Chapter 6: Clearing Jams; Hints For Avoiding Jams - Lexmark C500N User Manual

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Clearing jams

Hints for avoiding jams

The following hints can help you avoid jams:
• Use only recommended paper or specialty media (referred to as media). See Media guidelines for more
information. See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/
publications for more information about which media will provide optimum results for your printing environment.
• If you need detailed information before purchasing large quantities of customized media, see the Card Stock &
Label Guide.
• See Loading the trays to load media properly.
• Do not overload the media sources. Make sure the stack height does not exceed the maximum height indicated by
the load line labels in the sources.
• Do not load wrinkled, creased, damp, or curled media.
• Flex, fan, and straighten media before you load it.
• Do not use media that you have cut or trimmed yourself.
• Do not mix media sizes, weights, or types in the same media source.
• Use only recommended paper. For more information, see Unacceptable paper.
• Make sure the recommended print side is faceup when loading all trays for simplex
(single-sided) printing.
• Keep media stored in an acceptable environment. For more information, see Storing media.
• Do not remove trays during a print job.
• Push all trays in firmly after loading them.
• Make sure the guides in the trays are properly positioned for the size of media you have loaded. Make sure the
guides are not placed too tightly against the stack of media.
• Make sure all cables that connect to the printer are correctly attached.
Clearing jams
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