HunterDouglas Alustra Woven Textures Instructions Manual

Softtouch motorization
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Installation
Operation
Care
Alustra
Woven Textures
Roller Shades
®
®
Designer Roller and Screen Shades
SoftTouch
Motorization

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Summary of Contents for HunterDouglas Alustra Woven Textures

  • Page 1 Installation Operation Care • • Alustra Woven Textures Roller Shades ® ® Designer Roller and Screen Shades SoftTouch Motorization ™...
  • Page 2: Table Of Contents

    CONTENTS GETTING STARTED ................1 Product View ...................1 Tools and Fasteners Needed ............2 Mounting Types and Window Terminology ........2 INSTALLATION ..................3 Mount the Installation Brackets Cassette — Inside Mount ..3 Mount the Battery Wand Clips (If Applicable) .......5 Install the Cassette .................6 Connect the Power Source .............7 Unpack the Wand and Add to Activation Arm ......12 OPERATION ..................
  • Page 3: Getting Started

    GETTING STARTED Product View Cassette Installation Brackets Cassette Activation SoftTouch ™ Wand Bottom End Cap...
  • Page 4: Tools And Fasteners Needed

    GETTING STARTED Thank you for purchasing Hunter Douglas Alstra Woven Textures , Designer Roller and ® ® Screen Shades with SoftTouch Motorization. With proper installation, operation, and care, ™ your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation.
  • Page 5: Installation

    INSTALLATION Mount the Installation Brackets Cassette — Inside Mount The number of installation brackets required varies depending on the shade width, as shown in the table. Cassette Shade Shade Brackets Width Required Up to 36" Cassette ⁄ " – 66" Installation ⁄...
  • Page 6 INSTALLATION Mount the Installation Brackets Cassette — Outside Mount The number of installation brackets required varies depending on the shade width, as shown in the table. Cassette Shade Shade Brackets Width Required Up to 36" ⁄ " – 66" Cassette Installation ⁄...
  • Page 7: Mount The Battery Wand Clips (If Applicable)

    INSTALLATION Center the brackets or spacer blocks (if ordered) on your marks and mark the screw holes. ■ A minimum 4" flat vertical surface is required to mount the brackets. ➤ The top of the installation brackets should be at the desired height. The brackets ➤...
  • Page 8: Install The Cassette

    INSTALLATION Install the Cassette Install the cassette straight into the bracket as shown to ensure the features on the ■ bracket align with the open sections in the back of the cassette. Push the cassette back to snap the spring tab on the bracket. ■...
  • Page 9: Connect The Power Source

    INSTALLATION Connect the Power Source NOTE: When power is connected to the motor, a blue LED in the bottom of the control side end cap will flash twice to indicate the shade is ready for operation. Refer to the appropriate page based on your order. ■...
  • Page 10 INSTALLATION Satellite Battery Pack Mount the Satellite Battery Pack Bracket for the ■ Satellite Battery Pack Decide where you want to mount the bracket. A satellite ■ battery pack may be mounted in any orientation. Mark the screw holes. ■ Drill the screw hole using a ⁄...
  • Page 11 INSTALLATION Satellite-Mounted Rechargeable Battery Wand Determine the location to mount the rechargeable battery wand. ■ CAUTION: To prevent overheating, do not install the rechargeable battery wand in direct sunlight. The battery mount may be installed in any orientation. ➤ Plan placement of the battery mount so that the cable can be plugged into the power ➤...
  • Page 12 INSTALLATION WARNING: Keep cables and small parts out of the reach of children. They can wrap cables around their necks and STRANGLE. They can also put small parts in their mouths and CHOKE. NOTE: With longer extension cables, wire retainers (not supplied) are recommended to secure the cable.
  • Page 13 INSTALLATION 18V DC Power Supply Power Cable NOTE: When power is connected to the motor, a blue LED inside from Shading the control button housing will flash to indicate the sheer is ready for operation. Plug the power cable from the motor into the extension cable. ■...
  • Page 14: Unpack The Wand And Add To Activation Arm

    INSTALLATION 18V DC Power Supply with Daisy-Chain Connections The daisy-chain feature allows up to three SoftTouch motorized shades to be powered by a ™ single 18V DC Power Supply. However, each shade can operate independently. The daisy- chain feature is only available with the 18V DC Power Supply option. Route the power cables from each shade through the connector, using an extension cable, ■...
  • Page 15: Operation

    OPERATION Operate the Shade To Open the Shade Briefly push the wand up and release to move the shade ■ in the up/open direction. The shade will move to the fully open limit position. ■ To Close the Shade Briefly pull the wand down and release to move the shade in ■...
  • Page 16: Adjust The Shade Limits (If Necessary)

    OPERATION Adjust the Shade Limits (If Necessary) Adjust Upper Limit Move the shade to the current upper limit position. For steps to operated the shade, see ■ “Operate the Shade” on page 13. With the shade stationary, push up on the wand, release, then within ⁄...
  • Page 17: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING If your shade is not operating correctly refer to the following troubleshooting for specific ■ solutions for your sheer. If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. ■ Problem The shades raises or lowers unevenly. Solution Check that the installation brackets are level and aligned.
  • Page 18 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging. Solution There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger. CAUTION: The rechargeable battery wand can only be charged with these Hunter Douglas provided charging options. Attempting to charge battery wands with an alternative charger may result in permanent damage.
  • Page 19 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Solution Recharging Via the Single Charger Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shading. Attach the plug adapter to the charger. ■...
  • Page 20 TROUBLESHOOTING Problem Rechargeable battery needs recharging (continued) Solution Reinserting the Rechargeable Battery Wand into the Mount Match the direction of the arrow on the underside of the battery wand ■ with the arrow on the battery mount. Insert the nose of the battery wand into the cavity of the battery mount. ■...
  • Page 21 TROUBLESHOOTING Problem The shade will not raise fully and does not contact the hard stops. Solution The internal mechanical limit needs to be adjusted on shade. Raise shade, disconnect power and remove shade from the window, see ■ “Removing the Shade (If Necessary)” on page 21. Lay shade on a flat surface and remove idle-side end cap (not the end cap ■...
  • Page 22 TROUBLESHOOTING Problem The shade limits have been lost or the LED is blinking RED when installed. Solution Programming/Setup NOTE: The following setup sequence must be done in order. STEP 1: Place the shade in Programming Mode Disconnect the shade from the power source. ■...
  • Page 23: Care

    CARE Removing the Shade (If Necessary) Move the shade to the fully raised position and disconnect the power. ■ While keeping one hand on the cassette at all times, push up on the plastic release tabs ■ of the end bracket until you hear it click and see that it stays in place. NOTE: Push up on the release tabs of the end brackets first and then on the center bracket(s).
  • Page 24: Child Safety

    CHILD SAFETY...
  • Page 25: Warranty

    If you are not thoroughly satisfied, simply contact Hunter Douglas at (800) 789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

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