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Table of Contents
Related Manuals for Xplore Hub 5
Summary of Contents for Xplore Hub 5
- Page 1 Xplore Hub 5 User Guide Xplore Hub 5 | La station Hub 5 2021...
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Page 3: Table Of Contents
In the Box ............................Indicators ............................Ports and Buttons ........................Connecting Your Xplore Hub ..................Setting Up Your Hub 5 ....................Connect additional Wi-Fi Units for Whole Home Wi-Fi ....Connect Your Home Phone ................... Tips for Getting the Best Coverage! .............. - Page 4 This page has been left blank intentionally.
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Page 5: Getting Started
Getting Started Xplore Hub 5 | La station Hub 5 Thank you for signing up with Xplore. Your Xplore Hub 5 provides Home Phone, Whole Home Wi-Fi, and Wi-Fi Router service. This guide will help you set up your device. Just follow the easy step-by-step instructions and start connecting to what matters to you. -
Page 6: Safety Precautions
Should anything fall into the Xplore Hub through the air vent, it could result in fire or damage to the device. • To avoid injury, do not open the Xplore Hub. Tampering with the device could void your warranty. -
Page 7: In The Box
In the Box In the Box You will find the following items included: You will find the following items included: Xplore Hub 5 | La station Hub 5 Xplore Hub Xplornet WiFi Unit AC Power Adapter AC Power Adapter RJ-45 LAN Network Cable... -
Page 8: Indicators
Indicators The following indicators are arranged across the top of the Xplore Hub. LED Indicator Status Description Solid Green Hub is powered on Power Solid Red Hub is not working Hub is powered off Solid Green The link is activated... -
Page 9: Ports And Buttons
RJ-45 port is used to connect to your Xplore modem WLAN Protected Setup Reset button should not be used unless advised by an Xplore Reset representative. This button is used to restore the factory default settings when pressed for more than 5 seconds. -
Page 10: Connecting Your Xplore Hub
Connecting Your Xplore Hub The Xplore Hub is your main connection point for your Xplore Internet service. These steps will guide you in the setup of the Xplore Hub. The Xplore Hub should be the only device directly attached to the Xplore service modem. -
Page 11: Connect Additional Wi-Fi Units For Whole Home Wi-Fi
Setting Up Your Hub 5 Hub 5 Step 1: Connect your new Hub to your Modem • Plug one end of the RED ethernet cable into the LAN port on your Modem and the other to the RED WAN port on the new... -
Page 12: Setting Up Your Hub 5
Connect Your Wi-Fi Units for Whole Home Wi-Fi Step 4: Connect Your Whole Home Wi-Fi The Xplore Whole Home Wi-Fi network enables you to have superior coverage in every room in bigger homes. It does that by deploying one or more Whole Home Wi-Fi Units in different locations to extend your Hub’s... -
Page 13: Connect Your Home Phone
Connect Your Wi-Fi Units for Whole Home Wi-Fi (Continued) Press the WPS button on the back of the Hub 5 unit, and then the blue WPS button on the front of the Whole Home Wi-Fi Unit. The light on the Whole Home Wi-Fi Unit will turn blue, once it has synchronized. -
Page 14: Tips For Getting The Best Coverage
Wi-Fi service. Managing your Wi-Fi Name and Password Open any web browser on your device Enter 192.168.219.1 in the address bar to access the Hub 5 login screen. The username will be “admin”... -
Page 15: Xplore Hub Wi-Fi Faq's
Internet. If you are still unable to access the internet, the next step is to bypass the Hub by connecting directly to the Xplore modem. If you do not have an Internet connection, check that your modem and Internet equipment are properly plugged in and connected. -
Page 16: Router Features
Router Features • Gigabit Wi-Fi: Wi-Fi 802.11ac upgraded network protocol that delivers improved speeds, Wi-Fi performance, and better range • Dual Band Wi-Fi – Provides both 2.4 and 5 GHz • GB Ethernet Port – 1GB LAN Ethernet port for home networking •... -
Page 17: Xplore Home Phone
Information on transportation and infrastructure to guide your travel plans 611 – Xplore Direct Support Helps you contact Xplore directly and (like 911) will work even if Xplore Home Phone is suspended 711 – TDD / TTY Services Telecommunications Relay Service that helps those who are hearing... -
Page 18: Troubleshooting For Home Phone
• The Xplore Hub should be the only device directly connected to your modem • Be sure to go through the Xplore Activation Portal to activate your Home Phone service • In order to login to the Xplore Activation portal, you need your password. - Page 19 Local Number Portability form which is included in your welcome email. Once complete, sign the completed Letter of Authorization and then fax to 1-866-485-4156 or email a picture or scanned copy csg@corp.xplore.ca and we will complete the port in 15 business days or under.
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Page 20: Important 9-1-1 Emergency Services
Because your call is routed through a third-party provider, you will need to register your address upon activation of your service. Xplore will also provide the emergency response centre with the service address on your account, so please ensure that your information is correct and and kept up-to-date. -
Page 21: About Xplore
Internet offers. Xplore is high- speed Internet – for all of Canada. - Page 22 NOTES...
- Page 23 Wi-Fi®, the Wi-Fi logo, the Wi-Fi CERTIFIED logo, Wi-Fi Protected Access® (WPA), WiGig®, the Wi-Fi ZONE logo, the Wi-Fi Protected Setup logo, Wi-Fi Direct®, Wi-Fi Alliance®, WMM®, and Miracast® are registered trademarks of Wi-Fi Alliance. Wi-Fi CERTIFIED™, Wi-Fi Protected Setup™, Wi-Fi Multimedia™, WPA2™, Wi-Fi CERTIFIED Passpoint™, Passpoint™, Wi-Fi CERTIFIED Miracast™, Wi-Fi ZONE™, WiGig CERTIFIED™, Wi-Fi Aware™, the Wi-Fi Alliance logo, and the WiGig CERTIFIED logo are trademarks of Wi-Fi Alliance.
- Page 24 300 Lockhart Mill Road P.O. Box 9060 Woodstock, NB E7M 6B5 support@xplore.ca 1-866-841-6001 © 2022 Xplore Inc. “Xplore” is a trade-mark of Xplore Inc.