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Symptoms
Probable Cause Recommended Action
A red LED light
The soap is
flashes at the
running low (70%
base of the soap
of cycle used
dispenser once
after priming)
every 6 seconds
A red LED light
The soap is out
flashes at the
or very low (90%
base of the soap
ofcycle used
dispenser twice
after priming)
every 6 seconds
A blue LED light
The battery is
flashes at the
running low
base of the soap
(lower than 4.8
dispenser once
volts)
every 6 seconds
A blue LED light
The battery is
flashes at the
out of power
base of the soap
(lower than 4.5
dispenser twice
volts)
every 6 seconds
The sensor lens
is dirty
The sensor cable
is disconnected
The tube (soap
and air) is
disconnected
No power supply
No soap
or wrong
dispenses
connection
The soap pump
is not primed
after refilling
The dispensing
tube/check valve
is blocked
The dispensing
tube/check valve
is blocked
The nozzle is
clogged
The volume of
soap dispensed
The check valve
is small or
is clogged
nonexistant
The soap pump
is not working
correctly
The soap pump
outlet is clogged
Only air bubbles
are dispensing
The soap pump
is leaking
The air pump is
disconnected
No foam is
dispensing. Only
The air pump/
liquid soap is
tube is clogged
dispensing
The air pump is
not working
1434862-T01-D
Refill the soap reservoir
and prime the soap
dispenserwith soap
Refill the soap reservoir
with soap and prime the
soap dispenser
Replace the batteries and
prime the soap dispenser
Replace the batteries and
prime the soap dispenser
Wipe the sensor lens with
a clean, dry, soft cloth
Reconnect the sensor
cable
Reconnect the tube to the
control box
Check the power supply
connection
Prime the pump
Clean the dispensing
tube/check valve
with warm water
Clean the dispensing
tube/check valve
with warm water
Remove the soap nozzle
and foaming assembly.
Clean with warm water
Remove the check valve
from dispensing tube.
Clean with warm water
Order and install a new
soap pump
Remove the soap pump
tubing
Order and install a new
soap pump
Check the air pump
connection and reconnect
the tube to the control box
Remove the air pump
tubing. Clean the air
pump outlet with
warm water
Order and install a new
air pump
故障现象
判断分析
皂液器底座的
皂液余量较低(起
红色LED灯每
动后用完了一个
六秒闪烁一次
循环的70％)
皂液器底座的
皂液用尽或极少
红色LED灯每
(起动后用完了一
六秒闪烁两次
个循环的90％）
皂液器底座的
电池电量不足
蓝色LED灯每
(低于4.8V）
六秒闪烁一次
皂液器底座的
电池没电
蓝色LED灯每
(低于4.5V）
六秒闪烁两次
感应窗脏了
感应器电缆已
断开
导管(皂液和
空气)已断开
没有电源或连接
错误
不出皂液
重新装满后未启
动皂液泵
皂液管/止回阀
堵塞
感应距离内存在
物体
喷嘴堵塞
出液量很小或
止回阀堵塞
没有
皂液泵无法正常
工作
皂液泵出口堵塞
只有气泡排出
皂液泵泄漏
皂液泵出口堵塞
没有泡沫排
气泵已断开
出，只有洗手
液排出
气泵/导管堵塞
气泵不工作
15
解决方法
用皂液重新装满皂液
盒，并起动皂液器
用皂液重新装满皂液
盒，并起动皂液器
更换电池并起动皂
液器
更换电池并起动皂
液器
用干净、干燥的软
布擦拭感应窗
重新连接感应器电缆
将导管重新连接
至控制盒
检查电源连接
启动泵
用温水清洁皂液管/
止回阀
将物体移出感应
距离，等待20秒，
然后再启动皂液器
拆下喷嘴和发泡
组件, 用温水清洗
从皂液管上卸下止回
阀，用温水清洗
订购并安装新的皂
液泵
拆下皂液泵管，用温
水清洗皂液泵的出口
订购并安装新的皂
液泵
拆下皂液泵管，用温
水清洗皂液泵的出口
检查气泵连接，将导
管重新连接至控制盒
拆下气泵管，用温水
清洗气泵的出口
订购并安装新的气泵
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