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1. Posting remote assistance request
1. Tap SmartLink on the Job menu of the tablet. The tablet automatically logs in the SmartLink system.
On-screen buttons:
• Logout: Exits the current account from the system.
• Add a device: Binds more SmartLink C device to the current account.
• Post request: Submits a new remote assistance order.
2. Tap the Post Request button to fill in the following information.
• In the Device S/N column, choose the desired SmartLink C Serial Number from the pull-down list if several
SmartLink C is bound to the current account.
• In the Vehicle information column, enter the VIN manually and choose the right Make, Car model, Model year,
Displacement, Engine type and Function.
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X-431 IMMO PAD User Manual
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