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Quick Installation Guide for Basler dart Cameras
Indication of Warning and Error Conditions
The pylon USB Configurator window also indicates warning and error conditions. The warning
and error messages can help you to solve a problem.
Fig. 6: pylon USB Configurator Window Displaying a Warning Condition
Preparation of a Report
The USB Configurator provides a convenient way of preparing a report about the current USB
device tree and its devices. If you need assistance you can send the report to Basler technical
service. There, the report will greatly help to assess your current installation and give you detailed
advice.
To prepare a report:
1. In the pylon USB Configurator window:
a. Click the question mark ? in the menu bar.
b. Click Generate Support Information... in the dropdown menu.
The Support Information window opens displaying the report.
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AW00130404000
Basler dart
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