What To Do Before Calling For Service - Scotsman Prodigy ELITE A Series Installation And User Manual

MC0530 through MC1030
Remote Cooled User Manual

What to do before calling for service

Reasons the machine might shut itself off:
• Lack of water.
• Freeze cycle takes too long.
• Harvest cycle takes too long.
• High discharge temperature.
• Controller self test failure.
Check the following:
1. Has the water supply to the ice machine or
building been shut off? If yes, the ice machine will
automatically restart within 25 minutes after water
begins to flow to it.
2. Has power been shut off to the ice machine? If
yes, the ice machine will automatically restart
when power is restored.
3. Has someone shut the water off to a water
cooled unit? If yes, after the water supply has
been restored the ice machine may need to be
manually reset.
4. Is the curtain open because some ice is stuck
under it? If so, remove the ice and the machine
should start in a few minutes.
To Manually Reset the machine.
• Open the switch door
• Push and release the Off button.
• Push and release the On button.
To Shut the Machine Off:
1. Push and hold the Off button for 3 seconds or until
the machine stops.
2.
Open Door to Reset or Switch Off
Note: Curtain can be removed & replaced anytime the
machine is in a standby mode or when it is in a freeze
cycle. However, removal of the curtain during freeze
will result in water flowing into the bin. Removal of the
curtain during harvest terminates harvest at that point
and, if left off, will result in the machine shutting off.
Clear Ice From Beneath Curtain
Scotsman ICELINQ® Mobile App
All Prodigy ELITE® models are Bluetooth® enabled
and are compatible with the Scotsman ICELINQ®
app, available on both the Apple App Store and
Google Play Store.
The ICELINQ mobile app uses Bluetooth connectivity
to allow users to easily monitor, control, and maintain
their machine:
• View machine status
• Control machine operation
• Adjust machine settings
• View active errors with troubleshooting tips
• Initiate self-guided cleaning
• Access service resources and warranty info
Scan QR Code to download the
June 2022
Page 20
Scotsman ICELINQ® App
Curtain
Clear Ice
From Here