoming call from another VoIP phone. Notification of the incoming call will depend on the call waiting features of the VoIP network. V300 VoIP Telephone Adaptor/Router YML768 Rev1...

  • Page 44: Voip Qos

    ADSL service plan contract. Secondly, you will need to let your V300 to handle the Internet traffic for your LAN network. We recommend you install your V300 based on the following network diagram which will let the V300 QoS work properly.
  • Page 45 Routing Internet Traffic for your LAN Network When your V300 WAN interface is assigned with a Public IP either through static WAN IP or PPPoE, it actually does the routing for your Internet connection. When you configure QoS, you need to specify your ADSL true upstream bandwidth. It might be 64, 128, 256 or 512.

  • Page 46: Chapter 6 Additional Routing Features

    Internet) to reach services provided by internal servers such as FTP, HTTP, Telnet, etc. The V300 has the capability to perform port forwarding. Click the NAT Port Forward menu item in the menu bar on the left to display the current port forward setting.

  • Page 47: Dmz

    Click the DMZ menu item in the menu bar on the left to display the current DMZ configuration setting. You can decide to Enable or Disable DMZ. Enter the internal IP address if DMZ is enabled. Then click the Apply button to submit the setting. V300 VoIP Telephone Adaptor/Router YML768 Rev1...

  • Page 48: Access Control

    You can change your password in this menu. Click the Access Control menu item in the menu bar on the left to change your password for the V300’s Web log-in. Type the old password and then type the new password twice. Click on the Apply button to submit the settings.

  • Page 49: Remote Access

    6.4 Remote Access To manage the V300 via a web browser you do not have to login from a PC directly connected to the V300. With the Remote Access feature, you can login through the Internet from anywhere if you know the public WAN IP address of the V300. This feature is only available if you connect your V300 and configure your network in:...

  • Page 50: Chapter 7 V300 System Information

    Chapter 7 V300 System Information This Chapter describes the System section, where information on the whole system is displayed or is used to implement certain configurations. Status The Status window displays the basic information of the system. It is also the first window displayed when you login to the web configuration utility.

  • Page 51: Traffic Statistics

    Traffic Statistics The Traffic Statistics menu will display detailed information on the V300’s LAN & WAN Interface, TCP-IP settings and DHCP client leased information. 7.2.1 Interface Statistics Interfaces is the first page of the Traffic Statistics window. Interface Name Admin Status...

  • Page 52: Tcp-Ip

    7.2.2 TCP-IP The TCP-IP page displays the IP statistics, UDP statistics, TCP statistics, and ICMP statistics. YML768 Rev1 V300 VoIP Telephone Adaptor/Router...

  • Page 53: Dhcp-Lease

    7.2.3 DHCP-Lease DHCP-Lease page displays information regarding MAC Address mapping to Lease-IP. V300 VoIP Telephone Adaptor/Router YML768 Rev1...

  • Page 54: Ping

    Minimum round trip time Maximum round trip time YML768 Rev1 Description Number of packets that were transmitted. Number of packets that were received. Number of packets lost (transmitted-received) The fastest round-trip time. The slowest round-trip time. V300 VoIP Telephone Adaptor/Router...

  • Page 55: Save

    Save A new setting will take effect immediately after the setting is submitted. If the V300 is powered down, however, it will be lost. To keep your new settings permanently, you need to save them into flash memory by using the Save menu. Click the Save menu item in the menu bar on the left and then click on the Save button to save your configuration settings.

  • Page 56: Reset

    Reset This function allows you to reset your V300 back to the factory default settings. Please note that any customised configuration settings will be lost if you proceed with this function. We recommend that you take a note of your settings before you proceed.

  • Page 57: Upgrade

    Upgrade This function allows you to Upgrade your V300’s firmware. Please note that any customised configuration settings will be lost if you proceed with this function. We recommend that you take a note of your settings before you proceed. From time to time, new Upgrade firmware may become available from NetComm’s web site.

  • Page 58: Rebooting The System

    Rebooting the System It may be necessary to reboot the V300. Ensure that you have saved any changes to the system setting of the V300. Please note that any customised configuration settings will be lost if you proceed with this function without saving the changes (refer to the section on the Save menu).

  • Page 59: Appendix A: Cable Information

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.

  • Page 60: Straight And Crossover Cable Configuration

    Straight-Through Cabling Cross-Over Cabling Note: To prevent loss of signal, make sure that the length of any twisted-pair connection does not exceed 100 metres. YML768 Rev1 Figure 3 Wire Becomes Figure 4 Wire Becomes V300 VoIP Telephone Adaptor/Router...

  • Page 61: Appendix B: Glossary

    CPE: DHCP server: DHCP: DNS: Download: V300 VoIP Telephone Adaptor/Router YML768 Rev1 A 100 Mbps Ethernet standard that uses twisted-pair wiring. A 10 Mbps Ethernet standard that uses twisted-pair wiring. Address Resolution Protocol The symbol (usually numeric) identifying an interface attached to a network.
  • Page 62 Institute of Electrical and Electronics Engineers. The Institute of Electrical and Electronics Engineers. Internet Protocol address. The decimal-numeric, fixed-length address assigned to an Internet host. Interrupt re-quest, a hardware interrupt on a PC. International Standards Organization. V300 VoIP Telephone Adaptor/Router...
  • Page 63 Ping: Point-to-point connection: Port: POTS: PPP: V300 VoIP Telephone Adaptor/Router YML768 Rev1 Internet Service Provider. An organization that provides access to the Internet. Literally it means Kilobits per second, but usually it is taken to mean 1,024 bits per second.
  • Page 64 Session Initiation Protocol, a signaling protocol for Internet conferencing/telephony. A route that is permanent rather than a route that is dynamically assigned by another router. Shielded Twisted Pair. Telephone wire that is wrapped in a sheath to eliminate external interference. V300 VoIP Telephone Adaptor/Router...
  • Page 65 UDP: Upload: URL: VPN: WAN: V300 VoIP Telephone Adaptor/Router YML768 Rev1 Simple Traversal of UDP (User Datagram Protocol) through NAT (Network Address Translation). The subnet portion of an IP address. A number that identifies the subnet portion of a network address so that IP addresses can be shared on a local area network.

  • Page 66: Appendix C: Registration And Warranty Information

    NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.

  • Page 67: Product Warranty

    The warranty is automatically voided if: 1. You, or someone else, use the product, or attempts to use it, other than as specified by NetComm; 2. The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line, whether caused by thunderstorm activity or any other cause(s);...

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