Lexmark C500N User Manual page 60

JAM-A Tray, Rear (tray 1)
A JAM-A Tray, Rear message indicates the media is jammed in either tray 1 or tray 2. The affected tray is indicated by
the Tray x message. Tray x could be the 250-sheet letter size tray or the optional 250-sheet legal size tray (Tray 1), or
the optional 530-sheet tray (Tray 2).
1
Pull the tray out. Remove the tray completely.
• For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
• For media jammed behind the tray area, locate the jam on the bottom surface of the tray housing. You may
have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight
out.
2
Insert the tray.
Clearing jams
Identifying the media path
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