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ARD 3100/3400 ATSC 3.0 Receiver Decoder User Manual October 2022 8210D www.sencore.com | 1.605.978.4600 Revision 1.3...
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This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.
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ARD 3100/3400 – User Manual Revision History Date (MM/DD/YYYY) Version Description Author 08/17/2020 Initial Release 05/14/2021 1.10.0 Feature Release 05/09/2022 1.13.0 Feature Release 10/12/2022 1.14.0 and 1.15.0 Feature Release Page 3 (72)
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• Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Sencore, or parts having the same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock or other hazards.
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ARD 3100/3400 – User Manual SAFETY PRECAUTIONS There is always a danger present when using electronic equipment. Unexpected high voltages can be present at unusual locations in defective equipment and signal distribution systems. Become familiar with the equipment that you are working with and observe the following safety precautions.
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ARD 3100/3400 – User Manual Package Contents The following is a list of the items that are included: 1. ARD 3100/3400 Chassis 2. ARD 3100/3400 Software 3. AC Power Cable 4. 5 x HD-BNC Cables 5. Quick Start Guide If any of these items were omitted from the packaging please email ProCare@Sencore.com...
Product Introduction Sencore’s ARD 3000 series of the ATSC 3.0 receiver decoders enables users to decode 1-channel (ARD 3100) or 4-channels (ARD 3400) in a 1RU platform. This decoder is perfectly suited for the re-encode or confidence monitoring applications in existing distribution systems.
ARD 3100/3400 – User Manual Rear Panel Overview The ARD 3100/3400 servers include dual network ports on the motherboard. Either port can be used to access the web-interface. 1. SD/HD/3G-SDI w/embedded audio. Outputs labeled 1 through 4 2. Bi-level and tri-level genlock input port 3.
ARD 3100/3400 – User Manual Section 2 Installation Introduction This section includes the following topics: ......................... 13 NSTALLATION AC D ..................13 EDUNDANT OWER ONNECTIONS ..........................13 AINTENANCE KVM ....................... 13 ETWORK ETUP VIA Page 12 (72)
Maintenance Refer to the server manufacturer documentation for detailed information regarding server hardware maintenance. To request a copy of the latest ARD software or release notes from Sencore email ProCare@Sencore.com Network Setup via KVM Connect the VGA (D-SUB) cable to a monitor and a USB keyboard.
ARD 3100/3400 – User Manual ARD 3100/3400 Web Interface Overview 3.1.1 Logging into the ARD Web Interface To open the ARD 3100/3400 web interface, use one of the following supported browsers and navigate to the unit’s IP address: • Internet Explorer 7 & above •...
To minimize the status windows again click icon. Status in the ARD 3100/3400 web interface is shown with LED status indicators: Status is good. No errors are present and function is operating Green LED normally.
ARD 3100/3400 – User Manual Decoder Panel The Decoder panel of the ARD 3100/3400 web interface is used to configure the input, decoding and output settings. Each functional piece has a heading: Inputs, Decoding, Baseband Processing and Baseband Output sections are listed from the top down.
ARD 3100/3400 – User Manual 3.3.1 Configuring Input Selection This menu is used to configure a primary and backup input for the Decoder. When the ARD detects a failed state on the primary input, it will automatically switch to the backup input to provide a continuous decode and output.
ARD 3100/3400 – User Manual Backup Input TS Sync Loss Backup Input TS Sync Loss: the unit will switch from backup to primary when the backup stream loses synchronization for the duration of the Switchover interval. Decode Failure: the unit restores to the...
ARD 3100/3400 – User Manual 3.3.3 Configuring ATSC 3.0 over IP Input This menu is used to configure the ATSC 3.0 over IP input. Up to two separate IP inputs maybe be configured per decoder. Setting Range Description Receive Enabled...
ARD 3100/3400 – User Manual 3.3.4 Viewing Available Services On Table Viewer When the active input has been configured and is receiving incoming bitrate with a green status, the “Table Viewer” is used to view the incoming available services that can be selected for decode.
ARD 3100/3400 – User Manual 3.3.5 Configuring Decoding and Service Selection This menu allows the user to configure which service the ARD 3100/3400 will decode. There are two editable fields in this menu. Setting Range Description Mode Auto Seek The ARD will decode the first service found...
3.3.6 Advanced Configuration This section allows the user to configure advanced settings of the ARD 3100/3400. Parallel Frame Processing allows the user to tune the decode latency of the ARD 3100/3400. Lower Parallel Frames results in lower latency. Setting these values too low can result in dropped video frames.
This section allows the user to view a Preview State Enabled/Disabled thumbnail preview of the video being decode by the ARD 3100/3400. Enabling the Preview State will cause the ARD 3100/3400 to display a thumbnail in the Decoding section. Caption Source ATSC 3.0 SMPTE-TT...
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ARD 3100/3400 – User Manual Setting Range Description Format Mode Auto The ARD will match output format to input Manual ARD uses specified Manual Format value Manual Format 3840x2160p 60fps Refer to Appendix C in Section 4 for complete list 1280x720p 59.94fps...
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ARD 3100/3400 – User Manual Setting Range Description Overlay Type None Select subtitle overlay type Closed Caption Closed Caption NTSC Select subtitle overlay CC type DTVCC NTSC Service Select subtitle overlay NTSC type DTVCC Service SERVICE 1 Select subtitle overlay DTVCC type...
Configuring Audio The audio menu allows the user to configure the audio processing mode (decode / discrete) settings of the ARD 3100/3400. Up to 8 audio PID’s inside of the decoded service can be processed. Once configured, audio settings are easily viewed or hidden using the icons.
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ARD 3100/3400 – User Manual Setting Range Description Operational Mode Line Mode This setting allows the user to select the audio compression Monitor mode RF Mode Custom 1 Custom 0 Processing Mode Downmix Please refer to Configuring SDI Audio under Section 3.3.8.2...
ARD 3100/3400 – User Manual Main audio contain different content such as music, effects, scene descriptions or Associate director’s comments. Enabled Dolby Audio Processing can be enabled or disabled with this setting. Disabled 3.3.7.3 Configuring Genlock The Genlock menu allows the user to configure Horizontal Offset Pixels. The configure menu is opened by clicking on the gear icon.
3.3.8.1 Configuring SDI video The ARD 3100/3400 comes with the ability to decode SDI Level A or SDI Level B. The SDI outupt module will be preset for SMPTE ST 425-5 Two Sample when it’s configured for UHD (SDI Quad Link Mode -> Enabled). Picture below displays how SDI video can be configured.
ARD 3100/3400 – User Manual 3.3.8.2 Configuring SDI Audio This menu allows the user to configure the SDI embedded audio settings. The ARD 3100/3400 comes standard with the ability to handle up to eight audio services. Eight audio pairs can be embedded into four Group Pairs. Each Group Pair can contain a PCM (either downmixed or discrete decode) or passthrough audio.
Additional Data status in the Decoding section VPID VANC Embedding The ARD 3100/3400 supports extraction of VPID metadata from the input video PID and embedding in SDI. User configuration is needed for enabling VPID data to be embedded in SDI.
Admin Panel To access the Admin Control Panel, click on the “Admin” tab. This menu controls many global settings and maintenance tasks on the ARD 3100/3400. Admin Tab icons on the far right may be used to expand and hide panes on the Admin tab (expanded “General Settings”...
After entering the name and pressing the apply button (or the “Enter” key), this alias will be shown on the browser’s web interface title pane as well as the top right-most corner of the Web UI. Use Unit Aliasing to track unit purpose and location when deploying multiple Sencore products. Page 34 (72)
ARD 3100/3400 – User Manual 3.4.1 Decoder Settings Pane On the Decoder Settings pane of the Admin tab, use the “Configure Decoder Settings” menu to assign aliases to the Decoder tab(s). ARD 3400’s configured for “Independent (HD/SD)” will have four fields, one for each Decoder. ARD’s configured for “Quad 3G- SDI (UHD) will only have one Decoder to set the alias for (see Section 3.4.4.1...
ARD 3100/3400 – User Manual 3.4.2 Unit Network Pane On the Admin tab, the unit network pane is for network settings across the server and NICs. Each ARD comes with two IP ports. Both ports can be used for management access or video reception, they are interchangeable.
ARD 3100/3400 – User Manual 3.4.2.2 Interface Level Network Configuration The Network Settings for each NIC will be configured by clicking the gear cog next to eth0 or eth1. Setting Range Description Network Name User Entry eth0 or eth1 by default, can be renamed by user.
ARD 3400. The ARD 3400 allows a user to enable or disable SDI Quad Link Mode, while the ARD 3100 will always be Quad-3G (UHD). A reboot must be applied for any changes to the SDI Quad Link Mode to be applied.
ARD 3100/3400 – User Manual 3.4.3.1 Module Configuration for ARD 3400 The ARD 3400 is able to decode either a single UHD channel or up to four Full HD channels. To change the ARD 3400 between UHD mode and multichannel mode, toggle the SDI Quad Link Mode setting in the “Configure SDI Module”...
This menu is located on the Admin tab and used to configure the ATSC 3.0 Module’s RF input tuning and alarm thresholds. ARD 3100’s will only have one of these Input Ports, while ARD 3400’s will either have one or four of these Input Ports depending on hardware.
ARD 3100/3400 – User Manual Channel 2-69 This setting is for the desired channel to be received. This setting indicates the exact frequency to Frequency (MHz) 57 ~ 803 receive the input on. Low Level -90 ~ +20 Specify the lowest signal level reading that...
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ARD 3100/3400 – User Manual Pre-LDPC BER Read Only Returns low-density parity-check inner code Post-BCH FER Read Only Returns Bose, Chaudhuri, Hocquenghem outer code Statistics Setting Range Description Relock Counts Read Only The number of times the card has relocked...
• Maintenance releases The ARD 3100/3400 will only accept software updates which were released during the active SSA period. Software updates released following the expiration of the SSA will be rejected on upload, until the product’s SSA has been re-activated. The actual SSA information is maintained on the product itself and can be updated by applying a license key via the web user interface.
SSA. To extend the SSA, please submit a request on the Sencore website at this link: https://www.sencore.com/company/contact-us/ Regardless of the status of the software subscription agreement, Sencore offers phone and email technical support during regular business hours for all products. 3.4.6...
ARD 3100/3400 – User Manual Setting Range Description Update Mode Setting to NTP uses the local network’s NTP server to synchronize date and time. Manual Manual allows the user to define a date and time. NTP Server Four decimal octets: This is the IP Address or Domain Name of the local NTP Server on the network.
ARD 3100/3400 – User Manual 3.4.8 SNMP Trap Managers Pane The ARD 3000 platform also supports the sending of SNMP traps to one or more user specified trap receivers. Located on the Admin Tab, click on the “Configure SNMP Managers” icon to add or remove the SNMP trap destinations.
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ARD 3100/3400 – User Manual After adding an IP address, it will now be present in the list under SNMP Managers. After an IP address is added, it can be removed using the icon in its corresponding row. To remove all IP addresses, use the icon.
3.4.9 Syslog Pane The ARD 3100/3400’s can be configured to send error and event logs formatted in the syslog protocol to a remote user specified Syslog server. Use the “Configure Syslog” icon on the “Admin” tab to open the menu and enter Syslog destination settings.
ARD 3100/3400 – User Manual 3.4.10 Changing Unit Password Using the Admin tab, the ARD’s default password when logging in will be ‘mpeg101’. After successfully logging into the unit, the ARD access password can be changed using icon. A blank entry here remove the password, otherwise any user specified password can be entered here.
ARD units (an ARD 3400 profile would not apply to an ARD 3100 or vice-versa). Profiles can be used to easily change the configuration of an ARD to suit different inputs and decoding requirements.
ARD 3100/3400 – User Manual Delete Profile Select a profile from the drop-down menu and click this button. The user will be prompted to confirm deletion of the profile. Download Profile Select a profile from the drop-down menu and click this button. The user will be prompted to select a directory to download the profile.
ARD 3100/3400 – User Manual 3.4.13 Diagnostics The ARD 3100/3400 provides the user the ability to take a snapshot of ALL current unit settings, reported values, active alarms, and the alarm and log file history. This snapshot will be downloaded as a .XML format file that can be sent to Procare at Sencore for analysis.
3.4.15 Applying Software Updates Once the software file is downloaded the update can be performed under the Admin tab of the ARD 3100/3400 Web-Interface. Click on the Update Unit button in the top right of the page. The current version and uploaded version is displayed in the Software Versions section.
ARD 3100/3400 – User Manual Action Button Description Upload To upload software updates to the ARD click this button. The user will be prompted to navigate to an update file. The file will then upload to the ARD. When complete the Update Unit menu will show the Update button available.
ARD 3100/3400 – User Manual Action Button Description Rollback Clicking this button starts the Rollback process. The ARD will prompt the user to confirm the rollback or click cancel to stop the process. 3.4.17 Rebooting the Unit The ARD can be rebooted from the web interface Admin page. In order to perform a reboot, click the reboot button on the “Admin”...
ARD 3100/3400 – User Manual 3.4.18 Resetting to Defaults The ARD settings can be reset to factory defaults. All settings will be returned to the factory defaults except the network management ports TCP/IP settings. All event logs will be cleared. To reset all settings to default, click the Reset to Defaults button on the Admin page.
ARD 3100/3400 – User Manual Reporting Panel The Reporting tab in the ARD 3100/3400 contains logs for active alarms currently affecting the unit and an event log. The active alarms are updated periodically in order to reflect the real-time state of the unit. Once an error is cleared it will be cleared from the active alarms window.
ARD 3100/3400 – User Manual 3.5.2 Event Logs Clicking on the Logs button displays all of the events and alarms that have affected the unit. If the unit is rebooted or powered off and on the event logs are cleared. The logs can be cleared manually by clicking the Clear button.
3.5.3 Configuring the Logs The ARD 3100/3400 allows the user to configure alarms and events. Events and alarms can be Logged, Hidden, or have the Severity adjusted. In order to configure these options, click the Configure button while in the section of the Reporting tab.
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ARD 3100/3400 – User Manual Each column and its function are described below. A user configured time offset can also be applied to allow viewing the logs in a local time zone. Title Description Name This column displays the name of the error or condition. This is informational data: no options can be set here.
ARD 3100/3400 – User Manual About Panel Under the About tab, there are no user definable parameters but there is information about software versions currently installed, which licenses are installed, how to contact Sencore, and third-party software information. Page 61 (72)
ARD 3100/3400 – User Manual Section 4 Appendices Introduction This section includes the following topics: A – A ......................63 PPENDIX CRONYMS AND LOSSARY B – E ......................64 PPENDIX RROR AND VENT C – S ........................65 PPENDIX PECIFICATIONS D –...
ARD 3100/3400 – User Manual Appendix A – Acronyms and Glossary AAC: Advanced Audio Coding AC-4: Dolby Audio Compression AES: Audio Engineering Society ATSC: Advanced Television Systems Committee Bit Rate: The rate at which the compressed bit stream is delivered from the channel to the input of a decoder.
Recommended action is to set parallel frame processing to default or increase the number of frames Firmware Unsupported The uploaded software is not supported by the ARD 3100/3400 Input Video Unsupported The video source format or codec is unsupported...
ARD 3100/3400 – User Manual Appendix C – Specifications Base Video Decoding Features General – Total Input Data Rate: .25-200 Mbps Video Decoder – Base Software – Video Profiles and Levels: Up to HEVC Main 4:2:2 10 (HD Formats) Video Bit Rate: HEVC 1-70Mbps Base Software –...
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ARD 3100/3400 – User Manual Number of inputs: Connector: F-Type, Female Impedance: 75 Ohms Sensitivity: -90dBmV to -20dBmV Bandwidth 6MHz Simultaneous PLP-ID Tuning: MER: Range: 10dB to 42dB Accuracy: +/- 2dB RF Level: Range: -90dBmV to +20dBmV Accuracy: +/- 3dBmV...
ARD 3100/3400 – User Manual Appendix D – Open Source Software The ARD 3100/3400 includes: Package Version License Copyright avahi LGPL Version 2.1, February 1999 Free Software 1999 Foundation, Inc. BusyBox 1.24.2 GPL Version 2, June 1991 Erik Anderson, et. al.
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ARD 3100/3400 – User Manual LIBPCAP 1.8.1 Copyright (c) 1993, 1994, 1995, 1996, 1997 The Regents of the University of California Lighttpd 1.4.30 2004, Jan Kneschke Linux 5.3.5 GPL Version 2, June 1991 Linus Torvalds, et. Al. Log4cpp 1.1.3 LGPL Version 2.1 Feb 1999...
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ARD 3100/3400 – User Manual 1.4.2 MPLv2.0 License 2018 Haivision Systems Inc. TCLAP 1.2.0 2003 Michael E Smoot uuid 1.0.3 Robert Boehne Zlib 1.2.7 Zlib/libpng License 1995-2005 Jean-loup Gailly and Mark Adler Page 69 (72)
Appendix E – Warranty Sencore Hardware One-Year Warranty Sencore warrants this instrument against defects from any cause, except acts of God and abusive use, for a period of 1 (one) year from date of purchase. During this warranty period, Sencore will correct any covered defects without charge for parts, labor, or recalibration.
Once an RMA number has been issued, the unit needs to be packaged and shipped back to Sencore. It’s best to use the original box and packaging for the product but if this not available, check with the customer service representative for the proper packaging instructions.
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