HP Z2 Tower G9 Manuals

Manuals and User Guides for HP Z2 Tower G9. We have 2 HP Z2 Tower G9 manuals available for free PDF download: Maintenance And Service Manual, User Manual

HP Z2 Tower G9 Maintenance And Service Manual (129 pages)

PCI Desktop PC

Brand: HP | Category: Desktop | Size: 6 MB

Legal Information
2
Table of Contents
3
Computer Features
8
Standard Configuration Features
8
Front Panel Components
8
Rear Panel Components
9
Connecting External Wi-Fi Antennas
11
Serial Number Location
11
Illustrated Parts Catalog
12
Computer Major Components
12
Mass Storage Devices
14
Miscellaneous Parts
16
Routine Care, Drive Guidelines, and Disassembly Preparation
18
Electrostatic Discharge Information
18
Generating Static Electricity
18
Preventing Electrostatic Damage to Equipment
19
Personal Grounding Methods and Equipment
19
Grounding the Work Area
20
Recommended Materials and Equipment
20
Operating Guidelines
21
Routine Care
21
General Cleaning Safety Precautions
21
Removing Dirt and Debris from Your Computer
22
Cleaning Your Computer with a Disinfectant
22
Cleaning the Computer Case
23
Cleaning the Keyboard
23
Cleaning the Monitor
24
Cleaning the Mouse
24
Service Considerations
24
Tools and Software Requirements
24
Screws
25
Cables and Connectors
25
Hard Drives
25
Lithium Coin Cell Battery
25
SATA Hard Drives
26
Cable Management
26
Removal and Replacement Procedures
28
Preparation for Disassembly
28
Access Panel
28
Optical Drive
29
Front Bezel and Dust Filter
31
Front Bezel Security
31
Bezel Blanks
32
System Board Connections
33
Solid-State Drive
34
Graphics Card Bracket
35
Metal Bracket
36
Battery
37
Expansion Card
39
Drive Cage
40
Memory Modules (Dimms)
41
Removing a Hard Drive
43
WLAN Module
45
Fan
46
Serial Port
47
Hood Lock
48
Hood Sensor
49
Option Board
49
Heat Sink
50
Processor
51
Card Reader
52
Speaker
53
Power Supply
54
System Board
55
Wireless Antennas and Cables
57
Troubleshooting Without Diagnostics
59
Before You Call for Technical Support
59
Helpful Hints
60
Solving General Problems
60
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
60
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
61
Computer will Not Respond to Keyboard or Mouse
61
Computer Date and Time Display Is Incorrect
61
There Is no Sound or Sound Volume Is too Low
61
Cannot Remove Computer Cover or Access Panel
62
Poor Performance
62
Computer Turned off with Four Red Blinks and Two White Blinks
63
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
63
Solving Power Problems
64
Power Supply Shuts down Intermittently
64
Two Red Blinks then Two Beeps
64
Four Red Blinks then Four Beeps
65
Solving Hard Drive Problems
65
Hard Drive Error Occurs
65
Disk Drive Transaction Problem
65
Drive Not Found (Identified)
66
Nonsystem Disk/Ntldr Missing Message
66
Computer will Not Boot from Hard Drive
66
Computer Seems to be Locked up
67
Solving Audio Problems
67
Sound Cuts in and out
67
Sound Does Not Come out of the Speaker or Headphones
67
Computer Appears to be Locked up While Recording Audio
68
Line-In Jack Is Not Functioning Properly
68
Solving Printer Problems
68
Printer will Not Print
68
Printer will Not Turn on
69
Printer Prints Garbled Information
69
Printer will Not Print
69
Solving Keyboard and Mouse Problems
69
Keyboard Commands and Typing Are Not Recognized by the Computer
69
Mouse Does Not Respond to Movement or Is too Slow
70
Solving Hardware Installation Problems
70
A New Device Is Not Recognized as Part of the System
70
Computer will Not Start
71
Three Red Blinks then Two White Blinks
71
Solving Network Problems
72
Network Driver Does Not Detect Network Controller
72
Network Status Link Light Never Blinks
72
Diagnostics Reports a Failure
72
Diagnostics Passes, but the Computer Does Not Communicate with the Network
73
Network Controller Stopped Working When an Expansion Board was Added to the Computer
73
Network Controller Stops Working Without Apparent Cause
73
Cannot Connect to Network Server When Attempting Remote System Installation
73
System Setup Utility Reports Unprogrammed EEPROM
74
Solving Memory Problems
74
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
74
Out of Memory Error
74
Memory Count During POST Is Wrong
74
Insufficient Memory Error During Operation
75
Five Red Blinks then Five Beeps
75
Solving USB Flash Drive Problems
75
USB Flash Drive Is Not Seen as a Drive Letter in Windows
75
USB Flash Drive Not Found (Identified)
75
System will Not Boot from USB Flash Drive
76
The Computer Boots to DOS after Making a Bootable Flash Drive
76
Solving Internet Access Problems
76
Unable to Connect to the Internet
76
Cannot Automatically Launch Internet Programs
77
Solving Software Problems
77
Computer will Not Start up and the HP Logo Does Not Appear
77
Illegal Operation Has Occurred" Error Message Is Displayed
77
Computer Setup (F10) Utility
78
Using Computer Setup (F10) Utilities
78
Computer Setup Main
79
Computer Setup Security
83
Computer Setup Advanced
89
POST Error Messages
99
POST Numeric Codes and Text Messages
99
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
105
Password Security and Resetting CMOS
108
Changing a Setup or Power-On Password
108
Deleting a Setup or Power-On Password
108
Backing Up, Restoring, and Recovering
110
Backing up Information and Creating Recovery Media
110
Using Windows Tools for Backing up
110
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
110
Restoring and Recovering Your System
110
Creating a System Restore
111
Restoring and Recovery Methods
111
Recovering Using HP Recovery Media
111
Changing the Computer Boot Order
112
Using HP Sure Recover (Select Products Only)
112
Using HP PC Hardware Diagnostics
113
Using HP PC Hardware Diagnostics Windows (Select Products Only)
113
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
113
Accessing HP PC Hardware Diagnostics Windows
113
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
113
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
114
Downloading HP PC Hardware Diagnostics Windows
114
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
114
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
114
Downloading HP Hardware Diagnostics Windows by Product Name or Number
114
Only)
114
Installing HP PC Hardware Diagnostics Windows
115
Using HP PC Hardware Diagnostics UEFI
115
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
115
Starting HP PC Hardware Diagnostics UEFI
115
Only)
116
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
116
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
117
Only)
117
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
117
Downloading Remote HP PC Hardware Diagnostics UEFI
117
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
117
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
117
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
118
Statement of Memory Volatility
119
Current BIOS Steps
119
Nonvolatile Memory Usage
121
Questions and Answers
121
Using HP Sure Start (Select Products Only)
123
Power Cord Set Requirements
124
General Requirements
124
Japanese Power Cord Requirements
124
Country-Specific Requirements
124
Specifications
126
Index
127

HP Z2 Tower G9 User Manual (49 pages)

Brand: HP | Category: Server | Size: 1 MB

Table of Contents
7
Locating HP Resources
11
Product Information
11
Support
11
Product Documentation
12
Product Diagnostics
12
Product Updates
13
Computer Features
14
What's New
14
Front
14
Rear
16
Top
16
Serial Number Location
17
Product Specifications
17
Setting up the Rack Rail (Select Products Only) and Computer
18
Ensuring Proper Ventilation
18
Setup Procedures
18
Installing Optional Components
21
Security
21
Product Recycling
21
Backing Up, Restoring, and Recovering
22
Backing up Information and Creating Recovery Media
22
Using Windows Tools for Backing up
22
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
22
Restoring and Recovering Your System
22
Creating a System Restore
23
Restoring and Recovery Methods
23
Recovering Using HP Recovery Media
23
Changing the Computer Boot Order
23
Using HP Sure Recover (Select Products Only)
24
Setting up Linux
25
Linux-Ready Systems
25
Setting up Red hat Enterprise Linux (RHEL)
25
Setting up SUSE Linux Enterprise Desktop (SLED)
25
Setting up Ubuntu
25
Open Source Graphics Drivers
26
Proprietary Graphics Drivers
26
Updating the Computer
27
Updating the BIOS
27
Determining the Current BIOS Version
27
Upgrading the BIOS
27
Upgrading Device Drivers
28
Maintenance, Diagnostics, and Minor Troubleshooting
29
Turning off the Computer
29
If You Encounter Issues
29
For more Information
29
Visual Inspection
29
At Startup
29
During Operation
30
Customer Self Repair
30
Blink or Beep Codes: Interpreting POST Diagnostic Lights and Audible Codes
31
Basic Troubleshooting
31
HP Support
31
Online Support
31
Customer Support for Computers
32
Advisories or Bulletins and Notices
32
Product Change Notifications
32
Calling Support
32
Locating Warranty Information
33
Using HP PC Hardware Diagnostics
34
Using HP PC Hardware Diagnostics Windows (Select Products Only)
34
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
34
Accessing HP PC Hardware Diagnostics Windows
34
Accessing HP PC Hardware Diagnostics Windows from the Start Menu
34
Accessing HP PC Hardware Diagnostics Windows from Support Assistant
34
Downloading HP PC Hardware Diagnostics Windows
35
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
35
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
35
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)
35
Installing HP PC Hardware Diagnostics Windows
36
Using HP PC Hardware Diagnostics UEFI
36
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
36
Starting HP PC Hardware Diagnostics UEFI
36
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
37
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
37
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)
37
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
37
Downloading Remote HP PC Hardware Diagnostics UEFI
38
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
38
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
38
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
38
Computer Operating Guidelines, Routine Care, and Shipping Preparation
39
Operating Guidelines and Routine Care
39
Cleaning Your Computer
39
Removing Dirt and Debris from Your Computer
39
Cleaning Your Computer with a Disinfectant
40
Shipping Preparation
41
10 Electrostatic Discharge
42
11 Accessibility
43
HP and Accessibility
43
Finding the Technology Tools You Need
43
The HP Commitment
43
International Association of Accessibility Professionals (IAAP)
44
Finding the Best Assistive Technology
44
Assessing Your Needs
44
Accessibility for HP Products
44
Standards and Legislation
45
Standards
45
Mandate 376 - en 301 549
45
Web Content Accessibility Guidelines (WCAG)
45
Legislation and Regulations
46
Useful Accessibility Resources and Links
46
Organizations
46
Educational Institutions
46
Other Disability Resources
47

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HP Z2 Tower G9 Maintenance And Service Manual (129 pages)

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HP Z2 Tower G9 User Manual (49 pages)

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