Customer Service; Accessories - Gaggenau AC250121 User Manual And Assembly Instructions

If the appliance is defective, call Customer Service.
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WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
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by trained specialist staff.
Malfunctions
Fault
The appliance is not working.
Remote control not working.
In the LED display, the LEDs
flash one to five times after the
appliance is switched off.
LED 1 flashes in the LED display. The grease filters are saturated.
LED 2 flashes in the LED display. The odour filters are saturated.

Customer Service

If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on eliminating faults in this instruction
manual or on our website. If this is not the case, con-
tact our Customer Service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims we will make sure that your
appliance is repaired by trained Customer Service tech-
nicians using original spare parts, including after the
manufacturer's warranty has expired.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our Cus-
tomer Service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
Cause
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.
The batteries are flat.
The batteries are almost empty.
Only use genuine spare parts when repairing the
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appliance.
If the power cord of this appliance is damaged, it
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must be replaced by trained specialist staff.
troubleshooting
Connect the appliance to the power sup-
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ply.
Check the circuit breaker in the fuse box.
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Check whether the lighting in your kitchen
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or other appliances are working.
→ "Replacing the batteries in the remote
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control", Page 32
→ "Replacing the batteries in the remote
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control", Page 32
→ "Cleaning grease filters in the dish-
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washer", Page 31
→ "Cleaning grease filters manually",
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Page 32
Change the odour filter.
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The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
Product number (E-Nr.) and
production number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
Inside the appliance (remove grease filters for ac-
¡
cess).
On top of the appliance.
¡
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.

Accessories

Only use original accessories. These have been made
especially for your appliance. Here you can find an
overview of your appliance's accessories and how to
use them.
accessories
Filter for air recirculation
module – can be regener-
ated
Customer Service en
Order number
AA 010 112
33