Lexmark C500N User Manual page 71

Symptom
Transparency print
quality is poor
(Print has inappropriate
light or dark spots, toner
is smeared, horizontal or
vertical light bands
appear, or color does not
project.)
Toner specks
Toner rubs off the paper
easily when you handle
the sheets.
Gray background
ABCDE
ABCDE
ABCDE
Uneven print density
ABCDE
ABCDE
ABCDE
Ghost images
Clipped images
(Some of the print is cut
off on the sides, top, or
bottom of the paper.)
Troubleshooting
Cause
You are using transparencies that
do not meet the printer
specifications.
The toner cartridges are defective.
The fuser is worn or defective.
Toner is in the paper path.
The fuser is worn or defective.
The toner cartridges are defective. Replace the toner cartridges.
The toner cartridges and the
photodeveloper cartridge are
defective.
The photodeveloper cartridge is
not functioning properly.
Guides in the selected tray are set
for a different size paper than
what is loaded in the tray.
Solving print quality problems
Solution
Use only transparencies recommended by the
printer manufacturer.
Replace the toner cartridges.
Replace the fuser.
Call for service.
Replace the fuser.
Replace the toner cartridges and the
photodeveloper cartridge.
Make sure the Media Type setting in the driver is
correct for the paper or specialty media you are
using.
Replace the photodeveloper cartridge.
Call for service.
Move the guides in the tray to the proper positions
for the size loaded.
69