Before Calling Service - NEC E322 User Manual

Before Calling Service

Please make these simple checks before calling service� These tips may save
you time and money as charges for receiver installation and adjustments of
customer controls are not covered under your warranty�
Symptoms
"Ghost " or double
image when using
the tuner
No power
No picture
Good picture but no
sound
Good sound but poor
color
Poor picture
Snowy picture and
noise when using the
tuner
Presence of a
horizontal dotted line
Display not
responding via the
remote control
Items To Check And Actions To Follow
• This may be caused by an obstruction to the
antenna due to high rise buildings or hills� Using a
highly directional antenna may improve the picture�
• Check to see if the display's AC power cord is
plugged into the outlet�
• Unplug the display and after 60 seconds reinsert
the plug into the outlet and power on the display�
• At the rear of the display make sure the antenna
connection is properly attached�
• Check to see if there is a station broadcast problem
by trying multiple channels�
• Adjust the contrast and brightness settings�
• Check the Closed Caption settings as some text
modes may block the visibility of the images on the
display�
• Increase the VOLUME�
• Confirm that the display is not muted by pressing
the MUTE button on the remote control�
• Adjust the contrast, color and brightness settings�
• Poor picture quality may occur when an activated
S-VHS camera or camcorder is connected to your
display and another peripheral at the same time�
Switch off one of the peripherals�
• Check the antenna connection and signal�
• This may be caused by electrical interference (e�g�
hairdryer, nearby neon lights, etc�)�
• Power cycle the equipment by turning off and then
turning back on�
• Determine if the batteries are working and replace
batteries if necessary�
• Clean the remote control sensor lens on the
display�
• If necessary, utilize the buttons located on the side
of the display�
• Select the TV mode to ensure your remote control
is set in the TV mode�
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