Lexmark Color Jetprinter Z12 User Manual page 57

Steps to basic printing
Maintaining your printer
Troubleshooting
Appendix
Index
This section contains information
about:
• Installing printer software
• Uninstalling printer software
• Power supply
• Safety
Installing printer
software
You can obtain the printer software
using the:
• Compact disc (CD) that came
with your printer
• World Wide Web
If your printer software does not
install properly, a communications
error message appears when you
try to print. You may need to
uninstall and then reinstall the
printer software. For help, see
page 58.
Using the CD
1 Start Mac OS.
2 When the desktop appears,
insert the software CD.
The Lexmark Z12 software
installation screen appears.
3 Click Install and Agree.
4 Click Install.
5 Select the Lexmark Z12 printer
in the Chooser by following the
steps on the dialog box.
Note: If your Macintosh computer
locks up while printing, you may
need to turn off the printer and the
computer, and then turn them back
on. When you turn them back on,
the printer driver's spooler may
attempt to start printing the job that
was in the queue before the
computer locked up. This could
cause your system to lock up
again.
57
Appendix
To recover from this problem:
1 Turn off the printer and the
computer.
2 Hold down the Shift key and turn
the computer on.
3 Continue to hold the Shift key
until you see the Mac OS
screen and the words
Extensions Off.
4 Release the Shift key.
5 Locate the Lexmark Z12 printer
icon on your desktop. The
inactive printer spooler has an X
over it.
6 Double-click the icon to open
the Lexmark Z12 dialog box.
7 Drag your print jobs to the trash
can.
8 Restart the computer to enable
the extensions.