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GFA 51171735 00002 Manual
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GFA 51171735 00002 Manual

GFA 51171735 00002 Manual

Fault correction guide for door controls
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Fault guide for door controls
Fault correction guide for door controls
Model: 51171735_00002
– en –
Version: d / 01.2023
0000000 0000 51171735 00002

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Summary of Contents for GFA 51171735 00002

  • Page 1 Fault guide for door controls Fault correction guide for door controls Model: 51171735_00002 – en – Version: d / 01.2023 0000000 0000 51171735 00002...
  • Page 2 GfA Stick You can use the GfA Stick and the GfA+ App to read the memory of your TS 959, TS 970 or TS 971. All settings are transferred to the GfA Cloud and you can retrieve the data in the GfA Portal. The GfA Stick fits into the limit switch connection of your TS door control.
  • Page 3 Service Case The GfA Service Case allows you to analyse faults efficiently and cost-effectively on site. In the event of a fault on the drive unit or door control, you can use the Service Case to identify and rectify the faults in a structured manner.
  • Page 4 F. 4.7 ................................. 30   F. 4.8 ................................. 31   F. 5.0 ................................. 31   F. 5.1 ................................. 31   F. 5.2 ................................. 32   F. 5.3 ................................. 32   F. 5.4 ................................. 32   F. 5.5 ................................. 33   F.
  • Page 5 Fault with Possible causes Fault finding and  correction description F. 0.0 The control voltage of Check whether too many electrical loads are connected 24 V experiences to the control circuit (24 V). overload.  De-energise the door control and disconnect all electrical loads.
  • Page 6 Fault with Possible causes Fault finding and  correction description F. 1.2 F. 1.2 The pass-door is open. Check whether the pass-door closes flush.  Check and realign the hinges of the pass-door. Adjust the NO contact of the upper door. Slack-rope switch / pass-door contact is Pass-door / slack-rope...
  • Page 7 Fault with Possible causes Fault finding and  correction description F. 1.3 F. 1.3 The contact of the Check if the emergency hand crank is inserted. emergency manual  Remove the emergency hand crank. operation is open or Safety circuit is open. Check whether the red handle of the emergency manual faulty.
  • Page 8 Fault with Possible causes Fault finding and  correction description F. 1.3 The separate safety Measure the continuity at the terminals of the safety brake is triggered. brake.  If you cannot detect continuity, repair the safety Safety circuit is open. brake.
  • Page 9 Fault with Possible causes Fault finding and  correction description F. 1.4 F. 1.4 The emergency STOP Check whether the emergency STOP switch has been switch was actuated actuated. and terminal X3 is  Unlock the emergency STOP switch. Emergency STOP open.
  • Page 10 Fault with Possible causes Fault finding and  correction description F. 1.6 F. 1.6 An obstacle exists Check whether any obstacles exist between the WSD between the TS 971 and the TS 971 (e. g. shelves, walls, steel beams). An door control and the unobstructed radio link must exist in all door positions.
  • Page 11 Fault with Possible causes Fault finding and  correction description F. 1.7 F. 1.7 The pass-door is not Check whether the pass-door closes properly. closed properly.  Check and realign the hinges of the pass-door. Adjust the NO contact of the upper door. Pass-door contact or slack-rope contact is Distance or alignment...
  • Page 12 Fault with Possible causes Fault finding and  correction description F. 1.8 F. 1.8 Line short circuit in the Check the spiral cables and door junction boxes. spiral cable.  Replace the door control if the fault persists. Line short circuit in the Line short circuit in the Check the connection cable.
  • Page 13 Fault with Possible causes Fault finding and  correction description F. 2.0 F. 2.0 A wiring fault exist (for Check the wiring from the safety edge to door junction non-pluggable box and door control. systems).  Follow the instructions to wire the safety edge. No safety edge detected.
  • Page 14 Fault with Possible causes Fault finding and  correction description F. 2.1 F. 2.1 The light beam is Check the door area for obstacles. interrupted by an  Remove obstacles from door area. obstacle. Photo cell activated. The light beam is Check the alignment of the photo cell.
  • Page 15 Fault with Possible causes Fault finding and  correction description F. 2.2 F. 2.2 The spiral cable is Check the spiral cable. broken or has a loose  Replace the spiral cable when damaged or faulty. contact. Maximum reversing number reached by Obstacles are in the Check the door area for obstacles.
  • Page 16 Fault with Possible causes Fault finding and  correction description F. 2.4 Water penetrated the Check the safety edge and junction boxes for water F. 2.4 switching chamber or damage. door junction box and  Replace components when damaged or faulty. Safety edge 8k2 is actuated the safety actuated.
  • Page 17 Fault with Possible causes Fault finding and  correction description F. 2.6 F. 2.6 The contact of the Check the pneumatic switch. pneumatic switch is  Replace the pneumatic switch when damaged or faulty. faulty. Safety edge 1k2 is actuated. The sensitivity of the Check the sensitivity of the pneumatic switch.
  • Page 18 Fault with Possible causes Fault finding and  correction description F. 2.8 F. 2.8 The pre-limit for the Check the setting of the pre-limit. safety edge is set  Correct the setting of the pre-limit if necessary. incorrectly. Follow the installation instructions of drive unit and 1k2 testing is negative.
  • Page 19 Fault with Possible causes Fault finding and  correction description F. 2.9 F. 2.9 The rubber profile is Check whether the rubber profile is squashed. bent or squashed.  Replace the rubber profile when damaged or faulty. Sender and receiver The optical safety can no longer detect edge is actuated or...
  • Page 20 Fault with Possible causes Fault finding and  correction description F. 3.1 F. 3.1 The contact of the Check whether the rubber profile is squashed. emergency manual  Remove the emergency hand crank. operation is open or Safety circuit open or Check whether the red handle of the emergency manual faulty.
  • Page 21 Fault description Probable causes Fault finding  Fault correction F. 3.1 The emergency limit Check whether the drive unit has been moved in the switch OPEN or CLOSE emergency limit switch range with emergency manual has been reached or operation. Safety circuit open or ...
  • Page 22 Fault description Probable causes Fault finding  Fault correction F. 3.1 Only SI- Warning! Danger of the door dropping! ELEKTROMATEN with In case of catching, the safety brake stalls the gearbox. re-start protection Releasing the stalling may cause the door to drop. Safety circuit open or (WES) and mechanical emergency limit switch...
  • Page 23 Fault with Possible causes Fault finding and  correction description F. 3.2 F. 3.2 The emergency limit Check whether the drive unit has been moved in the switch range CLOSE is emergency limit switch range with emergency manual reached. operation. ...
  • Page 24 Fault with Possible causes Fault finding and  correction description F. 3.5 F. 3.5 The plug of the limit Check the connection cable and the plugs for firm switch is not inserted. seating.  If necessary, reinsert the individual wires on both No limit switch sides.
  • Page 25 Fault with Possible causes Fault finding and  correction description F. 3.6 F. 3.6 The limit switch system Check whether the limit switch system has been was changed from DES changed. to NES without resetting  Carry out a reset of the door control if necessary. Incorrect detection of the door control.
  • Page 26 Fault with Possible causes Fault finding and  correction description F. 3.8 F. 3.8 The ambient Measure the ambient temperature and compare it with temperatures are too the permitted temperature range of the door control. high for a brief period. ...
  • Page 27 Fault with Possible causes Fault finding and  correction description F. 4.1 F. 4.1 The door construction Check the door mechanism for damage. Check the door has a mechanical movement in OPEN direction. defect (impact damage,  Repair the door mechanism. Follow the instructions Triggering of force rollers, guide rails, etc.).
  • Page 28 Fault with Possible causes Fault finding and  correction description F. 4.2 F. 4.2 In the area of the safety Check for obstructions in the area of the safety device device against against entrapment. entrapment is an  Remove the obstacles from the entrapment area. The safety device obstacle.
  • Page 29 Fault with Possible causes Fault finding and  correction description F. 4.3 F. 4.3 The safety device Check the function of the safety device against against entrapment is entrapment. Follow the instructions of the manufacturer. faulty.  Replace components when damaged or faulty. Safety device against entrapment is faulty.
  • Page 30 Fault with Possible causes Fault finding and  correction description F. 4.6 F. 4.6 An obstacle interrupts Check the door area for obstacles. the light beam.  Remove obstacles from the door area if necessary. Light curtain was actuated. The light curtain is Check the alignment of the light curtain.
  • Page 31 Fault with Possible causes Fault finding and  correction description F. 4.8 F. 4.8 The door locking Check whether the door locking contact is connected as mechanism is wired NC contact to the terminals X11.1 - X11.2. incorrectly.  If necessary, correct the wiring according to the Missing feedback of wiring diagram.
  • Page 32 Fault with Possible causes Fault finding and  correction description F. 5.2 F. 5.2 The door control has Turn the door control off and on. probably a component  Replace the door control when damaged or faulty. fault. CPU fault. Description: Internal fault of the door control by the...
  • Page 33 Fault with Possible causes Fault finding and  correction description F. 5.5 F. 5.5 The limit switch plug is Check the limit switch plug for firm seating. not inserted properly.  If necessary, reinsert the individual wires on both sides. Replace the connection cable when damaged Fault of digital limit or faulty.
  • Page 34 Fault with Possible causes Fault finding and  correction description F. 5.6 F. 5.6 The door mechanism is Check the door mechanism for damage. Check the stiff or blocked. spring tension of balanced sectional doors. Fault in door Warning! Danger of the door dropping! movement.
  • Page 35 Fault description Probable causes Fault finding  Fault correction F. 5.6 The movement time is Compare the actual movement time of the door with the set incorrectly (menu programmed movement time. item 3.3).  If necessary, adjust the settings under menu item 3.3 Fault in door of the door control.
  • Page 36 Fault with Possible causes Fault finding and  correction description F. 5.8 F. 5.8 The brake (brakes with Check whether the brake release lever has been release lever) was actuated. released manually. Inadmissible door Caution: Only qualified personnel may operate the brake movement from the release.
  • Page 37 Fault with Possible causes Fault finding and  correction description F. 5.9 F. 5.9 The braking force of the Check the brake and rectifier. brake is too low due to  Replace brake and rectifier when damaged or faulty. wear. Drive unit does not follow specified The motor terminal has...
  • Page 38 Fault with Possible causes Fault finding and  correction description F. 6.1 F. 6.1 The counter balancing Check spring balance and counter balancing. of the door has failed,  Tighten or replace the springs. Restore the weight e.g. spring break. balance.
  • Page 39 Fault with Possible causes Fault finding and  correction description F. 6.2 F. 6.2 The communication Narrow down the causes of faults by replacing between door control, connection cable, DES, door control and FI. DES and FI is  Replace components when damaged or faulty. Internal malfunctioning.
  • Page 40 Fault with Possible causes Fault finding and  correction description F. 6.3 F. 6.3 The mains supply is too Measure the input voltage under load (during door low. movement).  Establish the correct mains supply. Low voltage in the DC link.
  • Page 41 Fault with Possible causes Fault finding and  correction description F. 6.4 F. 6.4 The mains supply is too Check the mains supply. high.  Establish the correct mains supply. Excess voltage in DC The motor operates for Check whether the fault occurs only in CLOSE direction. link.
  • Page 42 Fault with Possible causes Fault finding and  correction description F. 6.6 F. 6.6 The drive unit is Check the door mechanism for damage. overloaded  Repair the door mechanism. Follow the instructions permanently. of the door manufacturer. Permanent current overload.
  • Page 43 Fault with Possible causes Fault finding and  correction description F. 6.7 F. 6.7 The brake has a cable Check the connection of the brake. break or short circuit.  If necessary, connect the brake correctly. Replace the brake when damaged or faulty. Contact the Brake / FI fault.
  • Page 44 Fault with Possible causes Fault finding and  correction description F. 6.9 F. 6.9 The communication Check the connection cable and the plugs for firm between door control seating.  and FI is Tighten the screws if necessary. Replace the Collective indication malfunctioning.