Motorola dct6412 User Manual page 42

Problem
There are no
graphics, closed
captions, or
program guides
appearing on the
TV screen
There are black
bars to the right
and left of the
picture
There are black
bars above and
below the picture
Possible Solution
The DCT* cannot generate graphics on all video outputs
at all times. If the DCT* is set to 1080i, 720p, or 480p
output format, graphics are only available on the HD
video outputs (DVI and component video). If the DCT* is
set to 480i, graphics are available on all video outputs.
If the DCT* is connected to a standard definition TV,
verify that the DCT* is configured to use the 480i output
mode.
Verify that closed captions on the DCT* have been
enabled in the User Settings menu.
If you are using an IEEE 1394 connection, on-screen
graphics, including closed captions and program guides,
will not be displayed.
Wide screen TVs display 4:3 programs in this format
unless set to Stretch. Turn on the 4:3 OVERRIDE feature
in the User Settings menu. This enables most wide
screen TVs to stretch the video to fill the screen (see
your TV manual for information about stretching 4:3
video).
If the DCT* is connected to a wide screen TV, verify that
the TV TYPE is set to 16:9 in the User Settings menu.
Many HD programs are broadcast in pillar-box format
with black bars to the left and right of the picture. These
programs are broadcast in 16:9 HD formats even though
the video is not 16:9.
All 4:3 HDTVs display HD programs in letterbox format
(black bars above and below the picture) because of the
shape of the display screen.
Turn on the 4:3 OVERRIDE feature in the User Settings
menu. This enables most standard screen TVs to display
a full screen picture when the DCT* is tuned to a 4:3
program.
Set the TV TYPE to 4:3 Pan-Scan. This enables the
DCT* to remove the black bars above and below the
picture when possible.
Some SD programs are broadcast in the letterbox format
with black bars above and below the picture. Some wide
screens TVs offer a zoom feature that may be able to
remove the black bars (see your TV manual for
information about zooming 4:3 video).
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DCT6400 Series User Guide