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6
Troubleshooting
Power module failure
Symptom
The device cannot be powered on, and the power module LED (PWR0/PWR1) on the front panel is
off.
Solution
To solve the issue:
1.
Power off the device.
2.
Verify that the power source meets the power module requirements
3.
Verify that the power cord is connected securely.
4.
Verify that the power cord is in good condition
5.
If the issue persists, contact H3C Support.
Configuration terminal display issue
Symptom
The configuration terminal displays nothing or garbled text when the device is powered on.
Solution
To solve the issue:
1.
Verify that the power supply system is operating correctly.
2.
Verify that the console cable is connected correctly to the serial port specified on the
configuration terminal.
3.
Verify that the configuration terminal parameters are configured correctly.
Baud rate—9600.
Data bits—8.
Parity—None.
Stop bits—1.
Flow control—None.
Terminal emulation—VT100.
4.
Verify that the console cable is in good condition.
5.
If the issue persists, contact H3C Support.
NOTE:
For information about serial port parameter setting, see
"Logging in from the console
6-1
port."
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