Locating The Model Number; Warranty And Support; Warranty Restrictions - Philips sonicare 6800 Series Manual

18
English
Problem
I cannot fully attach the
brush head. There is a
gap between the brush
head and handle.
My Philips Sonicare
toothbrush vibration is
less powerful than
before.
I have charged my
toothbrush, but it only
works for a short time.
The toothbrush stops
working.

Locating the model number

Warranty and support

Warranty restrictions

Possible cause
The brush head is too
close to the body of the
handle.
The battery is low.
The toothbrush handle
is not placed vertically
on the charger,
resulting in no charge.
The battery is empty.
Look on the bottom of the Philips Sonicare toothbrush
handle for the model number (HX379X).
If you need information or support, please visit
www.philips.com/support or read the international
warranty leaflet.
The terms of the international warranty do not cover the
following:
- Brush heads.
- Damage caused by use of unauthorized replacement
parts.
- Damage caused by misuse, abuse, neglect, alterations
or unauthorized repair.
Solution
This is normal. A small
gap is necessary to
allow movement in
order to deliver the
vibrations needed to
clean your teeth.
Remove the brush head
from the handle and re-
set it on the metal shaft
leaving small gap.
(1-2 mm)
Charge the toothbrush
handle on the charger.
Place handle vertically
on charger base and
make sure the charger is
plugged in.
Charge the toothbrush
handle on the charger.