Troubleshooting Chart - Moen INS2321B Installation Instructions Manual

Troubleshooting Chart

Symptoms
Dual flush fail Push button do not touch seat.
Fill valve continues to run, A. Valve float cup does not float in place.
allowing water to enter
tank
B. Water replenishing pipe install in wrong way.
C. Water leaking past drain valve.
D. Water level of fill valve height than overflow
Incorrect water level Valve float cup does not contain enough water
height to provide required ballast.
Long or noisy tank fill Plugged valve inlet or supply line.
cycle
Poor flush A. Water level is too low.
B. Trapway or rim holes are obstructed.
C. Soil pipe or vent is obstructed.
D. Supply shut-off valve not fully open.
Toilet overflows A. Toilet trapway is obstructed.
B. Soil pipe or vent is obstructed.
Push button is not connected to lift rod or
Toilet does not activate
flush valve.
用水效率等级
敬告：
本产品符合GB25502《坐便器用水效率限定值
及用水效率等级》规定，具体用水量及水效等级请看
粘贴在产品上的水效标识的标贴，其中水效等级划分
指标如下：
坐便器水效等级
Water efficiency grades
坐便器平均用水量
Average water consumption
双冲坐便器全冲用水量
Full water consumption of dual
flush
注意：每个水效等级中双冲坐便器的半冲平均用水量不大于其全冲用水量最大限定值的70%。
NOTE: For dual flush toilet, half flush water consumption shall not be more than 70%
of full flush water consumption.
Probable Causes
hole.
Grade 1
≤4.0
≤5.0
Corrective Action
Operate push button correctly.
A. Check fill valve float cup can move up and
down smothly, does not jam fault.
B. Install water replenishing pipe in right way
according to belowing diagram.
Water replenishing pipe
Water level
Note: Water replenishing pipe shall above water level.
C. Ensure drain valve seal well.
D. Adjust fill valve water level to make sure lower
than overflow hole.
During fill cycle, hold float under water a few
seconds to allow it to fill with water ballast.
Clean the filter ofinlet valve.
A. Adjust tank water level.
B. Unclog trapway; clean rim holes.
C. Clear obstruction from soil pipe or vent.
D. Open supply shut-off valve.
A. Use plunger to unclog.
B. Clear obstruction from soil pipe or vent pipe.
Reconnect the push button.
Water Efficiency Grades
Notice: This product complies with GB25502 "Limited value
of toilet water efficiency and water efficiency grade". For
the specific water consumption and water efficiency
grades, please refer to the water efficiency label on the
product. The water efficiency grade classification are
shown in the table below.
1级 2级
Grade 2
≤5.0
≤6.0
8
Unit: Liter
单位:升
3级
Grade 3
≤6.4
≤8.0