Table of Contents
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Index
1
INTRODUCTION .................................................................................................................................. 5
1.1
Purpose of this manual .................................................................................................................. 5
1.2
Cautions ........................................................................................................................................ 5
1.3
How to proceed ............................................................................................................................. 6
2
APPLIANCE CONTROL PANELS ........................................................................................................ 7
3
PROGRAMMING/UPDATING THE MAIN BOARD ................................................................................ 7
4
DIAGNOSTIC SYSTEM ........................................................................................................................ 8
4.1
Accessing diagnostics ................................................................................................................... 8
4.2
Quitting the diagnostics system ..................................................................................................... 8
4.3
Diagnostic test phases ................................................................................................................... 9
4.4
ALARMS ..................................................................................................................................... 12
4.4.1
Displaying the alarms to the user ......................................................................................... 12
4.4.2
Reading the alarms ............................................................................................................. 13
4.4.3
Rapid reading of alarms ...................................................................................................... 13
4.4.4
Deleting the last alarm ......................................................................................................... 13
4.5
ALARM SUMMARY TABLE ......................................................................................................... 14
4.6
Notes on the behaviour of certain alarms ..................................................................................... 18
5
CANNOT ACCESS THE DIAGNOSTICS PROGRAMME .................................................................... 19
5.1
None of the LEDs on the circuit board light up ............................................................................. 19
6
TROUBLESHOOTING BASED ON ALARM CODES .......................................................................... 20
E11: Water fill difficulty during washing ............................................................................................ 20
E13: Water leaks ............................................................................................................................. 22
E21: Drain difficulty ......................................................................................................................... 24
E23: Problems with the component (triac) controlling the drain pump .............................................. 26
E24: Sensing circuit of the component (triac) controlling the drain pump faulty................................. 28
E32: The analogue pressure switch causes an error during calibration ............................................ 29
E35: Water level too high ................................................................................................................ 30
E38: Internal pressure chamber is clogged ...................................................................................... 31
E41: Door open (device with 3 connections) .................................................................................... 32
E42: Problems opening door ........................................................................................................... 34
E44: Door closed "sensing" circuit faulty .......................................................................................... 37
E45: Problems with the "sensing" circuit of the component (triac) controlling the door delay system .... 37
E57: Inverter is drawing more than 16A current ............................................................................... 39
E58: Inverter is drawing more than 4A current ................................................................................. 40
E59: No rotation of the motor .......................................................................................................... 42
E5A: Overheating on Inverter board heat dissipator ......................................................................... 44
E5C: The Inverter board input voltage is too high (beyond 430V) ..................................................... 46
E5d: Data transfer error between Inverter board and main circuit board ........................................... 47
E5E: Communication error between Inverter board and main circuit board ...................................... 48
E5H: The Inverter board input voltage is too low (less than 175V) ................................................... 49
E62: Overheating during washing .................................................................................................... 50
E66: Heating element power supply relay faulty .............................................................................. 51
E68: Washing heating element leakage ........................................................................................... 52
E69: Washing heating element damaged ........................................................................................ 53
E6A: Heating relay sensing faulty .................................................................................................... 54
E6H: Heating element power relay faulty (incongruence between sensing and relay status) ............ 54
E71: Washing NTC probe faulty ...................................................................................................... 55
E74: NTC probe improperly positioned ............................................................................................ 56
E83: Error reading the programme selector code............................................................................. 57
E86: Programme selector configuration error................................................................................... 57
E87: Display board microprocessor faulty ........................................................................................ 57
E92: protocol incongruence ............................................................................................................. 60
E93: Appliance configuration error................................................................................................... 60
E94: Incorrect configuration of washing cycle .................................................................................. 60
E97: Inconsistency between control selector version and configuration data .................................... 60
E98: Communication error between main PCB and Inverter board .................................................. 60
E9C: Display board configuration error ............................................................................................ 61
E9E: Display board sensor/touch key faulty ..................................................................................... 61
EC1: Water fill solenoid valves blocked ........................................................................................... 62
EF1: Drain hose blocked/kinked/too high; drain filter clogged/dirty ................................................... 63
EF2: Excessive detergent dosing; drain hose kinked/blocked; drain filter dirty/clogged .................... 63
2013 TS/DT-mdm FCPD-dp
Guide to diagnostics of EWX11831 electronic controls
3/71
part) .............. 58
st
part) .............. 59
599 77 00-82 Rev. 01
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