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Troubleshooting for Home Phone (Cont'd)
• Ensure you have accepted the 911 emergency terms and conditions
and completed all required information
• Once your Home Phone has been activated, please restart the Hub
by turning it "off" and "on" which is found on the side near the
USB port
• To update your phone features online, visit
allow you to view your phone usage, change your preferences and
customize your account based on your needs
• If you plan to port your existing phone number, please complete the
Local Number Portability form which is included in your welcome
email. Once complete, sign the completed Letter of Authorization
and then fax to 1-866-485-4156 or email a picture or scanned copy
csg@corp.xplore.ca
to
days or under.
and we will complete the port in 15 business
X P L O R E H U B
myxplore.ca
U S E R G U I D E
which will
15
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