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Lexmark 1500 Series User Manual

Lexmark 1500 series printer user's guide
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1500 Series User's Guide
June 2007
www.lexmark.com

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Summary of Contents for Lexmark 1500 Series

  • Page 1 1500 Series User's Guide June 2007 www.lexmark.com...

  • Page 2: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 3: Table Of Contents

    Contents Safety information...2 Introduction...9 Finding information about the printer...9 Operating system notice...12 Wireless network compatibility...12 Setting up the printer...13 Checking the box contents...13 Understanding the parts of the printer...14 Installing the printer software...16 Understanding the printer software...17 Security Information...19 Networking...20 General networking...20 Networking overview ...
  • Page 4 Loading banner paper...31 Printing...32 Printing basic documents...32 Printing a document... 32 Printing a Web page ... 32 Printing photos or images from a Web page ... 33 Printing multiple copies of a document... 33 Collating copies ... 34 Printing the last page first (reverse page order) ... 34 Printing multiple pages on one sheet (N-Up)...
  • Page 5 Creating and viewing a slideshow...55 Maintaining the printer...56 Installing print cartridges...56 Removing a used print cartridge...57 Using genuine Lexmark print cartridges...58 Refilling print cartridges...58 Aligning the print cartridges...59 Cleaning the print cartridge nozzles...59 Wiping the print cartridge nozzles and contacts...59 Cleaning the exterior of the printer...60...
  • Page 6 Software does not install ... 66 Page does not print ... 67 Solving printer communication problems... 68 Understanding Warning levels... 68 Removing and reinstalling the software... 68 Enabling the USB port ... 69 Wireless troubleshooting...69 How do I find out what type of security my network is using? ... 69 Wi-Fi indicator light is orange ...
  • Page 7 White lines appear in graphics or solid black areas ... 88 Checking the printer status... 89 Checking printer readiness... 89 Checking the Spool Settings for banner printing ... 90 Resolving font problems ... 90 Printer is busy printing another job ... 91 Ready or Busy Printing is listed as the status ...
  • Page 8 Unsupported file types found on memory card... 106 Paper Jam ... 106 Multiple All-In-Ones found ... 106 Notices...107 Product information...107 Edition notice...107 European EC directives conformity statement for radio products...109 Power consumption...112 Networking glossary...117 Index...119...

  • Page 9: Introduction

    Note: If your printer supports Macintosh operating systems, see the Mac Help: From the Finder desktop, double-click the Lexmark 1500 Series folder. Double-click the printer Help icon. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
  • Page 10 An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find To access the Lexmark Solution Center: Do one of the following: •...
  • Page 11 Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

  • Page 12: Operating System Notice

    Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...

  • Page 13: Setting Up The Printer

    Setting up the printer Checking the box contents Name Description Power supply cord Fits into the power supply attached to the back of the printer Installation software CD Installation cable Connects the printer to the computer temporarily during some methods of installation User's Guide Printed booklet that serves as a guide...

  • Page 14: Understanding The Parts Of The Printer

    Understanding the parts of the printer Use the • Turn the printer on and off. – If the printer is inactive for 30 minutes, the printer reverts to sleep mode to conserve energy. Press – When the printer is in sleep mode, pressing and holding turn off the printer.
  • Page 15 Use the Wi-Fi indicator Check wireless status: • Off indicates that the printer is not turned on or that no wireless option is installed. • Orange – indicates that the printer is ready to be configured for wireless printing – indicates that the printer is connected for USB printing •...

  • Page 16: Installing The Printer Software

    Use the Power supply Duplex unit USB port Internal wireless print server Connect to a wireless network. Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: Start Windows. When the desktop appears, insert the software CD. The software installation screen appears.

  • Page 17: Understanding The Printer Software

    Follow the instructions on the computer screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the home page, navigate through the menu selection, and then click Drivers & Downloads. Choose the printer and the printer driver for your operating system.
  • Page 18 Do one of the following: • In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Series. Select Solution Center. Details Print multiple photos in various sizes. Print a photo as a multiple-page poster. Lexmark 1500...

  • Page 19: Security Information

    From here You can: Advanced • Change the appearance of the Printing Status window. • Turn printing voice notification on or off. • Change network printing settings. • Share information with us regarding how you use the printer. • Obtain software version information. •...

  • Page 20: Networking

    Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
  • Page 21 Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Scenario 2: Computer, laptop, and printer connected wirelessly with Internet •...

  • Page 22: What Information Do I Need And Where Do I Find It

    Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet •...

  • Page 23: Printing A Network Setup Page

    If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.

  • Page 24: Assigning An Ip Address

    Make sure you entered the correct IP address. Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer.

  • Page 25: Advanced Wireless Setup

    A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode. All devices must have valid IP addresses and share the same SSID and channel. In addition, they must share the same SSID and channel as the wireless access point (wireless router). A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking.
  • Page 26 In the Connect to a Network dialog, click Set up a wireless ad-hoc (computer-to-computer) network, and then click Next. Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: Create a network name or SSID for the network between the computer and your printer. Write the name of your network in the space provided.

  • Page 27: Adding A Printer To An Existing Ad Hoc Wireless Network Using Windows

    Store your network name and security code in a safe place for future reference. Adding a printer to an existing ad hoc wireless network using Windows Click Programs or All Programs Click Wireless Setup. Follow the instructions on the computer screen. Lexmark 1500 Series. Lexmark 1500 Series.

  • Page 28: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...

  • Page 29: Loading Labels

    • The paper guides rest against the edges of the envelopes. Notes: • Do not load envelopes with holes, perforations, cutouts, or deep embossing. • Do not use envelopes that have exposed flap adhesive. • Envelopes require more drying time. Remove each envelope as it exits, and allow it to dry to avoid ink smudging.

  • Page 30: Loading Transparencies

    Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging. Loading transparencies You can load up to 50 transparencies at a time. Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip should face away from you and down toward the printer.

  • Page 31: Loading Banner Paper

    Loading banner paper You can load up to 20 sheets of banner paper at a time. Remove all paper from the paper support before loading the banner paper. Tear off only the number of pages needed to print the banner. Place the required stack of banner paper on a flat surface behind the printer.

  • Page 32: Printing

    Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the Toolbar, click Lexmark Adjust the print settings. Click OK. If you want to view the Web page before printing: Click Preview.

  • Page 33: Printing Photos Or Images From A Web Page

    Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. If no number appears next to Photos: From the Lexmark logo drop-down menu, select Options. Select the Advanced tab. Select a lower minimum photo size.

  • Page 34: Collating Copies

    Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated With a document open, click File Click Properties, Preferences, Options, or Setup. Click the Quality/Copies tab.

  • Page 35: Printing Documents Or Photos From A Removable Storage Device

    • Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.

  • Page 36: Printing Envelopes

    Printing envelopes Load envelopes. With a document open, click File Click Properties, Preferences, Options, or Setup. From the “I Want To” menu, select Print on an envelope. From the Envelope Size list, select the envelope size loaded. Select Portrait or Landscape orientation. Notes: •...

  • Page 37: Printing An Image As A Poster

    Select Print Crop Marks if you want each page of the poster to show crop marks. Click Select Pages To Print to reprint any damaged poster pages without having to print all of the poster pages. Click pages to select or cancel them. Click OK to close any printer software dialogs that are open.

  • Page 38: Assembling A Booklet

    Assembling a booklet Flip the printed stack of papers over in the paper exit tray. Take the first bundle from the stack, fold it in half, and then set it aside with the front page down. Take the next bundle from the stack, fold it in half, and then stack it with the front page down on top of the first bundle.

  • Page 39: Printing Transparencies

    Printing transparencies Load up to 50 transparencies. With a document open, click File Click OK or Print. Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry. Printing a banner With a document open, click File Click Properties, Preferences, Options, or Setup.

  • Page 40: Resetting The Printer To Factory Default Settings

    Resetting the printer to factory default settings Make sure the printer is turned off. Open the access cover and leave it open. Press and hold While holding , press When the light blinks, release Close the access cover. Wait for the light to stop blinking.

  • Page 41: Printing On Both Sides Of The Paper (Duplexing) Automatically

    Select Manual Duplex a print job manually. You must select this option when printing two-sided jobs that will be printed on a size or type of paper other than letter- or A4-size plain paper (such as greeting cards). Note: You can select to print the two-sided pages so they turn like the pages of a magazine Side-Flip is the factory default setting.
  • Page 42 Following the instruction sheet, flip and reload the paper print side down. The printer will then print the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided copies. Note: To activate the button so that you can control two-sided printing using this button, return to the Duplexing drop-down box, and reset to the default setting, “Use Printer Settings.”...

  • Page 43: Working With Photos

    Working with photos Retrieving and managing photos Inserting a memory card Insert a memory card. • Insert the card with the brand name label facing to the left. • If there is an arrow on the card, make sure it points toward the printer. •...

  • Page 44: Inserting A Flash Drive

    When the computer recognizes that a memory card is installed, the message New photos have been found. What do you want to do? appears. If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory card troubleshooting”...

  • Page 45: Connecting A Pictbridge-Enabled Digital Camera

    Note: The computer recognizes one active media device at a time from your printer. If you insert a memory card and a flash drive, a message appears on the display prompting you to designate the device you want the printer to recognize.

  • Page 46: Transferring Selected Photos From A Memory Card Using The Computer

    Transferring selected photos from a memory card using the computer Insert a memory card into the printer with the label facing the printer control panel. The Productivity Studio software launches automatically on your computer. Note: For a wireless network connection, you must first open the application and then select the printer you want to use.

  • Page 47: Changing The Productivity Studio Temporary Files Preferences

    If you are using Windows XP, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Productivity Studio. If you are using Windows 2000: From the desktop, double-click the Productivity Studio icon. Click Transfer Photos.

  • Page 48: Changing The Productivity Studio Transfer Settings

    Click Library. From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo to appear in the library. Click OK. Changing the Productivity Studio transfer settings From the desktop, double-click the Productivity Studio icon. From the Tools menu, click Preferences.

  • Page 49: Applying One-Click Auto Fixes To A Photo

    Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. If you selected Custom Size, enter the width and height for your custom-size photo. Note: Maintain Aspect Ratio is selected by default.

  • Page 50: Enhancing A Photo

    Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. From the Productivity Studio Welcome Screen, click File With an image open, click the Enhancements tab. Click Enhance. Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.

  • Page 51: Changing The Brightness / Contrast Settings Of A Photo

    Changing the Brightness / Contrast settings of a photo From the Productivity Studio Welcome Screen, click File With an image open, click Enhancements. Click Brightness / Contrast. Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window.

  • Page 52: Viewing / Printing Photos From The Productivity Studio

    To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes. Note: If you want to edit your photo(s) before printing, click Edit Photo above the Print Preview pane.

  • Page 53: Printing All Photos From A Memory Device

    When you have finished editing your text, click OK. If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and repeat step 3 on page 52 through step 6 on page 53. If you want to print your photo greeting card, select Print your Photo Greeting Card from the Share tab.

  • Page 54: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos

    Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to control and print photos. Insert one end of the USB cable into the camera. Insert the other end of the cable into the PictBridge port on the front of the printer.

  • Page 55: Printing Photos From A Digital Camera Using Dpof

    Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), you can use the camera to specify which photos to print and how many of each. The printer recognizes these settings when you connect the camera to the printer or insert the memory card of the camera into the printer.

  • Page 56: Maintaining The Printer

    Maintaining the printer Installing print cartridges Open the printer. Remove the used print cartridge or cartridges. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

  • Page 57: Removing A Used Print Cartridge

    Close the color cartridge carrier lid. Close the printer. Note: The printer must be closed to start a new print job. Press Removing a used print cartridge Make sure the printer is on. Lift the access cover. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

  • Page 58: Using Genuine Lexmark Print Cartridges

    Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted.

  • Page 59: Aligning The Print Cartridges

    • In Windows XP and earlier, click Start. Click Programs or All Programs Click Lexmark Solution Center. From the Maintenance tab, click Align to fix blurry edges. Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles.

  • Page 60: Cleaning The Exterior Of The Printer

    Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. With another clean section of the cloth, repeat step 3 and step 4. Let the nozzles and contacts dry completely. Reinsert the print cartridges.

  • Page 61: Preserving The Print Cartridges

    Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: •...
  • Page 62 Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Paper size •...

  • Page 63: Troubleshooting

    Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet.

  • Page 64: Power Light Is Blinking

    Power light is blinking The power light blinks when it detects errors in the printer. Note: If the light and the light blink alternately, see “Power light and duplex light are blinking alternately” on page 64. These are possible solutions. Try one or more of the following: Check print cartridges Make sure there is a cartridge installed in the printer.
  • Page 65 Enable PictBridge printing from the camera Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera is detected as a USB storage device, or the see the documentation that came with your camera. Make sure you inserted a valid device into the PictBridge port Only the following devices are recognized by the PictBridge port: •...

  • Page 66: Software Does Not Install

    Software does not install These are possible solutions. Try one or more of the following: Check your operating system The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X. Check your system requirements Check that your computer meets the minimum system requirements listed on the printer box.

  • Page 67: Page Does Not Print

    Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Page does not print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen” on page 104. Check power If the light is not on, see “Power button is not lit”...

  • Page 68: Solving Printer Communication Problems

    In Windows Vista, click . In Windows XP or earlier, click Start. Click Programs or All Programs Select Uninstall. Follow the instructions on the computer screen to remove the printer software. Restart the computer before reinstalling the printer software. Lexmark 1500 Series.

  • Page 69: Enabling The Usb Port

    D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.

  • Page 70: Wi-Fi Indicator Light Is Orange

    Wi-Fi indicator light is orange These are possible solutions. Try one or more of the following: Check cable Make sure the installation cable is not connected to the printer. Configure the optional internal wireless print server Note: This solution does not apply to printers that have a pre-installed internal wireless print server. If you purchased the optional internal wireless print server after your printer was already set up, see “Configuring the optional internal wireless print server”...
  • Page 71 Move your wireless access point (wireless router) to minimize interference There may be temporary interference from other devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not positioned too closely to these devices.

  • Page 72: Wi-Fi Indicator Light Is Not Lit

    Wi-Fi indicator light is not lit Check power If the light is not on, see “Power button is not lit” on page 63. Control Panel Network and Internet Settings or Control Panel Lexmark 1500 Series. Network and Sharing Center Network Connection...
  • Page 73 Remove and reinstall the internal print server Turn off your printer, and then unplug the power cord from the wall outlet. Warning: Failure to unplug the printer can cause damage to your printer and to the internal wireless print server. Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed.

  • Page 74: Check Your Security Keys

    Reinstall the internal print server. Warning: Wireless print servers are easily damaged by static electricity. Touch something metal such as the printer frame before you touch the wireless print server. Check your security keys A security key is like a password. All devices on the same network share the same security key. Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place for future reference.

  • Page 75: Wireless Network Printer Does Not Print

    Make sure the correct printer port is selected. Click: • In Windows Vista: Control Panel • In Windows XP: Start Settings • In Windows 2000 and earlier: Start Right-click the Lexmark 1500 Series icon. Click Properties Ports. Control Panel Printers. Settings Printers and Faxes. Settings Printers. Printers.

  • Page 76: Wireless Printer Is No Longer Working

    Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer. Note: The MAC address is located at the back of the printer beside the serial number. If USB is selected instead: Select the port name from step 4.

  • Page 77: Changing Wireless Settings After Installation

    Ping the wireless access point Ping the wireless access point (wireless router) to make sure the network is working. For more information, see “Ping the access point” for Windows or Mac in the “Wireless troubleshooting” section Ping the printer Ping the printer to make sure it is on the network. For more information, see “Ping the printer”...

  • Page 78: Network Printer Does Not Show Up In The Printer Selection List During Installation

    These are possible solutions for Windows users. Try one or more of the following: Check power If the light is not on, see “Power button is not lit” on page 63. All Programs Accessories Programs or All Programs Lexmark 1500 Series. Command Prompt. Accessories Command...

  • Page 79: Checking Your Network Name (Windows Users Only)

    In Windows XP, click Start Type ping followed by a space and the IP address of the wireless access point (wireless router). For example: ping 192.168.0.100 Press Enter. USB symbol. Lexmark 1500 Series. Lexmark 1500 Series. All Programs Accessories Programs or All Programs Accessories...

  • Page 80: Ping The Printer

    Control Panel Network and Internet Settings or Control Panel All Programs Accessories Programs or All Programs Accessories All Programs Accessories Programs or All Programs Lexmark 1500 Series. Network and Sharing Network Connection. Command Prompt. Command Prompt. Command Prompt. Accessories Command...

  • Page 81: Changing Wireless Settings After Installation (Windows Users Only)

    Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.

  • Page 82: Poor Text And Graphic Quality

    Note: Transparencies may take up to 15 minutes to dry. Use a different brand of paper Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo papers. • Skewed lines •...

  • Page 83: Poor Quality At The Edges Of The Page

    Check paper condition Use only new, unwrinkled paper. Removing and reinstalling the software Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: •...

  • Page 84: Skewed Print

    When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses. Print. Lexmark 1500 Series.

  • Page 85: Ink Levels Seem To Go Down Too Quickly

    Are you printing a large file? The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing a large file.

  • Page 86: Colors On Printout Are Faded Or Differ From Colors On The Screen

    Page prints with different fonts Is the printer selected as the default printer? For more information, see “Checking the printer status.” Are the fonts applied correctly? The problem may be with the fonts. For more information, see “Resolving font problems.” Lexmark 1500 Series.

  • Page 87: Print Is Too Dark Or Smudged

    Are the printer and the computer able to communicate data? Check the printer status: Do one of the following: • In Windows Vista, click • In Windows XP or 2000, click Start. Click Programs or All Programs Control Panel. Lexmark 1500 Series. Control Panel. Lexmark 1500 Series.

  • Page 88: Transparencies Or Photos Contain White Lines

    White lines appear in graphics or solid black areas Adjust the Quality/Speed settings • For excellent print quality and reduced print speed, select Best. • For good print quality and average print speed, select Normal. Print. Print. Control Panel. Lexmark 1500 Series.

  • Page 89: Checking The Printer Status

    The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default. Windows 2000 users only Click Start Settings Printers. Right-click the Lexmark 1500 Series icon. Make sure: • Set as Default Printer is selected. • Pause Printing is not selected.

  • Page 90: Checking The Spool Settings For Banner Printing

    Banner printing is not possible if certain Spool Settings are selected. Verify that you have the right settings selected. For Windows Vista, click For Windows XP, click Start Right-click the Lexmark 1500 Series icon. Select Properties. Click the Advanced tab.

  • Page 91: Printer Is Busy Printing Another Job

    Compare the printed page to the image displayed on the computer screen. If the printed image matches the image displayed on the screen, then you are finished. If the test page did not print at all or has quality problems, attend to any error messages that appear on the screen. light is on. Lexmark 1500 Series.

  • Page 92: Test Page Does Not Print

    Make sure the other end of the USB cable is connected to the back of the printer Plug the smaller, more square end of the USB cable into the back of the printer. light is on. Lexmark 1500 Series. . Plug the long, flat end of the USB cable into this...

  • Page 93: Printer Is Plugged In But Does Not Print

    USB cable to a USB port on the computer. To verify the USB port: In Windows Vista, click In Windows XP, click Start Right-click the Lexmark 1500 Series icon. From the sidebar menu, select Properties. Click the Ports tab. Make sure: •...
  • Page 94 Click: • (default Start menu) • (Classic Start menu) Right-click the Lexmark 1500 Series icon. Click Sharing. Click Change Sharing Options, and confirm the Windows prompt. Select Share this printer, and then give the printer a distinctive name. Click OK.

  • Page 95: Printer Is Not Able To Communicate With The Computer

    Click OK. Click Close. Make sure the new port has been selected on the Ports tab, and then click Apply. The new port is listed with the printer name. Click OK. Restart the host computer and the remote computer Try printing again. Printer is not able to communicate with the computer The printer and computer are not able to exchange data.

  • Page 96: Experiencing Poor Quality Or Incorrect Output

    Experiencing poor quality or incorrect output See the topic that best describes the problem. • Print is too dark or smudged • Vertical straight lines are not smooth • White lines appear in graphics or solid black areas • Characters are missing or unexpected •...

  • Page 97: Partial Photo Prints When Using A Pictbridge-Enabled Digital Camera

    Make sure the printer is properly communicating with the camera If the PictBridge connection is successful, the camera automatically switches to print mode, the symbol appears on the camera display, or a message recognizing the connection appears on the camera display, depending on your camera.

  • Page 98: Paper Jam In The Duplex Unit

    Paper jam in the duplex unit Push down on the duplex latch as you grasp the duplex unit. Pull out the duplex unit. Firmly grasp the paper, and gently pull it out. Push down on the duplex latch as you reinstall the duplex unit.

  • Page 99: Paper Or Specialty Media Misfeeds

    Press On your computer, delete or stop the print job, and then try sending it again. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: Check paper condition Use only new, unwrinkled paper.

  • Page 100: Banner Paper Jams

    Check printer default and pause settings Do one of the following: • In Windows Vista, click • In Windows XP, click Start • In Windows 2000, click Start Double-click the print queue device. Click Printer. • Make sure no check mark appears next to Pause Printing. •...

  • Page 101: Duplex Unit Does Not Operate Correctly

    Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper.

  • Page 102: Memory Card Troubleshooting

    Reinstall the print cartridges. Snap the lids closed. Close the access cover. Press Memory card troubleshooting Memory card cannot be inserted There are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card”...

  • Page 103: Photos Do Not Transfer From A Memory Card Across A Wireless Network

    Check memory card placement Make sure you inserted the memory card into the correct slot. For more information, see “Inserting a memory card” on page 43. Check to see if the memory card is damaged Check to see if there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data.

  • Page 104: Error Messages On The Computer Screen

    If the printer is connected to an external device, the problem may be with this device. Check the setup information that came with the device to make sure it is properly installed. Control Panel Printers. Settings Printers or Printers and Faxes. Lexmark 1500 Series.

  • Page 105: General Printing Problem

    If the printer still does not print, contact the Customer Support Center: Do one of the following: • In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Click Solution Center, and then click the Contact Information tab. Lexmark 1500 Series.

  • Page 106: Print File Error

    Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: Select the printer from the list.

  • Page 107: Notices

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc.

  • Page 108: Exposure To Radio Frequency Radiation

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 109: European Ec Directives Conformity Statement For Radio Products

    A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
  • Page 110 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 111: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 112: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.

  • Page 113: Limited Warranty

    This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts...

  • Page 114: Limitation Of Liability

    Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
  • Page 115 (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 116 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support...

  • Page 117: Networking Glossary

    Networking glossary ad hoc mode ad hoc network AutoIP address BSS (Basic Service Set) channel DHCP (Dynamic Host Configuration Protocol) DHCP IP address DHCP server infrastructure mode installation cable internal wireless print server IP (Internet Protocol) address ipconfig MAC (Media Access Control) address MAC filtering network adapter/card network hub...
  • Page 118 UAA (Universally Administered Address) USB cable USB port WEP (Wired Equivalent Privacy) wireless access point wireless router Wi-Fi WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. A lightweight, flexible cable that lets the printer communicate with the computer at much higher speeds than parallel cables A small, rectangular port on the back of the computer that connects the peripheral...

  • Page 119: Index

    59 cleaning the nozzles 59 installing 56 ordering 61 preserving 61 removing 57 using genuine Lexmark 58 wiping 59 printing photos from 51 transferring all photos using computer 46 transferring selected photos using the computer 46 changing...
  • Page 120 97 paper or specialty media misfeeds 99 printer does not feed paper, envelopes, or specialty media 99 labels, loading 29 last page first 34 Lexmark Productivity Studio creating and viewing slideshow 55 library preferences changing 47 loading banner paper 31...
  • Page 121 59 cleaning the nozzles 59 installing 56 ordering 61 preserving 61 refilling 58 removing 57 using genuine Lexmark 58 wiping 59 print file error 106 print is dark or smudged 87 print jobs canceling 35 print quality troubleshooting skewed print 84...
  • Page 122 print speed is slow 83 print troubleshooting blank or incorrect page prints 85 cannot print from digital camera using PictBridge 96 checking printer readiness 89 duplex unit does not operate correctly 101 establishing bidirectional communication 95 flash drive, cannot print from 96 improving print quality 81 ink levels seem incorrect 84 ink levels seem to go down...
  • Page 123 test page printing 91 test page does not print 92 Toolbar printing a Web page 32 printing only the photos from a Web page 33 Transfer Photos button 17 transfer settings changing 48 transferring photos from CD using computer 46 from CD using the computer 46 from flash drive using computer 46...
  • Page 124 Wireless Setup Utility cannot communicate with printer during installation 78 Wi-Fi indicator light is blinking orange 70 Wi-Fi indicator light is orange 70 two-sided printing, automatic 41 printing, manual 41 two-sided printing understanding 40 unsupported file types found on memory card 106 updating printer software 95 USB port 16 enabling 69...

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