Sencore ARD 3100 User Manual

Sencore ARD 3100 User Manual

Atsc 3.0 receiver decoder
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ARD 3100/3400
ATSC 3.0 Receiver Decoder
User Manual
May 2021
8210
www.sencore.com | 1.605.978.4600
Revision 1.1

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Summary of Contents for Sencore ARD 3100

  • Page 1 ARD 3100/3400 ATSC 3.0 Receiver Decoder User Manual May 2021 8210 www.sencore.com | 1.605.978.4600 Revision 1.1...
  • Page 2 This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.
  • Page 3 ARD 3100/3400 – User Manual Revision History Date (MM/DD/YYYY) Version Description Author 08/17/2020 Initial Release 05/14/2021 1.10.0 Feature Release Page 3 (51)
  • Page 4 • Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Sencore, or parts having the same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock or other hazards.
  • Page 5 ARD 3100/3400 – User Manual SAFETY PRECAUTIONS There is always a danger present when using electronic equipment. Unexpected high voltages can be present at unusual locations in defective equipment and signal distribution systems. Become familiar with the equipment that you are working with and observe the following safety precautions.
  • Page 6 ARD 3100/3400 – User Manual Package Contents The following is a list of the items that are included: 1. ARD 3100/3400 Chassis 2. ARD 3100/3400 Software 3. AC Power Cable 4. 5 x HD-BNC Cables 5. Quick Start Guide If any of these items were omitted from the packaging please email ProCare@Sencore.com...
  • Page 7: Table Of Contents

    ARD 3100/3400 – User Manual Table of Contents SECTION 1 OVERVIEW ..........................9 ........................10 RODUCT NTRODUCTION ........................10 RONT ANEL VERVIEW ........................10 ANEL VERVIEW SECTION 2 INSTALLATION ........................12 ......................... 13 NSTALLATION AC D ..................13 EDUNDANT OWER ONNECTIONS ..........................
  • Page 8 ARD 3100/3400 – User Manual 3.4.2 Event Logs ..........................39 3.4.3 Configuring the Logs ....................... 40 ..........................41 BOUT ANEL SECTION 4 APPENDICES.......................... 43 APPENDIX A – ACRONYMS AND GLOSSARY ..................44 APPENDIX B – ERROR AND EVENT LIST ....................45 APPENDIX C –...
  • Page 9: Section 1 Overview

    ARD 3100/3400 – User Manual Section 1 Overview Introduction This section includes the following topics: ........................10 RODUCT NTRODUCTION ........................10 RONT ANEL VERVIEW ........................10 ANEL VERVIEW Page 9 (51)
  • Page 10: Product Introduction

    Product Introduction Sencore’s ARD 3000 series of the ATSC 3.0 receiver decoders enables users to decode 1-channel (ARD 3100) or 4-channels (ARD 3400) in a 1RU platform. This decoder is perfectly suited for the re-encode or confidence monitoring applications in existing distribution systems.
  • Page 11 ARD 3100/3400 – User Manual For Quad 3-G SDI Playback and Genlock 1. SD/HD/3G-SDI w/ embedded audio. Outputs labeled 1 through 4 2. Bi-level and tri-level genlock input port 3. Eth0: One of two available RJ45 Ethernet ports for management 4.
  • Page 12: Section 2 Installation

    ARD 3100/3400 – User Manual Section 2 Installation Introduction This section includes the following topics: ......................... 13 NSTALLATION AC D ..................13 EDUNDANT OWER ONNECTIONS ..........................13 AINTENANCE KVM ....................... 13 ETWORK ETUP VIA Page 12 (51)
  • Page 13: Rack Installation

    Maintenance Refer to the server manufacturer documentation for detailed information regarding server hardware maintenance. To request a copy of the latest ARD software or release notes from Sencore email ProCare@Sencore.com Network Setup via KVM Connect the VGA (D-SUB) cable to a monitor and a USB keyboard.
  • Page 14: Section 3 Web-Interface Operation

    ARD 3100/3400 – User Manual Section 3 We b-Interface Operation Introduction This section includes the following topics: ARD 3100/3400 W ..................15 NTERFACE VERVIEW ..........................16 ECODER ANEL ..........................24 DMIN ANEL ........................... 38 EPORTING ANEL ..........................41 BOUT ANEL...
  • Page 15: Ard 3100/3400 Web Interface Overview

    ARD 3100/3400 – User Manual ARD 3100/3400 Web Interface Overview 3.1.1 Logging into the ARD Web Interface To open the ARD 3100/3400 web interface, use one of the following supported browsers and navigate to the unit’s IP address: • Internet Explorer 7 & above •...
  • Page 16: Decoder Panel

    Decoder Panel The Decoder panel of the ARD 3100/3400 web interface is used to configure the unit to decode and what output format to use. Each functional piece has a heading: Inputs, Conditional Access, Transport Stream Processing, Decoding, Baseband Processing and Baseband Output sections are listed from the top down.
  • Page 17: Configuring Atsc 3.0 Input

    This setting allows the user to enable or disable this reception port. Disabled 3.2.2 Configuring Decoding and Service Selection This menu allows the user to configure which service the ARD 3100/3400 will decode. There are two editable fields in this menu. Setting Range Description...
  • Page 18: Advanced Configuration

    3.2.2.1 Advanced Configuration This section allows the user to configure advanced settings of the ARD 3100/3400. Parallel Frame Processing allows the user to tune the decode latency of the ARD 3100/3400. Lower Parallel Frames results in lower latency. Setting these values too low can result in dropped video frames.
  • Page 19: Configuring Baseband Processing

    ARD 3100/3400 – User Manual 3.2.3 Configuring Baseband Processing The section of the main tab allows the user to configure the video, audio, and genlock baseband processing. 3.2.3.1 Configuring Video Baseband Processing The Configure Video menu is opened by clicking on the gear icon just under the Baseband Processing section title.
  • Page 20: Configuring Audio Baseband Processing

    Configuring Audio Baseband Processing The audio menu allows the user to configure the audio processing mode (decode / discrete) settings of the ARD 3100/3400. Up to 8 audio PID’s inside of the decoded service can be processed. The configured settings are displayed when expanding the audio status by clicking the + button.
  • Page 21 ARD 3100/3400 – User Manual Custom 1 Custom 0 Processing Mode Downmix Refer to Configuring SDI Audio Section 3.2.4.2 Discrete DE Preference Set the gain in dB to be applied to the dialog components in the signal Dynamic Range Enabled Use dynamic range for AC-3 and AC-4 downmix.
  • Page 22: Configuring Genlock Processing

    3.2.4.1 Configuring SDI video The ARD 3100/3400 comes with the ability to decode SDI Level A or SDI Level B. The SDI outupt module will be preset Two Sample when it’s configured for UHD (SDI Quad Link Mode -> Enabled). Picture below displays how SDI video can be configured.
  • Page 23: Configuring Sdi Audio

    ARD 3100/3400 – User Manual SDI Video Output Setting Range Description Video Loss Mode Disable SDI Setting to Disable SDI disables the SDI output of the ARD in case of an error state. Display Raster Setting to Display Raster the ARD will...
  • Page 24: Admin Panel

    PID 2 and embed them as Group 1 Pair 1. Admin Panel To access the Admin Control Panel, click on the Admin tab. This menu allows the user to control many global settings and maintenance tasks on the ARD 3100/3400. Page 24 (51)
  • Page 25: Disk Usage Statistics

    ARD 3100/3400 – User Manual 3.3.1 Disk Usage Statistics The current available and used disk space of the server is shown throughout the user- interface on the top right corner of the page Page 25 (51)
  • Page 26: Unit Alias

    ARD 3100/3400 – User Manual 3.3.2 Unit Alias The Unit Alias allows a unique name or description to be entered which shows on the web-interface title pane. This is configured inside the Admin page. 3.3.3 Changing Unit Password The ARD can be assigned an access password and the current access password can be changed.
  • Page 27: Profiles

    ARD 3100/3400 – User Manual 3.3.4 Profiles The ARD 3100/3400 has the ability to save all configured settings to multiple profiles. Profiles can be saved locally, renamed and saved to external storage to be used on other ARD 3100/3400s. Profiles can be used to quickly and easily change the configuration of an ARD to suit different inputs and decoding requirements.
  • Page 28: Diagnostics

    3.3.5 Diagnostics The ARD 3100/3400 provides the user the ability to take a snapshot of ALL current unit settings, reported values, active alarms, and the alarm and log file history. This snapshot will be downloaded as a .XML format file that can be sent to Procare at Sencore for analysis.
  • Page 29 ARD 3100/3400 – User Manual The current version and uploaded version is displayed in the Software Versions section. Update Procedure: 1. Click Upload button and browse to the appropriate software file 2. A progress bar will show uploading status 3. Once the file is uploaded click on Yes when prompted to update 4.
  • Page 30: Configuring Sdi Quad Link/Multi Channel Mode

    ARD 3100/3400 – User Manual also clear the Uploaded Version status of the Software Versions section. Update Software to Clicking the button starts the software update process. Uploaded Version The ARD will prompt the user to confirm the update. Click Yes to continue or No to cancel.
  • Page 31 ARD 3100/3400 – User Manual When unit boot up make sure all ports are set as SDI. !Note: To make all new tabs available clear WEB cache by pressing Ctrl+Shift+R buttons. When Quad link mode is successfully disabled, the user will have the possibility to configure 4 HD decoders available via Decoder 1, Decoder 2, Decoder 3, Decoder 4 tabs.
  • Page 32: Configuring Genlock

    ARD 3100/3400 – User Manual 3.3.9 Configuring Genlock Quad 3G-SDI Output Module modules with the “Reference Source” configured as External, the Genlock Format must be manually defined in order for the card to lock to the Genlock signal. In multi-channel decode applications, the same Genlock reference is used for all SDI outputs.
  • Page 33: Rollback Software Updates

    ARD 3100/3400 – User Manual Setting Range Description Port Enabled This setting allows the user to enable or disable this reception port. Disabled Bandwidth 6, 7, 8 Mhz A user can manually select channel bandwidth Channel 2-69 This setting is for the desired channel to be received.
  • Page 34: Configure Unit Networks

    3.3.14 Configure Unit Networks The ARD 3100/3400 can be assigned a Hostname and DNS servers. To access this menu, click on the Configure Networks gear icon in the Admin page. The Default Gateway of the web-interface can also be pointed at a chosen network port (Eth0 or Eth1).
  • Page 35: Software Support Agreements

    This is the Gateway address assigned to the XXX.XXX.XXX.XXX management port. 3.3.15 Software Support Agreements Purchase of the ARD 3100/3400 software includes one year of software support. This provides access to the latest software versions throughout that one-year period. These software versions include: • Bug fixes •...
  • Page 36: Date/Time

    ARD 3100/3400 – User Manual 3.3.16 Date/Time The ARD can be set to synchronize with an NTP server or a manual data and time can be defined by the user. Click the Configure Date / Time button to configure the date and time.
  • Page 37: Snmp Community

    ARD 3100/3400 – User Manual 3.3.17 SNMP Community Click on the SNMP Community configuration under the Admin tab for manual entry of the read and write communities. 3.3.18 SNMP Trap Manager Click on the SNMP Trap Manager configuration icon to adjust the IP address of the SNMP trap destination.
  • Page 38: Syslog

    ARD 3100/3400 – User Manual 3.3.19 Syslog The ARD 3100/3400 can be configured to send error and event logs formatted in the syslog protocol to a remote user specified Syslog server. Action Range Description Enable or Disable sending messages to Syslog...
  • Page 39: Event Logs

    ARD 3100/3400 – User Manual Title Description State This column displays the nature of the alarm. The icon means the log entry is informational and is not an error. The icon means the log entry is an active alarm. Name This column displays the description of the error.
  • Page 40: Configuring The Logs

    3.4.3 Configuring the Logs The ARD 3100/3400 allows the user to configure alarms and events. Events and alarms can be Logged, Hidden, or have the Severity adjusted. In order to configure these options, click the Configure button while in the section of the Reporting tab.
  • Page 41: About Panel

    ARD 3100/3400 – User Manual Each column and its function are described below. A user configured time offset can also be applied to allow viewing the logs in a local time zone. Title Description Name This column displays the name of the error or condition. This is informational data: no options can be set here.
  • Page 42 ARD 3100/3400 – User Manual Page 42 (51)
  • Page 43: Section 4 Appendices

    ARD 3100/3400 – User Manual Section 4 Appendices Introduction This section includes the following appendices: APPENDIX A – ACRONYMS AND GLOSSARY APPENDIX B – ERROR AND EVENT LIST APPENDIX C – SPECIFICATIONS APPENDIX D – OPEN SOURCE SOFTWARE APPENDIX E –...
  • Page 44: Appendix A - Acronyms And Glossary

    ARD 3100/3400 – User Manual Appendix A – Acronyms and Glossary AAC: Advanced Audio Coding AC-4: Dolby Audio Compression AES: Audio Engineering Society ATSC: Advanced Television Systems Committee Bit Rate: The rate at which the compressed bit stream is delivered from the channel to the input of a decoder.
  • Page 45: Appendix B - Error And Event List

    Recommended action is to set parallel frame processing to default or increase the number of frames. Firmware Unsupported The uploaded software is not supported by the ARD 3100/3400. Input Video Unsupported The video source format or codec is unsupported.
  • Page 46: Appendix C - Specifications

    ARD 3100/3400 – User Manual Appendix C – Specifications Base Video Decoding Features General – Total Input Data Rate: .25-200 Mbps Video Decoder – Base Software – Video Profiles and Levels: Up to HEVC Main 4:2:2 10 (HD Formats) Video Bit Rate: HEVC 1-70Mbps Base Software –...
  • Page 47 ARD 3100/3400 – User Manual ARD 3100/3400 Output Features ARD Quad 3G-SDI Output Module, Genlock (1 slot) Ports: 4x 3G-SDI out / ASI in 1x genlock in Connectors: 5x 75-Ω HD-BNC Shipped with 5x converter cable HD-BNC to BNC SD-SDI – SMPTE 259M Video Standards: HD-SDI –...
  • Page 48: Appendix D - Open Source Software

    ARD 3100/3400 – User Manual Appendix D – Open Source Software The ARD 3100/3400 includes: Package Version License Copyright Cairo 1.12.0 LGPL Version 2.1, Feb 1999 Josh Aas, et. Al. BusyBox 1.24.2 GPL Version 2, June 1991 Erik Anderson, et. al.
  • Page 49 ARD 3100/3400 – User Manual POPT 1.16 1998 Red Hat Software pureftpd 1.0.46 Frank Denis qDecoder 12.0.4 200-2012 Seungyoung samba 4.7.0 GPL Version 3, 29 June 2007 Andrew Tridgell, et. al. Spawn-FCGI 1.6.3 Jan Kneschke, Stefan Bahler 1.3.2 MPLv2.0 License 2018 Haivision Systems Inc.
  • Page 50: Appendix E - Warranty

    Once an RMA number has been issued, the unit needs to be packaged and shipped back to Sencore. It’s best to use the original box and packaging for the product but if this not available, check with the customer service representative for the proper packaging instructions.
  • Page 51 Sencore Inc. 3200 Sencore Drive Sioux Falls, SD 57107 USA www.sencore.com Copyright © 2021 Sencore Inc. 1.605.978.4600...

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