Moxa Technologies AIG-100 Series User Manual

Moxa Technologies AIG-100 Series User Manual

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AIG-100 Series User Manual
Version 1.0, November 2022
www.moxa.com/products
© 2022 Moxa Inc. All rights reserved.

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  • Page 1 AIG-100 Series User Manual Version 1.0, November 2022 www.moxa.com/products © 2022 Moxa Inc. All rights reserved.
  • Page 2 AIG-100 Series User Manual The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of that agreement. Copyright Notice © 2022 Moxa Inc. All rights reserved. Trademarks The MOXA logo is a registered trademark of Moxa Inc.
  • Page 3: Table Of Contents

    Table of Contents Introduction ............................4 Overview .............................. 4 Getting Started ............................. 5 Connecting the Power ..........................5 Connecting the Serial Devices ......................... 5 Connecting to a Network ........................5 Access to the Web Console ........................6 Web Console ............................7 Overview ..............................
  • Page 4: Introduction

    Modbus master to collect data and transmit the data to the cloud. The MQTT standard with supported cloud solutions on the AIG-100 leverages advanced security, configuration, and diagnostics for troubleshooting to deliver scalable and extensible solutions that are suitable for remote monitoring applications such as energy management and assets management. AIG-100 Series User Manual...
  • Page 5: Getting Started

    Connect one end of the Ethernet cable to the AIG’s 10/100M Ethernet port and the other end of the cable to the Ethernet network. The AIG will show a valid connection to the Ethernet by LAN1/LAN2 maintaining solid green color. AIG-100 Series User Manual...
  • Page 6: Access To The Web Console

    Ensure your host and AIG are in the same subnet (AIG default subnet mask: 255.255.255.0). When you connect to LAN1, input https://192.168.126.100:8443 in your web browser; when you connect to LAN2, input https://192.168.127.100:8443 in your web browser. Input default account and password Default account: admin Password: admin@123 Login successful AIG-100 Series User Manual...
  • Page 7: Web Console

    Storage usage provides the remaining storage for the system or SD card. Network Overview This dashboard displays information on the WAN and LAN interfaces and the network traffic passing through the interfaces. Network Status shows whether the gateway can connect to the Internet. AIG-100 Series User Manual...
  • Page 8 The information is refreshed every 10 seconds. Information on the LAN interfaces is organized under the LAN tab and includes information on the usage of the interfaces and the traffic passing through them. AIG-100 Series User Manual...
  • Page 9: System Configuration

    How to sync the time clock IP or Domain address (e.g., This field is required to specify your time server's IP or domain Time Sever 192.168.1.1 or pool.ntp.org) name if you choose the NTP server as the source AIG-100 Series User Manual...
  • Page 10: System Settings-Ip Address

    To configure the network, please do the following steps: Choose LAN1 or LAN2 for configuration. Select the WAN (Wide Area Networks) or LAN (Local Area Networks). Select DHCP or Static mode. Configure IP address, Subnet mask, Gateway, and DNS. AIG-100 Series User Manual...
  • Page 11: System Settings-Cellular

    Specify the target SIM card. Enter the PIN Code if your SIM card requires it. NOTE: Three wrong attempts will lock the SIM card. Choose a Carrier. (NOTE: This option is displayed only if the cellular module supports carrier switching.) AIG-100 Series User Manual...
  • Page 12 To enable automatic system reboot, select the Reboot the unit when ping to the target host failed continuously for a certain amount of time option and specify a reboot interval. Go to Network Overview > WAN if you want to check the cellular network's connection status afterwards. AIG-100 Series User Manual...
  • Page 13: System Settings-Serial

    Interface rs485-2w rs-485 4w Baud Rate 300 to 921600 Parity none, odd, even, space, mark Data Bits 5, 6, 7, 8 Stop Bits 1, 2 none Flow Control Hardware: flow control by RTS/CTS signal hardware AIG-100 Series User Manual...
  • Page 14: Moxa Device Extension-Iologik

    Extension > ioLogik. To extend I/O interfaces, please do the following: Click + ADD and go to the wizard setting page. icon to click Network Settings, input Password "moxa", change network settings, and Click the click DONE. AIG-100 Series User Manual...
  • Page 15 Click SCAN if the ioLogik has not been detected* yet. Choose the model you want to configure, then click NEXT. Input the password "moxa" for security policy, then click CONFIRM. AIG-100 Series User Manual...
  • Page 16 Specify Device Name and Poll Interval, then click NEXT. (Optional) Edit Alias Name. Click DONE. NOTE *Ensure that both devices are under the same subnet mask. AIG-100 Series User Manual...
  • Page 17: Moxa Device Extension-Uport

    The device easily extends serial ports by connecting the UPort 1100/1200 Series to a USB interface on the front panel. These UPort models are supported: UPort 1100 UPort 1130, UPort 1130I UPort 1150, UPort 1150I UPort 1250, UPort 1250I* NOTE *Note that external power is needed for the UPort 1250I. AIG-100 Series User Manual...
  • Page 18 Press REFRESH, then the new UPort should be detected. NOTE The configuration of serial parameters and Modbus settings on the COM could be deleted. Ensure to do the configuration backup before replacing to a new one. AIG-100 Series User Manual...
  • Page 19: Southbound Protocol

    Click + ADD COMMAND to add Modbus commands to collect the data, then press NEXT Click DONE if you have confirmed the settings are correct. Click GO TO APPLY SETTINGS and APPLY for the settings to take effect. AIG-100 Series User Manual...
  • Page 20 Modbus Device Settings After configuring the basic settings, configure related parameters to retrieve data from the Modbus device. In the beginning, press ADD DEVICE and go to the wizard to guide you through the configuration step by step. AIG-100 Series User Manual...
  • Page 21 1 to 255 – The slave ID of a remote slave device. Step 2. Command When you configure the device for the first time, please choose Manual and press ADD COMMAND. The command settings will pop up. AIG-100 Series User Manual...
  • Page 22 Byte: 0x0A, 0x0B, 0x0C, 0x0D becomes 0x0B, 0x0A, None 0x0D, 0x0C Byte Word: 0x0A, 0x0B, 0x0C, 0x0D becomes 0x0C, 0x0D, Endian swap None Word 0x0A, 0x0B. Byte and Word Byte and Word: 0x0A, 0x0B, 0x0C, 0x0D becomes 0x0D, 0x0C, 0x0B, 0x0A. AIG-100 Series User Manual...
  • Page 23 Then, you will see the setting results. The product provides an easier way for installation and maintenance. You can EXPORT all the Modbus commands into a file for backup purpose, or you can IMPORT a file (golden sample) to reduce configuration time. AIG-100 Series User Manual...
  • Page 24 After finishing all the settings, press GO TO APPLY SETTINGS and click APPLY for the settings take effect. AIG-100 Series User Manual...
  • Page 25 Rx signals within an expected time interval, all received data uncheck: check intercharacter will be discarded. 10 to 500 Check: The AIG will automatically determine the time out. timeout (ms) Uncheck: You can input a specific timeout value. AIG-100 Series User Manual...
  • Page 26 Fill in the basic parameters for the Modbus RTU/ASCII device. Parameter Value Default Description Device Name (An alphanumeric string) – Name your Modbus device Slave ID 1 to 255 – The slave ID of a remote slave device. AIG-100 Series User Manual...
  • Page 27 Registers: 1 to Read Specifying how much data to read quantity Read Holding Registers: 1 to Read/Write Multiple Registers: 1 to 125 Write starting 0 to 65535 Modbus registers the address for the written data address AIG-100 Series User Manual...
  • Page 28 If you already have a Modbus command file on hand, please choose Import Configuration. That can help you to save a lot of command setting time. AIG-100 Series User Manual...
  • Page 29 Moreover, the product provides an easier way for installation and maintenance. You can EXPORT all the Modbus commands into a file for backup purpose; or you can IMPORT a file (golden sample) to reduce configuration time. AIG-100 Series User Manual...
  • Page 30 After finishing all the settings, press GO TO APPLY SETTINGS and click APPLY for the settings to take effect. Manage The AIG provides advanced features that help you save installation time and maintenance effort. AIG-100 Series User Manual...
  • Page 31 Modbus response timeout, the value of the status command Check uncheck tag in the tag hub, will change to 1. event Uncheck: Disable the function Import/Export Configuration You can Import/Export all of the Modbus Master settings, which will be stored in XML format. AIG-100 Series User Manual...
  • Page 32: Tag Hub

    Since it shows all the tags in all the devices, use SEARCH to review easily. Tag Management Go to Tag Management, where you can create and monitor the real-time tag value for troubleshooting purposes. To see the tag’s real-time value, do the following steps: Click + EDIT TAGS. AIG-100 Series User Manual...
  • Page 33 Select the tags to monitor in the list. (Optional) use SEARCH to find the tags quickly. Click SAVE. (Optional) press the icon to deactivate the monitoring tags. (Optional) press the icon to write value for test purposes. AIG-100 Series User Manual...
  • Page 34: Tag Data Processing

    Go to Tag Data Processing, and do the following steps: Click + ADD TAG. Specify Tag Name, Sample Rate, and other parameters for the new tag, then click NEXT. Select the tags from system or Modbus that you want to process, then click NEXT. AIG-100 Series User Manual...
  • Page 35 Click DONE and you will see the new tag in the list. The supported formulas are: addition(+), subtraction(-), multiplication(x), division(/), and power(^). square root, absolute, negative(-), natural logarithm(ln), 10 logarithm(log10), power by Euler's number(e^), power by 10(10^). AIG-100 Series User Manual...
  • Page 36 Sum, minimum, maximum, average, median, modes, standard deviation, random items. AIG-100 Series User Manual...
  • Page 37: Northbound Protocol

    IIoT application. To create the Azure IoT Device connectivity, follow the steps below: Click to set connection. Enter Connection String. Select a Connection Protocol. Select an Authentication Type. (Optional) Upload X.509 Certificate and Private Key. Click SUBMIT. AIG-100 Series User Manual...
  • Page 38 Click + MESSAGE to create new telemetry message Specify an Output Topic name. Enter the Polling Interval in seconds. Set up a threshold by file size (bytes) or time interval (seconds), Click NEXT. Select tags (e.g., Modbus Master). AIG-100 Series User Manual...
  • Page 39 The device-to-cloud (D2C) message policy allows you to transform default payload to your desired payload schema via the jq filter. For additional information, refer to the jq website (https://stedolan.github.io/jq/manual/). Click NEXT. (Optional) Enter Property Key and Value. 10. Click SAVE. AIG-100 Series User Manual...
  • Page 40 TTL (Time to Live) value for the messages. NOTE if you want to use the direct method to write tags from the cloud, you can refer to the below link: https://docs.moxa.online/tpe/openapi/taghub/#tag/access AIG-100 Series User Manual...
  • Page 41: Aws Iot Core

    Click + MESSAGE to create new telemetry message Specify an Output Topic name. Enter the Polling Interval in seconds. Set up a threshold by file size (bytes) or time interval (seconds), Click NEXT. AIG-100 Series User Manual...
  • Page 42 (Optional) Enable custom payload by using the jq filter. The device-to-cloud (D2C) message policy allows you to transform default payload to your desired payload schema via the jq filter. For additional information, refer to the jq website (https://stedolan.github.io/jq/manual/). Click SAVE. AIG-100 Series User Manual...
  • Page 43 It will transmit the data to its destination once the network reconnects. To enable the function, click Store and Forward and select Enable Store and Forward. Select a target disk and a maximum storage cache, a retention policy, and a TTL (Time to Live) value for the messages. AIG-100 Series User Manual...
  • Page 44: Generic Mqtt Client

    Click ADD CONNECTION. Specify a Server (default port: 8883). Select an MQTT Version. (Optional) If the broker requires, enter Client ID, Username, and Password. (Optional) Enable persistent session. Select a type of QoS and retain function on/off. AIG-100 Series User Manual...
  • Page 45 Once an MQTT Broker has been created, create a new telemetry message by following the steps below: Click + MESSAGE. Specify an output topic. Enter a time for the polling interval. Set up a threshold by size or a certain interval. Click NEXT. AIG-100 Series User Manual...
  • Page 46 (Optional) Enable custom payload by using the jq filter. Click SAVE. The device-to-cloud (D2C) message policy allows you to transform the default payload to your desired payload schema via the jq filter. For additional information, refer to the jq website (https://stedolan.github.io/jq/manual/ AIG-100 Series User Manual...
  • Page 47 It will transmit the data to its destination once the network reconnects. To enable the function, click Store and Forward and select Enable Store and Forward. Select a target disk and a maximum storage cache, a retention policy, and a TTL (Time to Live) value for the messages. AIG-100 Series User Manual...
  • Page 48: Modbus Tcp Slave

    Modbus TCP connection might get disconnected, you can enable the fail event function. To create a Modbus TCP server (slave), following the steps below: Click TCP under Modbus TCP. Click MANAGE > General Settings. Check Enable this slave, input Slave ID and Slave Port, then click DONE. AIG-100 Series User Manual...
  • Page 49 Coil Boolean Read/Write Discrete Input Boolean Read Holding Register Non-boolean Read/Write Input Register Non-boolean Read If you want to rearrange the Modbus table, click AUTO ARRANGE. You can select different sorting priorities and sort order types. AIG-100 Series User Manual...
  • Page 50 (Note: the SD card capacity should be over 1 GB at least.) The configuration steps: Enable backup logging. Specify folder name, maximum storage, and log interval. Click DONE. NOTE When you replace the SD card, please reboot your device to make sure the function is working properly. AIG-100 Series User Manual...
  • Page 51: Security

    Security Service Enablement For security reasons, disable all unused services. Go to Security > Service Enablement to disable or enable the system service by just toggling the buttons. AIG-100 Series User Manual...
  • Page 52: Http/Https

    “AIG Series Root CA for HTTPS” certificate instead. Firewall If we want to see the ports, protocols, and services that are used to communicate between the AIG Series and other devices, go to Security > Firewall to view all the information. AIG-100 Series User Manual...
  • Page 53: Certificate Center

    Accounts You can View, Create, Edit, Deactivate, and Delete user accounts. In the main menu, go to Security > Account Management > Accounts to manage user accounts. AIG-100 Series User Manual...
  • Page 54 To manage an account, click on the pop-up menu icon for the account. Function Description Edit Change the role, email, or password of an existing account. Deactivate Does not allow the user to log in to this device. Delete the user account. Delete NOTE: This operation is irreversible. AIG-100 Series User Manual...
  • Page 55 Click + CREATE to set up a new user role. Specify a unique name to the role and assign the appropriate permissions. When you are done, click on the button "SAVE" to create the role in the system. AIG-100 Series User Manual...
  • Page 56: Maintenance

    When you access the page, you can see an overview of the status for Northbound Protocols and Southbound Protocols. For AWS, Azure, MQTT Client troubleshooting, do the following: Click CHECK. Click START. AIG-100 Series User Manual...
  • Page 57 For Modbus troubleshooting, do the following: Click CHECK. Choose TCP or COMx. View the diagnostic information. Click the Traffic Monitoring tab to capture the traffic logs. (Optional) Export the traffic logs to send to experienced engineer for further analysis. AIG-100 Series User Manual...
  • Page 58: System Log

    Go to Event Logs to view all event logs categorized by Severity, Event Name, and Category. You can use the SEARCH function to filter the Event logs to find a specific event. The Event Logs can be exported as a *.zip file and downloaded on to your computer. AIG-100 Series User Manual...
  • Page 59 Click the Event Settings to access these settings. You can select the type of events to be stored by clicking on the different levels of the Severity: Alert, Warning, or Info. You can also select the individual event that you want to keep. AIG-100 Series User Manual...
  • Page 60: General Operation-Reboot

    If you want to reboot the device, go to General Operation > Reboot and click REBOOT NOW. If you want to arrange a specific time to reboot, you can enable Automatic Reboot With Scheduler and enter the date, hour, and minutes. AIG-100 Series User Manual...
  • Page 61: General Operation - Config. Import/Export

    Go to General Operation > Config. Import/Export, where you can import or export the gateway configuration file with a given password. The exported configuration file will be compressed to the tar.gz format and downloaded on your computer. AIG-100 Series User Manual...
  • Page 62: General Operation-Firmware Upgrade

    You can monitor the device's health status, upgrade firmware, configuration import/export, remote log into the device's web console, etc. If you want to apply for this service, please contact the product manager, Joshua Lin, at joshua.lin@moxa.com. AIG-100 Series User Manual...
  • Page 63 Once you get the service, go the Moxa DLM Service to register the product to go online. Follow these steps: Input DLM email and password, and press VERIFY. If the input information is correct, you will see the connection has been verified. AIG-100 Series User Manual...
  • Page 64 Once the enrollment is successful, you will see the following information as below. NOTE Ensure the Moxa DLM service is enabled at the top left corner Log in to the Moxa DLM Service. You will see the AIG online and you can manage it. AIG-100 Series User Manual...

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