1. GENERAL INSTRUCTIONS - SAFETY Thank you for purchasing this swimming pool heat pump unit HeatRelax Hayward . This product has been designed in compliance with strict manufacturing ® standards to meet the required quality levels. This manual includes all the information you need for installing, troubleshooting and maintenance.
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1. GENERAL INSTRUCTIONS - SAFETY (continued) Instructions for servicing - maintenance Maintenance operations must be carried out once per year in order to guarantee the longevity and the good working condition of the heat pump. • Maintenance and the different operations must be carried out at the recommended times and frequencies as specified in this manual.
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1. GENERAL INSTRUCTIONS - SAFETY (continued) Conditions for use This device can be used by children aged 8 years and over as well as by persons who have reduced, physical, sensory or mental capacities, or who lack experience or knowledge, if they are correctly monitored or if instructions pertaining to the use of the device in complete safety have been given to them and the risks incurred are understood.
2. TECHNICAL SPECIFICATIONS (continued) 2.2 Operating range Use the heat pump within the following temperatures and humidity ranges to ensure safe and efficient operation. Heating mode Cooling mode Outside temperature -2°C – +35°C +7°C – +43°C Water temperature +12°C – +40°C +8°C –...
2. TECHNICAL SPECIFICATIONS (continued) 2.3 Dimensions Models: HPR06M / HPR09M / HPR12M / HPR19M HeatRelax HeatRelax Water outlet diam. 50 mm Water inlet diam. 50 mm Unit : mm Model HPR06M HPR09M HPR12M HPR19M Mark 1116...
3. INSTALLATION AND CONNECTION 3.1 Functional Diagram Water outlet Electrolyser cell valve (or other treatment) HeatRelax Water outlet HeatRelax By-pass Pool valve Filter Water inlet valve Filtration pump Note: The swimming pool heat pump unit is sold without any treatment or filtration equipment.
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3. INSTALLATION AND CONNECTION (continued) Do not position the device directly on the floor because this could cause problems. Favour positioning on the ground on anti-vibration studs. A wall bracket must not be used in conditions that can transmit vibrations. Do not install the heat pump on a support that risks intensifying the unit's vibrations.
3. INSTALLATION AND CONNECTION (continued) 3.3 Hydraulic connection The heat pump is supplied with two 50 mm diameter union connections. Use PVC tubing for the 50 mm hydraulic line. Connect the heat pump water inlet to the pipe from the filtration unit then connect the heat pump water outlet to the water pipe going to the pool (see diagram below).
3. INSTALLATION AND CONNECTION (continued) 3.4 Electrical Connection The electrical installation and wiring of this equipment must comply with local installation standards. NF C15-100 BS7671:1992 DIN VDE 0100-702 EVHS-HD 384-7-702 ÖVE 8001-4-702 MSZ 2364-702/1994/MSZ 10-553 1/1990 UNE 20460-7-702 1993, MSA HD 384-7-702.S2 RECBT ITC-BT-31 2002 Wiring Rules + IS HD 384-7-702 PN-IEC 60364-7-702:1999...
3. INSTALLATION AND CONNECTION (continued) Never use an electrical plug for the power supply. The electrical power supply must have, in a suitable manner, an omnipolar protection device of the D-curve circuit breaker type as well as a 30mA protection differential circuit breaker (see following table). Models HPR06M HPR09M...
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3. INSTALLATION AND CONNECTION (continued) 7) Check that no ALARM code is displayed when the unit is ON (see troubleshooting guide). 8) Set the water flow rate using the by-pass valve (see Sections 3.6 and 2.1), as provided for on each model, to obtain a Entry/Exit temperature difference of 2°C.
4. USER INTERFACE 4.1 Overview The heat pump is fitted with an electronic control panel, electronically connected and pre-set at the factory to heating mode. HeatRelax Legend On/Off and Return button Scroll down Scroll up OFF mode When the heat pump is on standby (OFF mode), the indication OFF is displayed on the control screen.
4. USER INTERFACE (continued) 4.2 Settings and viewing the set point (Desired water temperature) In OFF mode and in ON mode Press once the button to view the set point. Press twice the button to set the desired set point. Settings are made to an accuracy of 0.5 °C.
Inflow Outflow temperature temperature 10 s HeatRelax HeatRelax HeatRelax Then adjust the by-pass to obtain a difference of 2°C between the inflow and the outflow. Press once to exit the menu.
5. MAINTENANCE AND WINTERISATION 5.1 Maintenance These maintenance operations must be carried out once per year in order to guarantee the longevity and the good working condition of the heat pump. • The maintenance and repairs of the device must be carried out by an accredited professional in accordance with the regulatory texts and the rules of the art in effect in the country where the device is installed (see §...
6. APPENDICES (continued) 6.2 Heating priority connections Single-Phase Pump Dry contact 7 A max OUT2 Power supply 230V / 50Hz Monophasic pump Terminals 1 and 2 deliver a potential-free dry contact, 230 V / 50 Hz, no polarity. Wire terminals 1 and 2 as indicated in the diagram above, to activate the operation of the filtration pump in 2-minute cycles each hour if the temperature of the...
6. APPENDICES (continued) 6.4 Troubleshooting guide Certain operations must be performed by an approved engineer. Fault Error codes Description Solution The sensor is open or has Water inlet sensor fault Check or replace the sensor. short-circuited. The sensor is open or has Water outlet sensor fault Check or replace the sensor.
No other costs (transportation, labour, etc.) are covered by the warranty. HAYWARD cannot be held liable for any direct or indirect damage caused by the incorrect installation, connection or operation of a product. Please contact your retailer if you want to make a claim under the terms of the warranty and request the repair or replacement of an item.