Lexmark C500N User Manual page 64

JAM-C Rear
A JAM-C Rear message indicates the media is jammed behind the rear door above the fuser.
1
Push the rear door release latch and gently lower the rear door. For more information, see the illustrations on
page 60.
2
Pull the fuser pressure release levers to release tension on the media.
3
Grasp each corner of the jammed media, and pull it up and out.
Fuser
pressure
release
lever
Note: Gently pull the media out so you do not tear it. Whenever possible, pull the media towards the bottom
of the printer to avoid contamination of the fuser.
4
Close the rear door.
Clearing jams
Identifying the media path
62
Fuser pressure release lever