Philips Norelco Series 5000 Manual

IMPORTANT SAFETY INSTRUCTIONS

When using an electric product, basic precautions should always be followed, including the following: Read all instructions before using this product.

To reduce the risk of electric shock:

• Do not reach for a corded product that has fallen into water. Unplug immediately from the power outlet.
• Keep the power cord dry.
  
• Do not place or store the product where it can fall or be pulled into a tub or sink. Do not place or drop the product into water or other liquid.
• This product does not work while it is connected to the power outlet. Except when charging, always unplug this product from the power outlet.
• Remove power cord from power outlet and product before cleaning.

To reduce the risk of burns, fire, electric shock, or injury to persons:

• Close supervision is required when this product is used by, on, or near children, or persons with limited physical, sensory, or mental capabilities or invalids.
• Use this product only for its intended household use as described in this manual. Do not use attachments not recommended by Philips North America LLC.
• Never operate this product if it has a damaged power cord, if it is not working properly, after it has been dropped or damaged, or after the product or power cord has been dropped into water. For assistance call 1-800-243-3050.
• Keep the power cord away from heated surfaces.
• Never drop or insert any object into any opening.
• Do not use the power cord in or near a power outlet that contains an electric air freshener to prevent damage to the power cord.
• Do not use product outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
• Always check shaving heads (caps and cutters) before using the product. Do not use the product if cutters or caps are damaged, as injury may occur.
• Always attach power cord to product first, then to power outlet.
• Plug power cord directly into power outlet. Do not use an extension cord.
• Unplug power cord before plugging in or unplugging the product.
• Only use the power cord (HQ8505) and other accessories supplied with the product.
• Do not attempt to open the product to remove or replace the built-in rechargeable battery.
• The batteries used in this product may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100°C (212°F) or incinerate.
  
  The power plug contains a transformer. Do not cut off the power plug to replace it with another plug as this will cause a hazardous condition.

Battery safety instructions

• Charge, use and store the product at a temperature between 5°C and 35°C.
• Do not burn products and their batteries and do not expose them to direct sunlight or to high temperatures (e.g. in hot cars or near hot stoves). Batteries may explode if overheated.
• If the product becomes abnormally hot, gives off an abnormal smell, changes color or if charging takes much longer than usual, stop using and charging the product and contact your local Philips dealer.
• Do not place products and their batteries in microwave ovens or on induction cookers.
• When you handle batteries, make sure that your hands, the product and the batteries are dry.
• To prevent batteries from heating up or releasing toxic or hazardous substances, do not modify, pierce or damage products and batteries and do not disassemble, short-circuit, overcharge or reverse charge batteries.
• To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal object (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.
• If batteries are damaged or leaking, avoid contact with the skin or eye. If this occurs, immediately rinse well with water and seek medical care.

SAVE THESE INSTRUCTIONS

General description

1. Pop-up trimmer
2. Trimmer release slide
3. Shaving unit
4. Shaving unit release button
5. On/off button
6. Handle
7. Socket for small plug
8. Power plug
9. Small plug
10. Protection cap
11. Cleaning brush

What do the icons on my product handle mean?

Icon	Behavior	Meaning
	Flashing when you switch off the product	Clean the shaver with warm water.
	Flashing when you press the on/off button	The travel lock is activated (see 'Storage and travel').
	Lights up when you pick up the product	The number of bars lit up show the remaining battery charge.
	Bottom light flashing orange	The battery is almost empty (see 'How do I charge my product?').
	Lights flashing in sequence	The product is charging.
	Lights up continuously	The product is fully charged.
	Flashing	The product must be disconnected from the power outlet before you can switch it on (see ''Unplug for use' symbol ').

How do I charge my product?

Charge the product before you use it for the first time and when the bottom light of the battery status indicator flashes orange, indicating that the battery is almost empty.

Charging takes approx. 1 hour.

Quick Charge: After approx. 5 minutes of charging, the battery contains enough energy for one shave.

When the product is fully charged it has a cordless operating time of up to 60 minutes.

Note: You cannot use the product while it is charging.

Charging with the power cord

1. Make sure that the product is switched off.
2. Insert the small plug into the product and put the power plug in the wall outlet.
   
   • While the product is in quick charge mode, the lights of the battery status indicator light up one after the other. After approximately 5 minutes, the bottom light of the battery status indicator flashes. The battery now contains enough energy for one shave.
   • While the product charges, first the bottom light of the battery status indicator flashes and then lights up continuously. Next the second light flashes and then lights up continuously, and so on until the product is fully charged.
   • When the product is fully charged, all three battery status indicator lights light up continuously. After approx. 30 minutes, the light goes out automatically.
3. After charging, remove the power plug from the power outlet and pull the small plug out of the product.

'Unplug for use' symbol
The 'unplug for use' symbol flashes to remind you to disconnect the power cord from the power outlet and remove the small plug from the product before you switch it on.

How do I use my product?

Note: This product is waterproof. It is suitable for use in the bath or shower and for cleaning under the tap with water. For safety reasons, this product can only be used without cord.

Shaving

You can use this product either wet or dry, or even in the shower. For a wet shave, apply some water and shaving foam or gel to your skin and rinse the shaving heads under the tap with warm water before following the steps below.

1. Switch on the product.
2. Move the shaving heads over your skin in circular movements to catch all hairs growing in different directions. Make sure each shaving head is fully in contact with the skin. Exert gentle pressure for a close, comfortable shave.
   
   Note: Do not press too hard, as this can cause skin irritation.
   Note: If you are shaving with gel or foam, rinse the shaving unit regularly during your shave to ensure that it continues to glide smoothly over your skin.
   
   
3. Use the narrow sides of the shaving unit to shave in hard-to-reach areas such as along your jawline and under your nose.
4. Switch off and clean the product after each use.
   
   Note: Make sure you rinse all foam or shaving gel off the product.

21-Day adaptation process

• 21 Day Trial and Conversion Process. It is a fact that your skin and beard need time to adjust to a new grooming system.
• Use your new shaver exclusively for 3 weeks to fully enjoy the closeness of a Philips Norelco shave.
• At first you may not get as close a shave as you expect, or your face may even become slightly irritated. This is normal since your beard and skin will need time to adjust. Invest 3 weeks and you'll soon experience the full joy of your new shaver.
• Stick with it! If you alternate shaving methods during the adjustment period, it may make it more difficult to adapt to the Philips Norelco shaving system.
• If you are still not convinced after 21 days, Philips Norelco will refund you the full purchase price as long as the request is received within 45 days of purchase.

Cleaning reminder

When you switch off the product, the cleaning reminder flashes to remind you to clean the product.

• Clean the product and attachments after each use (see 'How do I clean my shaver?') to prevent clogging and damage.
• Clean the shaving heads thoroughly once a month or when the product does not shave as well as it used to.
  

Trimming

You can use the pop-up trimmer to groom your sideburns and moustache.

1. Push the trimmer release slide downwards to open the trimmer.
2. Switch on the product.
   
   
3. Hold the trimmer perpendicular to the skin and move it downwards while exerting gentle pressure.
   
   
4. You can also use the trimmer under your nose.
5. Switch off the product and clean the trimmer after each use to prevent clogging and damage (see 'How do I clean my shaver?').
6. Close the trimmer.

Storage and travel

• Be sure the product is switched off. Remove the power cord from power outlet and the product before storing it in a safe, dry location where it will not be crushed, banged, or subject to damage.
• Do not wrap cord around the product when storing.
• Store cord and other accessories in a safe location where these will not be cut or damaged.
• Do not place or store the product where it can fall or be pulled into a tub or sink, water or other liquid while plugged in.
  Note: We advise you to let the product and its attachments dry completely before you store them for the next use.
• Put the protection cap on the shaver to protect it.

Travel lock

You can lock the shaver when you are going to travel to prevent it from switching on accidentally.

Activating the travel lock
Press the on/off button for 3 seconds to use the travel lock mode.

When the travel lock is activated, the travel lock symbol flashes.

Note: Bluetooth is switched off when the travel lock is activated.

Deactivating the travel lock
Press the on/off button for 3 seconds.

Once the travel lock is deactivated, the product switches on automatically.

Note: The product unlocks automatically when connected to a power outlet.

How do I clean my shaver?

Clean the product and the attachments after each use for optimal performance.

Cleaning the shaver with water
Clean the shaver after each use to prevent clogging and damage.

1. Switch on the shaver.
2. Rinse the shaving unit with warm water.
   
   
3. Switch off the shaver. Press the release button to open the shaving unit.
   
   
4. Rinse the hair chamber with warm water.
   
   
5. Rinse the shaving head holder warm water.
6. Carefully shake off excess water and let the shaving head holder air-dry completely.
   
   
7. Close the shaving unit.
   

Thorough cleaning
We advise you to clean the shaving heads thoroughly once a month or when the shaver does not shave as well as it used to.

1. Make sure that the appliance is switched off and disconnected from the wall socket.
2. Press the release buttons on the shaving unit and pull the shaving head holder off the shaving unit.
   
   
3. Rinse the hair chamber and shaving head holder with warm water.
4. Remove the shaving heads. For detailed instructions, see 'How do I replace the shaving heads?.'
   Note: Do not clean more than one cutter and guard at a time, since they are all matching sets. If you accidentally put a cutter in the wrong shaving guard, it may take several weeks before optimal shaving performance is restored.
5. Clean the cutter and guard with warm water.
6. Shake off excess water.
7. Put the shaving heads back into the shaving unit. For detailed instructions, see 'How do I replace the shaving heads?.'
   
   
8. Insert the hinge of the shaving head holder into the slot in the top of the shaving unit and close the shaving unit.
   

Cleaning the pop-up trimmer
Clean the trimmer after each use to prevent clogging and damage.

Never dry the trimmer teeth with a towel or tissue, as this may damage the trimmer teeth.

1. Make sure that the appliance is switched off and disconnected from the wall socket.
2. Push the trimmer release slide down to open the pop-up trimmer.
   
   
3. Switch on the appliance and rinse the popup trimmer with warm water.
4. After cleaning, switch off the appliance.
5. Carefully shake off excess water and let the pop-up trimmer air dry.
6. Close the trimmer.
   
   Tip: For optimal performance, lubricate the teeth of the pop-up trimmer with a drop of mineral oil every six months (oil not included).

How do I replace the shaving heads?

For maximum shaving performance, replace the shaving heads once a year. Replace damaged shaving heads immediately.

Always replace the shaving heads with original Philips Norelco shaving heads (see 'Accessories').

Replacing the shaving heads

1. Switch off the shaver.
2. Press the release buttons on the shaving unit and pull the shaving head holder off the shaving unit.
   
   
3. Turn the retaining rings counterclockwise and remove them. Place them aside in a safe place.
   
   
4. Remove the shaving heads from the shaving head holder. Discard the used shaving heads immediately to avoid mixing them with the new shaving heads.
   
   
5. Place new shaving heads in the holder.
   
   
6. Place the retaining rings back onto the shaving heads and turn them clockwise to reattach the retaining ring.
   
   • Each retaining ring has two recesses that fit exactly into the projections of the shaving head holder. Turn the ring clockwise until your hear a click to indicate that the ring is fixed.
     
     Note: Hold the shaving head holder in your hand when you reinsert the shaving heads and reattach the retaining rings. Do not place the shaving head holder on a surface, as this may cause damage to the shaving heads.
     
     
7. Insert the hinge of the shaving head holder into the slot in the top of the shaving unit and close the shaving unit.
   

Accessories

Replacement parts and accessories may be purchased at a store near you or on our website www.philips.com/store.

The following accessories and spare parts are available:

• SH71 Philips Norelco replacement shaving heads

Assistance

For assistance, visit our website: www.philips.com/support or call toll free 1-800-243-3050.

Online information is available 24 hours a day, 7 days a week.

Disposal

• This product contains a rechargeable lithium-ion battery which must be disposed of properly.
• Contact your local town or city officials for battery disposal information. You can also call 1-800-822-8837 or visit www.call2recycle.org for battery drop-off locations.
• For assistance, visit our website www.philips.com/support or call 1-800-243-3050 toll free.
• Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.

Full Two-Year Warranty

Philips North America LLC warrants this new product (except shaving heads) against defects in materials or workmanship for a period of two years from the date of purchase, and agrees to repair or replace any defective product without charge.

This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts or subjecting the product to any but the specified voltage or batteries.*

NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

In order to obtain warranty service, simply go to www.philips.com/support. It is suggested that for your protection you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty.

NOTE: No other warranty, written or oral, is authorized by Philips North America LLC.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you.

*Read enclosed instructions carefully.

45-DAY MONEY-BACK GUARANTEE

To enjoy the closest and most comfortable shave from your new Philips Norelco Men's Shaver, the shaver should be used exclusively for 3 weeks. This allows your hair and skin enough time to adapt to the Philips Norelco Shaving System. If, after that period of time, you are not fully satisfied with your Philips Norelco Men's Shaver, send the product back along with dated sales receipt and we'll refund you the full purchase price.

The product must be shipped prepaid by insured mail, insurance prepaid, have the original sales receipt, indicating purchase price and date of purchase, and the moneyback guarantee return authorization form enclosed.

We cannot be responsible for lost mail.

The product must be postmarked no later than 45 days after the date of purchase. Philips reserves the right to verify the purchase price of the product and limit refunds not to exceed suggested retail price.

To obtain money-back guarantee service, please go to www.PhilipsMoneyBack.com.

Delivery of refund check will occur 6–8 weeks after receipt of returned product.

Videos

How to use Philips Shaver S5000 (Video)

Documents / Resources

References

• Philips - United States | Philips
• Support location selector
• Call2Recycle | United States
• Electronic reuse and recycling - Sustainability | Philips
• Philips Consumer Product Return and Refunds - Cookies Required

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Philips Norelco Series 5000 Manual